[Skip to main content](#vessel-content) # HikaShop out of stock notification Plugin ## - **[Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")** - [![Mattlab's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3719-mattlab "View Mattlab's Profile") Topic Author - [ Offline](/forum/user/3719-mattlab) Less More - Posts: 94 - Thank you received: 0 - - 14 years 10 months ago [\#34593](#34593) by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile") *[HikaShop out of stock notification Plugin](/forum/4-how-to/34593-hikashop-out-of-stock-notification-plugin#34593 "So I was wondering since there is no documentation on this plugin that I could find... It says Period in the basic options and allows you to set a period before order is cancelled? I thought this plugin was supposed to email you for out of stock products why is it cancelling my orders? Any ideas?")* was created by *[Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")* So I was wondering since there is no documentation on this plugin that I could find... It says Period in the basic options and allows you to set a period before order is cancelled? I thought this plugin was supposed to email you for out of stock products why is it cancelling my orders? Any ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0NTkzLWhpa2FzaG9wLW91dC1vZi1zdG9jay1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 10 months ago [\#34636](#34636) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: HikaShop out of stock notification Plugin](/forum/4-how-to/34593-hikashop-out-of-stock-notification-plugin#34636 "So I was wondering since there is no documentation on this plugin that I could find... It says Period in the basic options and allows you to set a period before order is cancelled? I thought this plugin was supposed to email you for out of stock products why is it cancelling my orders? Any ideas?")* Hi, There are 2 plugins: The out of stock notification plugin which alerts you when products are out of stock (by default, once a day). The order auto cancel plugin which cancels automatically created orders after a certain time. Both plugins require that you first setup your cron task: [ www.hikashop.com/en/support/documentatio...ashop-cron-task.html](http://www.hikashop.com/en/support/documentation/55-hikashop-cron-task.html) There is no documentation for these plugins because they basically don't have any options. Once they are published and that the cron task is setup they will do their thing automatically. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0NTkzLWhpa2FzaG9wLW91dC1vZi1zdG9jay1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")** - [![Mattlab's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3719-mattlab "View Mattlab's Profile") Topic Author - [ Offline](/forum/user/3719-mattlab) Less More - Posts: 94 - Thank you received: 0 - - 14 years 10 months ago [\#34796](#34796) by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile") Replied by *[Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")* on topic *[Re: HikaShop out of stock notification Plugin](/forum/4-how-to/34593-hikashop-out-of-stock-notification-plugin#34796 "So I was wondering since there is no documentation on this plugin that I could find... It says Period in the basic options and allows you to set a period before order is cancelled? I thought this plugin was supposed to email you for out of stock products why is it cancelling my orders? Any ideas?")* Right but I am saying that the tool-tip in the out of stock notification says it will delete things. I think its a typo or a bug. You can see it when you hover over the option in basic settings. Do you see what I mean? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0NTkzLWhpa2FzaG9wLW91dC1vZi1zdG9jay1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 10 months ago [\#34807](#34807) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: HikaShop out of stock notification Plugin](/forum/4-how-to/34593-hikashop-out-of-stock-notification-plugin#34807 "So I was wondering since there is no documentation on this plugin that I could find... It says Period in the basic options and allows you to set a period before order is cancelled? I thought this plugin was supposed to email you for out of stock products why is it cancelling my orders? Any ideas?")* Ah yes ! Thank you. That's indeed a wrong copy/paste from the other plugin ![:)](/media/kunena/emoticons/3.png ":)") We'll change that for next version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0NTkzLWhpa2FzaG9wLW91dC1vZi1zdG9jay1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")** - [![Mattlab's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3719-mattlab "View Mattlab's Profile") Topic Author - [ Offline](/forum/user/3719-mattlab) Less More - Posts: 94 - Thank you received: 0 - - 14 years 9 months ago [\#35990](#35990) by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile") Replied by *[Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")* on topic *[Re: HikaShop out of stock notification Plugin](/forum/4-how-to/34593-hikashop-out-of-stock-notification-plugin#35990 "So I was wondering since there is no documentation on this plugin that I could find... It says Period in the basic options and allows you to set a period before order is cancelled? I thought this plugin was supposed to email you for out of stock products why is it cancelling my orders? Any ideas?")* Cool yeah, I noticed some of the tooltips in the plugins and descriptions were not updated or correct... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM0NTkzLWhpa2FzaG9wLW91dC1vZi1zdG9jay1ub3RpZmljYXRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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