[Skip to main content](#vessel-content) # error in menu of my web with hikashop ## - **[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")** - [![xinxeta's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4015-xinxeta "View xinxeta's Profile") Topic Author - [ Offline](/forum/user/4015-xinxeta) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 weeks ago [\#26511](#26511) by [xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile") *[error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26511 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* was created by *[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")* my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly [ www.barbernardo.com/](http://www.barbernardo.com/) and here: [ www.barbernardo.com/tienda.html](http://www.barbernardo.com/tienda.html) help me please. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")** - [![xinxeta's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4015-xinxeta "View xinxeta's Profile") Topic Author - [ Offline](/forum/user/4015-xinxeta) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 weeks ago - 15 years 3 weeks ago [\#26512](#26512) by [xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile") Replied by *[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26512 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* I found the file causing the problem: the js call hikashop.js, Located in media / con_hihashop / js / hikashop.js what is not is the js that causes the incompatibility megamenu ... can you help me? thanks Last edit: 15 years 3 weeks ago by [xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86295 - Thank you received: 14273 - - 15 years 3 weeks ago [\#26527](#26527) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26527 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* I don't see any JS error on your website. Except that the menu content is cut at the bottom because the page is too small and your menu content too big, I don't see any other problem. Is that your problem ? In that case, you should just have more products/modules on that page and it won't be cut. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")** - [![xinxeta's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4015-xinxeta "View xinxeta's Profile") Topic Author - [ Offline](/forum/user/4015-xinxeta) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 weeks ago [\#26541](#26541) by [xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile") Replied by *[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26541 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* Sorry, try now... i'd renamed the file. but the problem is not that de menu content is cut at the bottom. the problem is that the menu dont show submenus when you are in [ www.barbernardo.com/tienda.html](http://www.barbernardo.com/tienda.html) If i rename the hikashop.js all the menus works fine. I checked in safari, firefox and IE for windows and firefox and safari for mac.... thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86295 - Thank you received: 14273 - - 15 years 3 weeks ago [\#26543](#26543) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26543 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* You have the problem described in the part "Problems with modal popups" of the page [ www.hikashop.com/fr/support/documentatio...tibility-issues.html](http://www.hikashop.com/fr/support/documentation/61-hikashop-compatibility-issues.html) There is something using jquery on your website without the noconflict compatibility code. That breaks the mootools library of Joomla and create javascript errors. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")** - [![xinxeta's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4015-xinxeta "View xinxeta's Profile") Topic Author - [ Offline](/forum/user/4015-xinxeta) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 weeks ago [\#26558](#26558) by [xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile") Replied by *[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26558 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* Ok, but only occurs with hikashop js. It does not happen with any other joomla component/module/extension authorized. I was going to buy the pro version of hikashop but if in my site does not work I can not buy. There is no solution? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86295 - Thank you received: 14273 - - 15 years 3 weeks ago [\#26575](#26575) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26575 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* As I said, the problem is not in HikaShop. To fix it, you need to change some code in megamenu. The fact that it only happens with HikaShop on your website just means that you don't have another extension which loads mootools (which is the standard joomla library for javascript) on your front end. Looking on google, you're not the only one with javascript conflicts with megamenu: [ www.google.com/search?gcx=c&ix=c2&source...menu+jquery+conflict](http://www.google.com/search?gcx=c&ix=c2&sourceid=chrome&ie=UTF-8&q=megamenu+jquery+conflict) There should be a solution. Here is for example a link where the author has solved his javascript conflict in megamenu by changing one line of js in the megamenu javascript file: [ sarwarhossain.com/2010/04/14/jquery-mega...lict-with-jquery-ui/](http://sarwarhossain.com/2010/04/14/jquery-mega-menu-customization-and-fixed-conflict-with-jquery-ui/) That might solve the problem for you too. Note that you have your template caching your javascript, so you might need to refresh the javascript cache of your template (or turn it off temporarily) to see your change. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[erickb](/forum/user/4069-erickb "View erickb's Profile")** - [![erickb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4069-erickb "View erickb's Profile") - [ Offline](/forum/user/4069-erickb) Less More - Posts: 2697 - Thank you received: 74 - - 15 years 3 weeks ago [\#26578](#26578) by [erickb](/forum/user/4069-erickb "View erickb's Profile") Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26578 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* I wonder why have they opted for Mootools over JQuery, when everybody in new web development is using jQuery Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")** - [![xinxeta's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4015-xinxeta "View xinxeta's Profile") Topic Author - [ Offline](/forum/user/4015-xinxeta) Less More - Posts: 11 - Thank you received: 0 - - 15 years 3 weeks ago [\#26579](#26579) by [xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile") Replied by *[xinxeta](/forum/user/4015-xinxeta "View xinxeta's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26579 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* THAKS!!!! works!!! i just commented the line 124 in hikashop.js: //jQuery.noConflict(); there will be any problem running Hikashop commenting this line or will works ok? Thanks for your help Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86295 - Thank you received: 14273 - - 15 years 3 weeks ago [\#26584](#26584) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#26584 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* No problem on that. We're using mootools simply because that's the default library of joomla for javascript. Lot of other extensions for joomla also use mootools. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sdebaun](/forum/user/4429-sdebaun "View sdebaun's Profile")** - [![sdebaun's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4429.png)](/forum/user/4429-sdebaun "View sdebaun's Profile") - [ Offline](/forum/user/4429-sdebaun) Less More - Posts: 38 - Thank you received: 0 - - 14 years 11 months ago [\#29849](#29849) by [sdebaun](/forum/user/4429-sdebaun "View sdebaun's Profile") Replied by *[sdebaun](/forum/user/4429-sdebaun "View sdebaun's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#29849 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* It makes sense they are using Mootools since that is a Joomla default, still it is regrettable as I don't use it on my custom templates, and instead prefer jQuery. Maybe future versions could have an option: Mootools or jQuery modal windows? Haha, thanks for the great work! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86295 - Thank you received: 14273 - - 14 years 11 months ago [\#29876](#29876) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: error in menu of my web with hikashop](/forum/4-how-to/26511-error-in-menu-of-my-web-with-hikashop#29876 "my site when I'm on hikashop component does not look good down menu of other sections. there is any inconsistency between megamenu and hikashop. Can you help? example: here the menus work properly www.barbernardo.com/ and here: www.barbernardo.com/tienda.html help me please. thanks")* That could be something to look at in the future yes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI2NTExLWVycm9yLWluLW1lbnUtb2YtbXktd2ViLXdpdGgtaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.152 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)