[Skip to main content](#vessel-content) # hikashop doesn't load product images ## - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34221](#34221) by [jackie](/forum/user/5325-jackie "View jackie's Profile") *[hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34221 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* was created by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've uploaded the database mostly successfully (although for some reason hikashop is only wanting to import 15 items at a time, and I have a total of almost 1000 items). Despite all of this, the default image is the only one that shows on the product listings. I've also tried to manually change the image and have been unable to do so. Any assistance anyone can provide is greatly appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34249](#34249) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34249 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Hi, If you edit your product, do you see the images entries in the images area ? Do you see the thumbnails there ? It could be a problem of access rights in your upload folder preventing HikaShop from generating the thumbnails of your images. Also, are you sure that you uploaded your images in the correct folder (yes, that happens!) ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34283](#34283) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34283 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* The image problem seems to have resolved itself, thank you. Now I am having an issue with importing the product database. It will only accept 15 products at a time. Do you have any idea why that would happen? I get an error message for everything after line 15 of my .csv file (says Error: you must have 45 arguments per line). If I import, add the 15 products, delete the first 15 lines, the re-import, it will accept the first 15 again, then give the same error message. With almost 1000 products, this will take a while! Thanks for you help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34314](#34314) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34314 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* HikaShop should be able to import 1000 products in one go. However, that error means that the parsing of the CSV hit a problem and the processing had to be stopped because of that. Hard to say why without looking at your CSV... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34350](#34350) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34350 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* not sure if taking a quick look is within your purview? it's attached if you get a minute. #### *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34389](#34389) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34389 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* After line 15 of your CSV file, you're missing two columns (the two commas after the image name on each row of the file). That's why you have this error. You should open your CSV in Excel, remove these two columns headers as you don't use them anyway and save your CSV. Then, use that new CSV to import and it should work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34465](#34465) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34465 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Nicolas! You are a genius! Thank you so much - that mostly worked. I am getting an error on a couple of pages.... [ jacquelinebejma.com/joomla16/index.php/h...y/category/13-aviary](http://jacquelinebejma.com/joomla16/index.php/holiday/category/13-aviary) Image size too large? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34497](#34497) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34497 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Yes, the error come from the images size because the processing takes a lot of memory. Normally, that should not happen because once an image thumbnail is created, it should not have to be recreated. So I'm not sure. But increase your memory_limit and/or reducing the size of your images would also solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34594](#34594) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34594 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Thanks again for all of your help! My images are all the same size/resolution, so I'm not sure what's happening. Where do I increase the memory limit? Is that in the configuration for hikashop? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34640](#34640) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34640 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* The memory_limit is a PHP setting that should be changed in the php.ini of your website. You should ask your hosting company about that if you don't know how to do. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34855](#34855) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34855 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Thanks, I got that changed. Now I am having another problem and I'm hoping you can help. [ jacquelinebejma.com/joomla16/index.php/h...lnut-ridge-christmas](http://jacquelinebejma.com/joomla16/index.php/holiday/category/33-walnut-ridge-christmas) As you can see, I am getting categories displayed under the content area of the menu item as well as in the content module on the side. In addition, when I click on a category, products are displayed under the content area AND under the content module on the right. How can I make it so they only show up in the content, and the categories stay on the right as you navigate through the site? Thanks in advance. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34875](#34875) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34875 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Hi, I don't see anything on the side on your page. It seems that you change things during you posted or that you didn't give the correct link. I can see that in your category listing menu, you set a category listing module as associated module instead of a product listing module. That's why you don't see products at the moment. You deleta that menu and recreate a new one folowing our tutorial on content display on the front end and that should create properly your menu. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34876](#34876) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34876 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* You're right. I did make changes today to try to alleviate the problem. [ jacquelinebejma.com/joomla16/index.php/h...y/category/52-angels](http://jacquelinebejma.com/joomla16/index.php/holiday/category/52-angels) What I want is a listing of categories on the right and the divs with thumbnails in the content area. I don't know why I'm having such a problem, but I just can't seem to make it work. I also can't find the appropriate place to edit the CSS for the content modules on the right so you can see the text - right now it's white on white. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34877](#34877) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34877 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Please follow our tutorials when creating modules and menus and it will work. Also, I told you what it doesn't work actually: > I can see that in your category listing menu, you set a category listing module as associated module instead of a product listing module. That's why you don't see products at the moment. So the solution is this: go in the menu Display->Content menus, edit your menu with the id 112. There, deactivate the associated module and save. Then go on your front end and it should display properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34878](#34878) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34878 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Thank you! I did that, but it still doesn't show products. [ jacquelinebejma.com/joomla16/index.php/h...ry/56-silver-a-white](http://jacquelinebejma.com/joomla16/index.php/holiday/category/56-silver-a-white) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34879](#34879) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34879 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Go back in your menu and save it. Do you get an error message ? Could you do a screenshot of that page ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34881](#34881) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34881 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* No error message. #### *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34884](#34884) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34884 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Actually, I do get an error message, but my changes are saved after I click OK. Exc in ev handl: TypeError: doc.defaultView is null Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 9 months ago [\#34888](#34888) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34888 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* Strange. Could you please try to recreate your category module by following the documentation here: [ www.hikashop.com/en/support/documentatio...ml#categories\_module](http://www.hikashop.com/en/support/documentation/67-hikashop-content-display-front-end.html#categories_module) You should have that that problem then. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jackie](/forum/user/5325-jackie "View jackie's Profile")** - [![jackie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5325-jackie "View jackie's Profile") Topic Author - [ Offline](/forum/user/5325-jackie) Less More - Posts: 35 - Thank you received: 0 - - 14 years 9 months ago [\#34890](#34890) by [jackie](/forum/user/5325-jackie "View jackie's Profile") Replied by *[jackie](/forum/user/5325-jackie "View jackie's Profile")* on topic *[Re: hikashop doesn't load product images](/forum/4-how-to/34221-hikashop-doesnt-load-product-images#34890 "I am a new hikashop user and I am having a problem getting anything but default images to display. I've uploaded all my product images to the /upload folder, and added that link to the .csv file. I've...")* We're getting closer. The list of categories is closer, but still no products when you click on a subcategory. [ jacquelinebejma.com/joomla16/index.php/h...y/category/52-angels](http://jacquelinebejma.com/joomla16/index.php/holiday/category/52-angels) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0MjIxLWhpa2FzaG9wLWRvZXNuLXQtbG9hZC1wcm9kdWN0LWltYWdlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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