[Skip to main content](#vessel-content) # Getting 500 - Layout not found error when checkout ## - **[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")** - [![Suranjit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2431-suranjit "View Suranjit's Profile") Topic Author - [ Offline](/forum/user/2431-suranjit) Less More - Posts: 10 - Thank you received: 0 - - 14 years 10 months ago [\#32283](#32283) by [Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile") *[Getting 500 - Layout not found error when checkout](/forum/4-how-to/32283-getting-500-layout-not-found-error-when-checkout#32283 "Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is vietread.org Best Regards, Suranjit")* was created by *[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")* Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is [ vietread.org](http://vietread.org) Best Regards, Suranjit Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjgzLWdldHRpbmctNTAwLWxheW91dC1ub3QtZm91bmQtZXJyb3Itd2hlbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 14 years 10 months ago [\#32288](#32288) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Getting 500 - Layout not found error when checkout](/forum/4-how-to/32283-getting-500-layout-not-found-error-when-checkout#32288 "Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is vietread.org Best Regards, Suranjit")* Hi, Please deactivate the SEF in the joomla configuration and try again. Does it work ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjgzLWdldHRpbmctNTAwLWxheW91dC1ub3QtZm91bmQtZXJyb3Itd2hlbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")** - [![Suranjit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2431-suranjit "View Suranjit's Profile") Topic Author - [ Offline](/forum/user/2431-suranjit) Less More - Posts: 10 - Thank you received: 0 - - 14 years 10 months ago [\#32407](#32407) by [Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile") Replied by *[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")* on topic *[Re: Getting 500 - Layout not found error when checkout](/forum/4-how-to/32283-getting-500-layout-not-found-error-when-checkout#32407 "Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is vietread.org Best Regards, Suranjit")* I figured it out. It was the checkout Checkout workflow. I disable advance checkout workflow. and put login_address_shipping_payment_cart_status_fields_confirm,end Its working. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjgzLWdldHRpbmctNTAwLWxheW91dC1ub3QtZm91bmQtZXJyb3Itd2hlbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile")** - [![jessicapschultz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile") - [ Offline](/forum/user/6163-jessicapschultz) Less More - Posts: 29 - Thank you received: 0 - - 12 years 10 months ago [\#135517](#135517) by [jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile") Replied by *[jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile")* on topic *[Getting 500 - Layout not found error when checkout](/forum/4-how-to/32283-getting-500-layout-not-found-error-when-checkout#135517 "Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is vietread.org Best Regards, Suranjit")* I am getting same error. I have tried turning off SSL on checkout, Joomla SEF, and advanced checkout flow as from suggestions from you and other posts but nothing is helping. Proceed to checkout is not working at all. This was working fine all along until today I decided to check on the website and its not working now… I have not made any changes to the website so this is very strange. Any other ideas? php version? or something? [ www.mondodigitalsolutions.com](http://www.mondodigitalsolutions.com) [ www.mondodigitalsolutions.com](https://www.mondodigitalsolutions.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjgzLWdldHRpbmctNTAwLWxheW91dC1ub3QtZm91bmQtZXJyb3Itd2hlbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14270 - - 12 years 10 months ago [\#135540](#135540) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Getting 500 - Layout not found error when checkout](/forum/4-how-to/32283-getting-500-layout-not-found-error-when-checkout#135540 "Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is vietread.org Best Regards, Suranjit")* The error is: "Layout confirm not found". This means that the file components/com_hikashop/views/checkout/tmpl/confirm.php is missing on your website. Please put it back and it will work. The following user(s) said Thank You: [jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjgzLWdldHRpbmctNTAwLWxheW91dC1ub3QtZm91bmQtZXJyb3Itd2hlbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile")** - [![jessicapschultz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile") - [ Offline](/forum/user/6163-jessicapschultz) Less More - Posts: 29 - Thank you received: 0 - - 12 years 10 months ago [\#135552](#135552) by [jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile") Replied by *[jessicapschultz](/forum/user/6163-jessicapschultz "View jessicapschultz's Profile")* on topic *[Getting 500 - Layout not found error when checkout](/forum/4-how-to/32283-getting-500-layout-not-found-error-when-checkout#135552 "Hi, I am getting an error when trying to check out next. the error is 500 - Layout not found where is the problem. I cant figure it out. please help me the site is vietread.org Best Regards, Suranjit")* that was indeed the problem but i am really confused how it disappeared in the first place. Thank you for your help, and quick reply! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjgzLWdldHRpbmctNTAwLWxheW91dC1ub3QtZm91bmQtZXJyb3Itd2hlbi1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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