[Skip to main content](#vessel-content) # Shipping information ## - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#257](#257) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") *[Shipping information](/forum/4-how-to/257-shipping-information#257 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* was created by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at [ peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60](http://peicemeal.endofinternet.net/index.php?option=com_hikashop&view=product&layout=listing&Itemid=60) If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 16 years 1 week ago [\#258](#258) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#258 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* Hi, What do you have in the option "checkout workflow" on the main tab of the configuration page of hikashop ? Do you have the "shipping" string in it as by default ? [ www.hikashop.com/support/documentation/54.html#main](http://www.hikashop.com/support/documentation/54.html#main) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#260](#260) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Replied by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#260 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* It looks like it. This is what is in that box on my installation. login_address_shipping_payment_confirm_coupon_cart_status,end Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 16 years 1 week ago [\#261](#261) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#261 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* And did you publish the manual shipping plugin and each shipping method you entered ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#263](#263) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Replied by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#263 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* Hikashop Manual Shipping Plugin Enabled:(green check) id 52 all the other sub items are set as published Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 16 years 1 week ago [\#264](#264) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#264 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* Did you put a weight to your products ? If your products do not have a weight they will be considered as "virtual" like applications, documents, etc and the system will hide the shipping area as it's not needed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#265](#265) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Replied by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#265 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* I did not try that. I didn't think it would matter. I'll give that a try. I'll post back in a moment with an answer. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#266](#266) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Replied by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#266 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* Fantastic. That fixed my problem. Now if I could figure out how to sell downloadable files I'd be doing great. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 16 years 1 week ago [\#267](#267) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#267 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* You just need to add your files to the products. They will be downloadable by the user on his order page once his order is confirmed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#268](#268) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Replied by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#268 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* I'll give that a try. I'm very impressed by this module. I can tell it's a rather new piece of software. I look forward to dealing more with you all in the future. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")** - [![bubbaandy89's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar128.jpg)](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Topic Author - [ Offline](/forum/user/128-bubbaandy89) Less More - Posts: 10 - Thank you received: 0 - - - - [](http://www.earlybirdsmusic.net) - 16 years 1 week ago [\#269](#269) by [bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile") Replied by *[bubbaandy89](/forum/user/128-bubbaandy89 "View bubbaandy89's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#269 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* One more question. How can I change the max upload filesize for the files to be put on the products? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 16 years 1 week ago [\#270](#270) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Shipping information](/forum/4-how-to/257-shipping-information#270 "It seems I have come to an impass with my installation For whatever reason, I cannot seem to get the order form to ask for shipping address or give me shipping options even though I've specified the options in shipping methods. What should I do? A link to my store is at peicemeal.endofinternet.net/index.php?op...ut=listing&Itemid=60 If someone would like to contribute by testing out the order form I have created a coupon code "hikashop" that will remove all charges for testing purposes. Someone please help?")* HikaShop just displays you your PHP max upload size. If you want to increase it, you should ask your hosting company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI1Ny1zaGlwcGluZy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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