[Skip to main content](#vessel-content) # Inventory update on abandoned orders ## - **[MahonyTech](/forum/user/4346-mahonytech "View MahonyTech's Profile")** - [![MahonyTech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4346-mahonytech "View MahonyTech's Profile") Topic Author - [ Offline](/forum/user/4346-mahonytech) Less More - Posts: 47 - Thank you received: 0 - - 14 years 10 months ago [\#32537](#32537) by [MahonyTech](/forum/user/4346-mahonytech "View MahonyTech's Profile") *[Inventory update on abandoned orders](/forum/4-how-to/32537-inventory-update-on-abandoned-orders#32537 "My client has asked a very relevant question: Noticed that when you are directed to PayPal the product is deducted from inventory prior to the customer making payment...if customer decides to abort the sale before they pay through PayPal our inventory will be off...wonder if there's a way to fix that to deduct from inventory after payment has been confirmed. My answer was that they would have to manually change the order to cancelled and it would add back the inventory. Am I correct or is there some other way?")* was created by *[MahonyTech](/forum/user/4346-mahonytech "View MahonyTech's Profile")* My client has asked a very relevant question: Noticed that when you are directed to PayPal the product is deducted from inventory prior to the customer making payment...if customer decides to abort the sale before they pay through PayPal our inventory will be off...wonder if there's a way to fix that to deduct from inventory after payment has been confirmed. My answer was that they would have to manually change the order to cancelled and it would add back the inventory. Am I correct or is there some other way? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyNTM3LWludmVudG9yeS11cGRhdGUtb24tYWJhbmRvbmVkLW9yZGVycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 10 months ago [\#32564](#32564) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Inventory update on abandoned orders](/forum/4-how-to/32537-inventory-update-on-abandoned-orders#32564 "My client has asked a very relevant question: Noticed that when you are directed to PayPal the product is deducted from inventory prior to the customer making payment...if customer decides to abort the sale before they pay through PayPal our inventory will be off...wonder if there's a way to fix that to deduct from inventory after payment has been confirmed. My answer was that they would have to manually change the order to cancelled and it would add back the inventory. Am I correct or is there some other way?")* You're correct. However, there is an "automatic order cancel" plugin for HikaShop, which is already installed with HikaShop if you use one of our commercial editions, which will allow you to cancel the orders automatically. You can configure it via the plugins manager of joomla. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMyNTM3LWludmVudG9yeS11cGRhdGUtb24tYWJhbmRvbmVkLW9yZGVycz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.159 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)