[Skip to main content](#vessel-content) # Order email ## - **[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")** - [![mrdan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3459-mrdan "View mrdan's Profile") Topic Author - [ Offline](/forum/user/3459-mrdan) Less More - Posts: 38 - Thank you received: 0 - - 15 years 2 months ago [\#24738](#24738) by [mrdan](/forum/user/3459-mrdan "View mrdan's Profile") *[Order email](/forum/4-how-to/24738-order-email#24738 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* was created by *[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")* I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 2 months ago [\#24750](#24750) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24750 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* You need to edit the email via the menu System->Emails (Business edition only), and change the code: echo $item->order_product_name; to: echo $item->order_product_code.' '.$item->order_product_name; Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")** - [![mrdan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3459-mrdan "View mrdan's Profile") Topic Author - [ Offline](/forum/user/3459-mrdan) Less More - Posts: 38 - Thank you received: 0 - - 15 years 2 months ago [\#24767](#24767) by [mrdan](/forum/user/3459-mrdan "View mrdan's Profile") Replied by *[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24767 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Thanks for the quick reply. I have essentials edition. Is there a file I can change to modify the email contents? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 2 months ago [\#24768](#24768) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24768 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* you can do it in the files of the folder media/com_hikashop/mail. However, unlike when you do it from the interface, you will loose your modifications when you update so be careful. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")** - [![mrdan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3459-mrdan "View mrdan's Profile") Topic Author - [ Offline](/forum/user/3459-mrdan) Less More - Posts: 38 - Thank you received: 0 - - 15 years 2 months ago [\#24791](#24791) by [mrdan](/forum/user/3459-mrdan "View mrdan's Profile") Replied by *[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24791 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Great. Thanks. If I wanted to add product info from the product table including custom fields, how can I access them such as product_description? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 2 months ago [\#24792](#24792) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24792 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Like that: $productClass = hikashop_get('class.product'); $product = $productClass->get($item->product_id); echo $product->product_description; Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")** - [![mrdan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3459-mrdan "View mrdan's Profile") Topic Author - [ Offline](/forum/user/3459-mrdan) Less More - Posts: 38 - Thank you received: 0 - - 15 years 1 month ago [\#24853](#24853) by [mrdan](/forum/user/3459-mrdan "View mrdan's Profile") Replied by *[mrdan](/forum/user/3459-mrdan "View mrdan's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24853 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Works great. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joe2011](/forum/user/3808-joe2011 "View joe2011's Profile")** - [![joe2011's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3808-joe2011 "View joe2011's Profile") - [ Offline](/forum/user/3808-joe2011) Less More - Posts: 2 - Thank you received: 0 - - 15 years 1 month ago [\#24858](#24858) by [joe2011](/forum/user/3808-joe2011 "View joe2011's Profile") Replied by *[joe2011](/forum/user/3808-joe2011 "View joe2011's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24858 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* I am trying to add a link in my order confirmation email that is sent to customer. More importantly, I want to make sure that the hyperlink is only sent to the customer AFTER their paypal confirmation of payment happens... Can anyone show me how to accomplish this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 1 month ago [\#24860](#24860) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24860 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* The order status notification email is only sent when the order is confirmed. There is nothing to do for that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joe2011](/forum/user/3808-joe2011 "View joe2011's Profile")** - [![joe2011's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3808-joe2011 "View joe2011's Profile") - [ Offline](/forum/user/3808-joe2011) Less More - Posts: 2 - Thank you received: 0 - - 15 years 1 month ago [\#24861](#24861) by [joe2011](/forum/user/3808-joe2011 "View joe2011's Profile") Replied by *[joe2011](/forum/user/3808-joe2011 "View joe2011's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24861 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* OK - thanks - so which email do I modify to add my hyperlink? 2 Order administrator notification 3 Order creation notification 4 Order status notification 5 Order notification ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 1 month ago [\#24868](#24868) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#24868 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* The order status notification email Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")** - [![dvddvd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7721-dvddvd "View dvddvd's Profile") - [ Offline](/forum/user/7721-dvddvd) Less More - Posts: 267 - Thank you received: 5 - - - - 13 years 1 month ago [\#122015](#122015) by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Replied by *[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#122015 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Hi nicholas, Following this thread, how could include the username field? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 13 years 1 month ago [\#122078](#122078) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#122078 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Hi, You could add such code in your email: <?php echo $data->customer->username; ?> The following user(s) said Thank You: [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")** - [![dvddvd's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7721-dvddvd "View dvddvd's Profile") - [ Offline](/forum/user/7721-dvddvd) Less More - Posts: 267 - Thank you received: 5 - - - - 13 years 1 month ago [\#122222](#122222) by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") Replied by *[dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile")* on topic *[Re: Order email](/forum/4-how-to/24738-order-email#122222 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Thank you works perfectly Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[arthur2980](/forum/user/34908-arthur2980 "View arthur2980's Profile")** - [![arthur2980's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34908-arthur2980 "View arthur2980's Profile") - [ Offline](/forum/user/34908-arthur2980) Less More - Posts: 5 - Thank you received: 0 - - 10 years 3 months ago [\#246270](#246270) by [arthur2980](/forum/user/34908-arthur2980 "View arthur2980's Profile") Replied by *[arthur2980](/forum/user/34908-arthur2980 "View arthur2980's Profile")* on topic *[Order email](/forum/4-how-to/24738-order-email#246270 "I would like to add to the email sent to the customer in the Summary of Your Order section the product_code along with the exiting product_name. How can I do this? Thank you for your help.")* Hello How do i get an order confirmation when somebody take a order from the webshop. I mean i will get an email notification when somebody order something. Is there an solution in Hikashop because now when somebody orders by me i dont get an email notification. Best regards Arthur Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI0NzM4LW9yZGVyLWVtYWlsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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