[Skip to main content](#vessel-content) # Step Address - How to Show Required Message ## - **[alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile")** - [![alphascorpii's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4558-alphascorpii "View alphascorpii's Profile") Topic Author - [ Offline](/forum/user/4558-alphascorpii) Less More - Posts: 6 - Thank you received: 0 - - 14 years 11 months ago - 14 years 11 months ago [\#29943](#29943) by [alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile") *[Step Address - How to Show Required Message](/forum/4-how-to/29943-step-address-how-to-show-required-message#29943 "My problem is as follows. In the purchase process, I follow all the steps, up to that of the address (billing and shipping) As you can see in the picture attached, the example user has not uploaded any address. If no data is loaded and you click continue, the system redirects back to the same page without showing any error alerts, lightbox or any notice that says that you will probably be required to enter at least one address. How can I fix it? Thanks")* was created by *[alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile")* My problem is as follows. In the purchase process, I follow all the steps, up to that of the address (billing and shipping) As you can see in the picture attached, the example user has not uploaded any address. If no data is loaded and you click continue, the system redirects back to the same page without showing any error alerts, lightbox or any notice that says that you will probably be required to enter at least one address. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Schermata_2011_11_14_a_19.png How can I fix it? Thanks - [ ![Schermata_2011_11_14_a_19.png](/forum/attachment/2066?download=1) ](/forum/attachment/2066?download=1 "...11_14_a_19.png") [ ](/forum/attachment/2066?download=1 "...11_14_a_19.png") Last edit: 14 years 11 months ago by [alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5OTQzLXN0ZXAtYWRkcmVzcy1ob3ctdG8tc2hvdy1yZXF1aXJlZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14294 - - 14 years 11 months ago [\#29964](#29964) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Step Address - How to Show Required Message](/forum/4-how-to/29943-step-address-how-to-show-required-message#29964 "My problem is as follows. In the purchase process, I follow all the steps, up to that of the address (billing and shipping) As you can see in the picture attached, the example user has not uploaded any address. If no data is loaded and you click continue, the system redirects back to the same page without showing any error alerts, lightbox or any notice that says that you will probably be required to enter at least one address. How can I fix it? Thanks")* There is a message displayed by HikaShop. If you don't see it, it means that your template does not have the jdoc include for joomla messages: [ www.hikashop.com/fr/support/documentatio...issues.html#messages](http://www.hikashop.com/fr/support/documentation/61-hikashop-compatibility-issues.html#messages) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5OTQzLXN0ZXAtYWRkcmVzcy1ob3ctdG8tc2hvdy1yZXF1aXJlZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile")** - [![alphascorpii's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4558-alphascorpii "View alphascorpii's Profile") Topic Author - [ Offline](/forum/user/4558-alphascorpii) Less More - Posts: 6 - Thank you received: 0 - - 14 years 11 months ago - 14 years 11 months ago [\#29965](#29965) by [alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile") Replied by *[alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile")* on topic *[Re: Step Address - How to Show Required Message](/forum/4-how-to/29943-step-address-how-to-show-required-message#29965 "My problem is as follows. In the purchase process, I follow all the steps, up to that of the address (billing and shipping) As you can see in the picture attached, the example user has not uploaded any address. If no data is loaded and you click continue, the system redirects back to the same page without showing any error alerts, lightbox or any notice that says that you will probably be required to enter at least one address. How can I fix it? Thanks")* So.... as suggested by the guide, I added the <jdoc:include type="message" /> before this <jdoc:include type="component" /> in the template index.php file,.........and now it appears the error message. Thanks nicolas Last edit: 14 years 11 months ago by [alphascorpii](/forum/user/4558-alphascorpii "View alphascorpii's Profile"). Reason: adjust the tetx Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzI5OTQzLXN0ZXAtYWRkcmVzcy1ob3ctdG8tc2hvdy1yZXF1aXJlZC1tZXNzYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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