[Skip to main content](#vessel-content) # Receipt showing incorrect amount for product ## - **[HC007](/forum/user/5189-hc007 "View HC007's Profile")** - [![HC007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5189-hc007 "View HC007's Profile") Topic Author - [ Offline](/forum/user/5189-hc007) Less More - Posts: 8 - Thank you received: 0 - - 14 years 10 months ago [\#33365](#33365) by [HC007](/forum/user/5189-hc007 "View HC007's Profile") *[Receipt showing incorrect amount for product](/forum/4-how-to/33365-receipt-showing-incorrect-amount-for-product#33365 "We're selling a product for $38.50. Then there's a flat shipping rate of $5.95 and there's 8.75% tax in California. It's all finally adding up properly when checking out, but then the email receipt...")* was created by *[HC007](/forum/user/5189-hc007 "View HC007's Profile")* We're selling a product for $38.50. Then there's a flat shipping rate of $5.95 and there's 8.75% tax in California. It's all finally adding up properly when checking out, but then the email receipt that's sent shows a totally different amount (pasted in below). We have the updated version of the Hika shop. It also seems that Authorize.net is pulling from these php files so we don't want to make modifications that might mess up the actual process with charging. Would so appreciate any help. THANKS!! $41.87 1 $41.87 Shipping method : $5.95 TOTAL before tax : $44.45 TOTAL after tax : $47.82 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMzMzY1LXJlY2VpcHQtc2hvd2luZy1pbmNvcnJlY3QtYW1vdW50LWZvci1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 14 years 10 months ago [\#33412](#33412) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Receipt showing incorrect amount for product](/forum/4-how-to/33365-receipt-showing-incorrect-amount-for-product#33412 "We're selling a product for $38.50. Then there's a flat shipping rate of $5.95 and there's 8.75% tax in California. It's all finally adding up properly when checking out, but then the email receipt...")* Hi, The price of $41.87 is the $38.50 price with the taxes ($3.37) included. You apparently didn't set a tax category in your shipping method so the taxes are not applied on the shipping, thus you get a total of $47.82 ($41.87+ $5.95). That fits what you said so there is no calculation error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMzMzY1LXJlY2VpcHQtc2hvd2luZy1pbmNvcnJlY3QtYW1vdW50LWZvci1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[HC007](/forum/user/5189-hc007 "View HC007's Profile")** - [![HC007's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5189-hc007 "View HC007's Profile") Topic Author - [ Offline](/forum/user/5189-hc007) Less More - Posts: 8 - Thank you received: 0 - - 14 years 10 months ago [\#33415](#33415) by [HC007](/forum/user/5189-hc007 "View HC007's Profile") Replied by *[HC007](/forum/user/5189-hc007 "View HC007's Profile")* on topic *[Re: Receipt showing incorrect amount for product](/forum/4-how-to/33365-receipt-showing-incorrect-amount-for-product#33415 "We're selling a product for $38.50. Then there's a flat shipping rate of $5.95 and there's 8.75% tax in California. It's all finally adding up properly when checking out, but then the email receipt...")* Thanks so much for answering! We did set it so taxes would not apply to shipping amount. So is there a setting to change so the correct product amount shows, THEN the tax, then the shipping, without lumping together the product and tax? Much appreciate your help! Hillary Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMzMzY1LXJlY2VpcHQtc2hvd2luZy1pbmNvcnJlY3QtYW1vdW50LWZvci1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 14 years 10 months ago [\#33480](#33480) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Receipt showing incorrect amount for product](/forum/4-how-to/33365-receipt-showing-incorrect-amount-for-product#33480 "We're selling a product for $38.50. Then there's a flat shipping rate of $5.95 and there's 8.75% tax in California. It's all finally adding up properly when checking out, but then the email receipt...")* Sure, you need to edit the file 'cart' of the view 'checkout' via the menu Display->Views and add the line below near the beginning: $this->params->set('price_with_tax',0); Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzMzMzY1LXJlY2VpcHQtc2hvd2luZy1pbmNvcnJlY3QtYW1vdW50LWZvci1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.165 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)