[Skip to main content](#vessel-content) # Email address, appending characteristic ## - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31366](#31366) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") *[Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31366 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* was created by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the order and appear in the confirmation email without appending it to the product name on the product page before the cart? Also, my customer emails still have the old name and email address from our development server but we are now using a different name and domain. How do I update this information. Already changed the email info in the Configuration section. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31391](#31391) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31391 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* Hi, You should activate that append option so that you get the name with the characteristic value everywhere. Then, you should add the CSS below to hide the characteristic value on the product page: .hikashop_product_name_main .hikashop_product_variant_subname{ display:none; } For the emails, you should edit them via the menu System->Emails and change the email address there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31445](#31445) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31445 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* Thanks. This worked, although there is a semicolon after the product name even when there is no characteristic appended to it. Can it be removed? Also, how do I add the customer's email address to the email message that gets sent to admin when an order is placed? Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31463](#31463) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31463 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* No, the semicolon is added directly in the core and cannot be removed easily unless you change a core file of HikaShop. You would need to edit the file administrator/components/com_hikashop/classes/product.php and change the line: $variant->product_name = $variant->main_product_name.': <span class="hikashop_product_variant_subname">'.$variant->characteristics_text.'</span>'; For the user email on the admin email you can do like that: [ www.hikashop.com/en/support/forum/4-how-...n-invoice.html#29578](http://www.hikashop.com/en/support/forum/4-how-to/29539-how-to-include-customers-email-address-on-invoice.html#29578) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31485](#31485) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31485 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* OK, thanks. I'm not going to hack the file, but thanks for your help. My customer emails are not going out. They were working, but now they are not. Appreciate your help. Also, I'm trying to add the customers email address to the admin email with order information. Thanks again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31510](#31510) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31510 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* In next version, the semicolon will be moved to the span so that it will be removed when you hide that CSS class. For the email address in the admin email, I already gave you the solution: [ www.hikashop.com/en/support/forum/4-how-...n-invoice.html#29578](http://www.hikashop.com/en/support/forum/4-how-to/29539-how-to-include-customers-email-address-on-invoice.html#29578) If the emails are not going out, you should first check if your other emails are working on your website. If yes, then it must come from the settings in the tab Email of the configuration of HikaShop. If no, then the problem comes from the main email settings in the configuration of Joomla. The problem could also come from a modification you did in the emails if you did any. In that case, you can always revert your modifications via the trash icon on the Emails listing. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31540](#31540) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31540 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* Thank you. I was able to get the email message to send. But I'm not able to get the customer's email into the admin email message. I just get the word "array" to display. And I tried several options. And I saw that there was a typo in your code. Any other idea? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31569](#31569) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31569 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* Please try with that code: [ www.hikashop.com/support/forum/4-how-to/...n.html?lang=en#25386](http://www.hikashop.com/support/forum/4-how-to/20592-email-customisation.html?lang=en#25386) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31595](#31595) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31595 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* Didn't work. when I use this code and place an order online, instead of getting my normal "thank you/confirmation" page, I get the following. See image attached with screen capture. [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/instead_of_order_confirmation_page.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/instead_of_order_confirmation_page.png "[img") - [ ![instead_of_order_confirmation_page.png](/forum/attachment/2172) ](/forum/attachment/2172 "...ation_page.png") [ ](/forum/attachment/2172?download=1 "...ation_page.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31609](#31609) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31609 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* There is a typo in the code of that user. It should be hikashop_get and not hiakshop_get. Try with the same code but changing that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31626](#31626) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31626 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* No typo here: $userClass = hikashop_get('class.user'); $userClass->get(false); $user = $userClass->get($data->order_user_id); echo $user->user_email; Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31647](#31647) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31647 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* So does it work now ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31651](#31651) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31651 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* No, unfortunately it does not work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31660](#31660) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31660 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* Do you get another error ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31664](#31664) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31664 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* There was no typo in the code I used, so the error message is the same. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31678](#31678) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31678 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* The error message in the capture you made was "Fatal error: call to undefined function hiakshop_get...". If you corrected the typo, it's not possible that you get the same error message since the typo was the cause of the error message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31690](#31690) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31690 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* I got that error message without a typo in the code. I never put the code on my site with the typo. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 11 months ago [\#31724](#31724) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31724 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* I can see the typo in your screenshot... Anyway, if you don't have the typo and still the error message, maybe it's because you're using an old version of HikaShop ? In that case, you should use hikashop::get instead of hikashop_get. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31742](#31742) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: Email address, appending characteristic](/forum/4-how-to/31366-email-address-appending-characteristic#31742 "I have included a "Select Color" option in my characteristic list, which displays as the default, hence I don't want the product name to append it. Is there a way to get the color to append to the...")* You made a valid point about the typo in the screen shot. I did it again and it worked. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMxMzY2LWVtYWlsLWFkZHJlc3MtYXBwZW5kaW5nLWNoYXJhY3RlcmlzdGljP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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