[Skip to main content](#vessel-content) # US address format ## - **[scottb50](/forum/user/2534-scottb50 "View scottb50's Profile")** - [![scottb50's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2534.jpg)](/forum/user/2534-scottb50 "View scottb50's Profile") Topic Author - [ Offline](/forum/user/2534-scottb50) Less More - Posts: 8 - Thank you received: 0 - - 15 years 2 months ago [\#24415](#24415) by [scottb50](/forum/user/2534-scottb50 "View scottb50's Profile") *[US address format](/forum/4-how-to/24415-us-address-format#24415 "I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help.")* was created by *[scottb50](/forum/user/2534-scottb50 "View scottb50's Profile")* I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/2011_08_25_1505.png - [ ![2011_08_25_1505.png](/forum/attachment/1684) ](/forum/attachment/1684 "...08_25_1505.png") [ ](/forum/attachment/1684?download=1 "...08_25_1505.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NDE1LXVzLWFkZHJlc3MtZm9ybWF0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 15 years 2 months ago [\#24416](#24416) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: US address format](/forum/4-how-to/24415-us-address-format#24416 "I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help.")* You can change the address form by editing the fields in the menu Display->Custom fields. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NDE1LXVzLWFkZHJlc3MtZm9ybWF0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[eyescream](/forum/user/3005-eyescream "View eyescream's Profile")** - [![eyescream's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2012-12-21-2.jpg)](/forum/user/3005-eyescream "View eyescream's Profile") - [ Offline](/forum/user/3005-eyescream) Less More - Posts: 30 - Thank you received: 0 - - - 15 years 2 months ago [\#24418](#24418) by [eyescream](/forum/user/3005-eyescream "View eyescream's Profile") Replied by *[eyescream](/forum/user/3005-eyescream "View eyescream's Profile")* on topic *[Re: US address format](/forum/4-how-to/24415-us-address-format#24418 "I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help.")* Go on Display->Custom fields then you can change order your listing and you can change labels when you edit Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NDE1LXVzLWFkZHJlc3MtZm9ybWF0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[no9w](/forum/user/6662-no9w "View no9w's Profile")** - [![no9w's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6662-no9w "View no9w's Profile") - [ Offline](/forum/user/6662-no9w) Less More - Posts: 30 - Thank you received: 1 - - 14 years 7 months ago [\#43219](#43219) by [no9w](/forum/user/6662-no9w "View no9w's Profile") Replied by *[no9w](/forum/user/6662-no9w "View no9w's Profile")* on topic *[Re: US address format](/forum/4-how-to/24415-us-address-format#43219 "I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help.")* Hi, I am an extreme beginner at trying to set up something like this. I have several categories and products set up, but do have several questions. I will begin with this one which is regarding the US address format. I have changed the custom fields as you directed in this dialog, and when I click on the edit by my address, it appears correctly; however, in the cart the address is showing up as follows: Mrs R M 22192 Wood Dr **61736 Downs Illinois** United States of America Telephone: 3xxxx Change The problem here is the postal code needs to be after the state, which is how I have it set up in the custom fields. I don't know how to get it to display correctly. When I click the 'next' button, I get this message: *Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address.* because of the placement of the postal code. Thank you so much for a great product and your kind assistance! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NDE1LXVzLWFkZHJlc3MtZm9ybWF0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 14 years 7 months ago [\#43335](#43335) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: US address format](/forum/4-how-to/24415-us-address-format#43335 "I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help.")* Regarding the display of addresses, you can change it by editing the different "address_template" files via the menu Display->Views. Regarding the paypal error, please follow the documentation on paypal issues: [ www.hikashop.com/en/support/documentatio...l-error.html#address](http://www.hikashop.com/en/support/documentation/integrated-documentation/33-hikashop-payment-paypal-error.html#address) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NDE1LXVzLWFkZHJlc3MtZm9ybWF0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[no9w](/forum/user/6662-no9w "View no9w's Profile")** - [![no9w's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6662-no9w "View no9w's Profile") - [ Offline](/forum/user/6662-no9w) Less More - Posts: 30 - Thank you received: 1 - - 14 years 7 months ago [\#43373](#43373) by [no9w](/forum/user/6662-no9w "View no9w's Profile") Replied by *[no9w](/forum/user/6662-no9w "View no9w's Profile")* on topic *[Re: US address format](/forum/4-how-to/24415-us-address-format#43373 "I have been looking through the docs and forms and still am still confused. I'm somewhat of a noob, so please be patient. My question is about how a customer adds a new address. Right now, it seems the format is European (attached image). My customers are primarily in the US, so how do I make it look as follows? First name Last name address address 2 city state zip ...etc. Thanks in advance for your help.")* Thank you so very much! That part seems to be working, I do appreciate your assistance! ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NDE1LXVzLWFkZHJlc3MtZm9ybWF0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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