[Skip to main content](#vessel-content) # integration with Shadowbox Media Player ?? ## - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago [\#37656](#37656) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") *[integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#37656 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* was created by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86302 - Thank you received: 14273 - - 14 years 8 months ago [\#37733](#37733) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#37733 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* Here is the documentation page: [ www.hikashop.com/en/support/documentatio...ox-media-player.html](http://www.hikashop.com/en/support/documentation/104-integration-with-shadowbox-media-player.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago - 14 years 8 months ago [\#38727](#38727) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Replied by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#38727 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* hi, this is not showing the right number of images below the shadowbox popup. e.g on one product page i have got 2 images but it shows 3, on another page i have got 4 but it shows 15. ? Also it does not work if you select a variant. - [ ![1.png](/forum/attachment/2682) ](/forum/attachment/2682 "1.png") [ ](/forum/attachment/2682?download=1 "1.png") - [ ![2.png](/forum/attachment/2683) ](/forum/attachment/2683 "2.png") [ ](/forum/attachment/2683?download=1 "2.png") Last edit: 14 years 8 months ago by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86302 - Thank you received: 14273 - - 14 years 8 months ago [\#38770](#38770) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#38770 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* Hi, I've added some additional documentation on that here: [ www.hikashop.com/en/support/documentatio...ox-media-player.html](http://www.hikashop.com/en/support/documentation/104-integration-with-shadowbox-media-player.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago [\#38879](#38879) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Replied by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#38879 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* thank you nicolas, i have done that and all extra images are gone now apart from 1. now if i have 3 images of a product and i click on 1 of them, it comes up as 1 of 4 (4 images instead of 3). the image which i click appears and counted twice by the system. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86302 - Thank you received: 14273 - - 14 years 8 months ago [\#38993](#38993) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#38993 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* That's because you see both the main image and each thumbnails in the popup. I don't really have an option for that except to open that integration file and remove one of the function definition from it. That means that you won't be able to click either on the thumbnails or on the big image. So it's not a good solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Weitzmam](/forum/user/5101-weitzmam "View Weitzmam's Profile")** - [![Weitzmam's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5101-weitzmam "View Weitzmam's Profile") - [ Offline](/forum/user/5101-weitzmam) Less More - Posts: 4 - Thank you received: 0 - - 14 years 6 months ago [\#47608](#47608) by [Weitzmam](/forum/user/5101-weitzmam "View Weitzmam's Profile") Replied by *[Weitzmam](/forum/user/5101-weitzmam "View Weitzmam's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#47608 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* Hi Nicolas, We are having the same issue. Is there any way to make this work so that the user does not see both the main product image and the larger thumbs but rather only see the large version of the thumbs. As is, this integration (same for rokbox) makes it seem to the customer that there is a "glitch" because they see the same image twice in the shadow box. Can you help? This integration is great but the way it is now makes it seem like it has a bug (even though it does not actually have a bug, to the end user it looks that way). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86302 - Thank you received: 14273 - - 14 years 6 months ago [\#47791](#47791) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: integration with Shadowbox Media Player ??](/forum/4-how-to/37656-integration-with-shadowbox-media-player#47791 "hi, integration with Shadowbox Media Player ?????? as its in mentioned in the change log for the new version 1.5.6. i am not able to find this option anywhere in the settings. how to do it? please help. thanks")* The last point of that documentation page explains how to avoid that: [ www.hikashop.com/en/support/documentatio...-player.html#install](http://www.hikashop.com/en/support/documentation/104-integration-with-shadowbox-media-player.html#install) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM3NjU2LWludGVncmF0aW9uLXdpdGgtc2hhZG93Ym94LW1lZGlhLXBsYXllcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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