[Skip to main content](#vessel-content) # How to restrict product availability by zone ## - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 14 years 11 months ago [\#29672](#29672) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") *[How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#29672 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* was created by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 14 years 11 months ago [\#29675](#29675) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#29675 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* It's easy, you can for example set a volume for these products and not for others. Then, in your shipping methods, you restrict them so that they will be displayed when there is a volume. Then, your users won't be able to checkout if they have such products in the cart. You can also create your shipping methods so that they are available or not based on the zone of the user and thus achieve a zone restriction for your products. Then, however, if you want a different error message with a link to the distributor based on the products in the cart that will be more complicated. You will have to add some custom code in the checkout view step file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 14 years 11 months ago [\#29676](#29676) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#29676 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* I see what you mean, but it's not exactly ideal because we lead the customer up to the checkout and then disappoint him/her. What I'd really like is simply hide the products based on geo-location and put a banner up for the distributor. I guess this is just a wish a this stage....? Conrad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 14 years 11 months ago [\#29678](#29678) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#29678 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* There is a geolocation plugin in the business edition which enables you to restrict access to your store based on the location of the user. However, it does that for the whole store. Not for some categories only. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 14 years 11 months ago [\#29683](#29683) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#29683 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Thanks Nicolas, Please add my request to the wish items. Conrad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 14 years 11 months ago [\#29703](#29703) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#29703 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Yes, we'll do. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")** - [![deltafidesign's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4846.png)](/forum/user/4846-deltafidesign "View deltafidesign's Profile") - [ Offline](/forum/user/4846-deltafidesign) Less More - Posts: 272 - Thank you received: 13 - - 13 years 3 weeks ago [\#126293](#126293) by [deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile") Replied by *[deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#126293 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Was this feature implemented? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126327](#126327) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#126327 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Hi, Using the new shipping system of HikaShop 2.2.x, it is possible to have a zone restriction. By using the zone restriction and the category restriction, you can have a configuration which authorize of forbidden some products to be shipped in specific zones. It is more in the "inclusion" way that by excluding a product for a zone. Hope my explanation is clear enough. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")** - [![deltafidesign's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4846.png)](/forum/user/4846-deltafidesign "View deltafidesign's Profile") - [ Offline](/forum/user/4846-deltafidesign) Less More - Posts: 272 - Thank you received: 13 - - 13 years 3 weeks ago [\#126342](#126342) by [deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile") Replied by *[deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#126342 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Thanks Jerome for your reply. Not sure about what you mean with "category restriction". I try to describe my case. Suppose that I have some products that can be sold from Italy to everywhere in the world except some countryes. Example: a product can be sold in France but not in Russia. I've setted shipping zones so that hikashop set me the correct shipping method when user go to checkout. But I don't understand how I can set it so that if a customer from France want to buy that product, he can do it, meanwhile a customer from Russia is adviced at least that he can't buy that product in his country. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126367](#126367) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#126367 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Hi, At this moment, I will recommend you the plugin "shipping price per product". There is a feature which allow you to "block" a product for a specific shipping method. By activating this option in your shipping configuration (manual shipping working better) you can afterwards configure prices for the shipping in the product edition (in the back-end, the plugin is not compatible with the front-end, for the moment). This plugin has to be right published and contains a column "block" in order to forbidden a product for a specific shipping method. If you have shipping methods per country (per zones), you can at this moment exclude a product for some shipping methods so, for some zones. I think it will be easier for you to configure the system like that. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")** - [![deltafidesign's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4846.png)](/forum/user/4846-deltafidesign "View deltafidesign's Profile") - [ Offline](/forum/user/4846-deltafidesign) Less More - Posts: 272 - Thank you received: 13 - - 13 years 3 weeks ago [\#126375](#126375) by [deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile") Replied by *[deltafidesign](/forum/user/4846-deltafidesign "View deltafidesign's Profile")* on topic *[Re: How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#126375 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Oh cool! I already saw the column BLOCK and asked what it stands for... Now I understand! It seems work fine. Now when the russian customer goes to checkout an alert message says "*There are 1 items in your cart which we cannot ship to you*". Thanks so much. Hika rules, best cart solution! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 10 years 1 month ago [\#249068](#249068) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#249068 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* I've managed to block some items from shipping. But I get no alert message. The customer just don't have any shipping methods at all and he's stuck on Shipping page when checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 10 years 1 month ago [\#249074](#249074) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#249074 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Hi, It can possibly come from your Joomla template. Try with the default template of Joomla and see if you get the error message. [ www.hikashop.com/support/documentation/6...tibility-issues.html](https://www.hikashop.com/support/documentation/61-hikashop-compatibility-issues.html) The following user(s) said Thank You: [amigo](/forum/user/36119-amigo "View amigo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[amigo](/forum/user/36119-amigo "View amigo's Profile")** - [![amigo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36119-amigo "View amigo's Profile") - [ Offline](/forum/user/36119-amigo) Less More - Posts: 47 - Thank you received: 4 - - 10 years 1 month ago [\#249106](#249106) by [amigo](/forum/user/36119-amigo "View amigo's Profile") Replied by *[amigo](/forum/user/36119-amigo "View amigo's Profile")* on topic *[How to restrict product availability by zone](/forum/4-how-to/29672-how-to-restrict-product-availability-by-zone#249106 "I resell certain products that have distributorships in place in some countries. In these cases I would like these products to be unavailable, and to be able to re-direct customers to the local distributor's site. I haven't found a way to zone products or categories - but maybe I'm missing something. Is this possible? Conrad")* Great! Thanks! Works perfectly. My template seemed to have something similar with jdoc-message code, but it didn't work. So I just replaced it with <jdoc:include type="message" /> and now everything is fine! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5NjcyLWhvdy10by1yZXN0cmljdC1wcm9kdWN0LWF2YWlsYWJpbGl0eS1ieS16b25lP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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