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#   hikashop doesn't load product images

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14 years 9 months ago [\#36060](#36060) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36060 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

1. and 2.

Go in the menu Display-&gt;content menus, edit your menus with the id 113 and 114 and disable the associated module you have. Actually, you have a products listing module associated to a products listing. So you see both at the same time...

3.
Go in the menu Display-&gt;content menus, edit your menu with the id 115 and change it's layout to list.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36172](#36172) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36172 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

As always, you guys are amazing.

I've been searching the forums, and i can't seem to resolve my login issues.

I want a login on the Home page, which I have. I believe this is part of the Joomla template.

However, it seems to be conflicting with the Hikashop login. Even after you login on the Home page, you still need to login to purchase items. When I do that, the login box will not go away, and i cannot proceed to checkout. Before logging in:
[ jacquelinebejma.com/joomla16/index.php/c.../checkout?Itemid=101](http://jacquelinebejma.com/joomla16/index.php/component/hikashop/checkout?Itemid=101)
After logging in:
[ jacquelinebejma.com/joomla16/index.php/c...ep/step-1?Itemid=101](http://jacquelinebejma.com/joomla16/index.php/component/hikashop/checkout/step/step-1?Itemid=101)
There is also no "continue" or "checkout" button displaying.
I've configured the mini cart and rearranged the checkout workflow, but that doesn't seem to help.
Attached is how the checkout is configured:

####  *This attachment is hidden for guests.
Please log in or register to see it.*

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 9 months ago [\#36215](#36215) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36215 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

Hi,

I tried but it's working fine on my end on your website.
I can login via joomla and hikashop sees me as logged in.
I also get the continue or checkout buttons.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36267](#36267) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36267 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

Hmmm...how were you able to login? What username and password did you use?

This is the last thing I need to fix on the site, and I am anxious to get it done!

Thanks, as always, for your great help!

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36268](#36268) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36268 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

And, the only time I see the Proceed to Checkout or Continue Shopping buttons are for a second when you add to the cart. AFter that, there is no place to go to the shopping cart.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36307](#36307) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36307 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

I've been working on this all day. I just realized that only the Admin username and password work on the frontend. Any other user can't login - the page just refreshes to the login page.

I've found this:
jacquelinebejma.com/joomla16/index.php?option=com_users&amp;view=registration redirects to [ jacquelinebejma.com/joomla16/ind](http://jacquelinebejma.com/joomla16/ind) ... view=login, but that doesn't explain why admin works on the frontend.

Also, when logged in as admin, i get access to the site as desired, get to checkout, but when I get to "address" i can't enter anything - there is no form. When I click new, the page refreshes.

Thanks for your help through this...I'm heading to donate now - I've used more than my fair share of support.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 9 months ago [\#36308](#36308) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36308 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

Hi,

Yes, I had used the admin account to test that.

For the "new" button nor working for the address when you login that's because of your template's jquery library.
You should install and configure the extension jquery easy:
[ extensions.joomla.org/extensions/core-en...ements/scripts/18327](http://extensions.joomla.org/extensions/core-enhancements/scripts/18327)

Regarding the add to cart popup not working properly when not logged in, that's really strange. Could you try to deactivate the SEF ? That might help solve the problem.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36312](#36312) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36312 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

SEF is off. I will try installing this extension.

thank you, thank you, thank you.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 9 months ago [\#36333](#36333) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36333 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

SEF is still on on your website.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36360](#36360) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36360 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

SEF is off now - I had it off but switched it back on late last night because it was affecting all .png images. That is fixed now.
Installed jquery easy....still no pop up box for a new address during checkout.
Still unable to login to frontend with anything but admin credentials.
SEF off. URL rewriting off. Cacheing off. Users activated and enabled. User permissions set to registered. Joomla is up to date. Hikashop is up to date.
Any ideas?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 9 months ago [\#36428](#36428) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36428 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

Hi,

I see that you have the jquery easy plugin configured that's good.

You howver sitll have a javascript error caused by your image slider:
Uncaught TypeError: Property '$j' of object [object DOMWindow] is not a function
in the code:
var $j =
$j(function(){
$j("#faded").faded({
speed:500,//default 500,
crossfade: true,
autoplay: 5000,//default 5000,
autorestart:5000,//default 5000,
autopagination:false
});
});

You should either disable it or ask the support of your slider module/component for help on how to solve the problem. I believe that it's because they used a modified version of jquery and thus with the default jquery library used by jquery easy, their code does not work anymore.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 9 months ago [\#36434](#36434) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36434 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

Thanks - I'm in contact with the developer of the template and hopefully he finds a resolution.

What do you think about the admin access? I need public, registered users to be able to login to the site - it's not a site that is meant for the general public, aside from the homepage.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 8 months ago [\#36463](#36463) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36463 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

I think that it's good like that. Is that your question ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
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14 years 8 months ago [\#36491](#36491) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36491 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

No.

The question is this:

Why can't a user login to the frontend of the site?
When any user (aside from admin) logs in, the page refreshes and prompts you to login again. From the backend, you can see that no one logged in.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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14 years 8 months ago [\#36542](#36542) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36542 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

I'm not able to register on your website so I couldn't test with another login.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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14 years 8 months ago [\#36559](#36559) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36559 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

I know.

I don't want to allow registration online.

User login is:
username: jbejma@gmail.com
password: vintage

This user is activated and enabled. Has registered access.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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14 years 8 months ago [\#36562](#36562) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36562 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

That's the email, not the username... The username for that user is: jbejma

I just tried and it works fine.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jackie](/forum/user/5325-jackie "View jackie's Profile")**
- [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author
- [ Offline](/forum/user/5325-jackie)

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- Posts: 35
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14 years 8 months ago [\#36563](#36563) by [jackie](/forum/user/5325-jackie "View jackie's Profile")  Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images?start=40#36563 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")*

dear lord....i've obviously spent way too much time looking at this.

i am eternally grateful for all of your help. thank you SO much.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz9zdGFydD00MCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

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