[Skip to main content](#vessel-content) # Digital goods? ## - **[pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile")** - [![pot1906dk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4989-pot1906dk "View pot1906dk's Profile") Topic Author - [ Offline](/forum/user/4989-pot1906dk) Less More - Posts: 10 - Thank you received: 0 - - 14 years 11 months ago [\#32284](#32284) by [pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile") *[Digital goods?](/forum/4-how-to/32284-digital-goods#32284 "Hi, I just downloaded the Starter version of this shop module. I have made it work almost as I want, but have this problem: I am building a webshop for a musician, and his albums should be sold both as cd's and as mp3 downloads. Currently I have all the cd's up and the payment process works, but I can't make the download versions work. I tried to create a product with an associated file, but when I buy it, I never get a link from where to download it. I only get a receipt saying that my order will soon be handled. How can I make it work - or will I have to buy the Essential or Business version for this?")* was created by *[pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile")* Hi, I just downloaded the Starter version of this shop module. I have made it work almost as I want, but have this problem: I am building a webshop for a musician, and his albums should be sold both as cd's and as mp3 downloads. Currently I have all the cd's up and the payment process works, but I can't make the download versions work. I tried to create a product with an associated file, but when I buy it, I never get a link from where to download it. I only get a receipt saying that my order will soon be handled. How can I make it work - or will I have to buy the Essential or Business version for this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjg0LWRpZ2l0YWwtZ29vZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 14 years 11 months ago [\#32297](#32297) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Digital goods?](/forum/4-how-to/32284-digital-goods#32297 "Hi, I just downloaded the Starter version of this shop module. I have made it work almost as I want, but have this problem: I am building a webshop for a musician, and his albums should be sold both as cd's and as mp3 downloads. Currently I have all the cd's up and the payment process works, but I can't make the download versions work. I tried to create a product with an associated file, but when I buy it, I never get a link from where to download it. I only get a receipt saying that my order will soon be handled. How can I make it work - or will I have to buy the Essential or Business version for this?")* Hi, You will get a second email with the link when the order will be confirmed, regardless of the version of HikaShop you're using. If you don't get that second email and that the orders are not confirmed, it means that your payment gateway does not notify back to HikaShop that the payment has been made. That can happen because of the different issues listed here: [ www.hikashop.com/en/support/documentatio...or.html#notification](http://www.hikashop.com/en/support/documentation/33-hikashop-payment-paypal-error.html#notification) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjg0LWRpZ2l0YWwtZ29vZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile")** - [![pot1906dk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4989-pot1906dk "View pot1906dk's Profile") Topic Author - [ Offline](/forum/user/4989-pot1906dk) Less More - Posts: 10 - Thank you received: 0 - - 14 years 11 months ago [\#32304](#32304) by [pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile") Replied by *[pot1906dk](/forum/user/4989-pot1906dk "View pot1906dk's Profile")* on topic *[Re: Digital goods?](/forum/4-how-to/32284-digital-goods#32304 "Hi, I just downloaded the Starter version of this shop module. I have made it work almost as I want, but have this problem: I am building a webshop for a musician, and his albums should be sold both as cd's and as mp3 downloads. Currently I have all the cd's up and the payment process works, but I can't make the download versions work. I tried to create a product with an associated file, but when I buy it, I never get a link from where to download it. I only get a receipt saying that my order will soon be handled. How can I make it work - or will I have to buy the Essential or Business version for this?")* Thanks for quick help. You are right. My problem was that I did not have a "My Account" on the page. So I could not visit the profile and fetch the file. In the future I might upgrade to the Essentials version in order to allow users to buy without registering. How can they then download, when they do not have an account? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjg0LWRpZ2l0YWwtZ29vZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 14 years 10 months ago [\#32334](#32334) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Digital goods?](/forum/4-how-to/32284-digital-goods#32334 "Hi, I just downloaded the Starter version of this shop module. I have made it work almost as I want, but have this problem: I am building a webshop for a musician, and his albums should be sold both as cd's and as mp3 downloads. Currently I have all the cd's up and the payment process works, but I can't make the download versions work. I tried to create a product with an associated file, but when I buy it, I never get a link from where to download it. I only get a receipt saying that my order will soon be handled. How can I make it work - or will I have to buy the Essential or Business version for this?")* Downloads of files cannot work without a user account being created. You could use the "simplified registration" feature we have instead. Your users won't have to fill their username and password for their account and they will be attributed an account automatically. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyMjg0LWRpZ2l0YWwtZ29vZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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