[Skip to main content](#vessel-content)

#   Confirmation Email

##

- **[cyphergt](/forum/user/5123-cyphergt "View cyphergt's Profile")**
- [![cyphergt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5123-cyphergt "View cyphergt's Profile") Topic Author
- [ Offline](/forum/user/5123-cyphergt)

Less More

- Posts: 29
- Thank you received: 0
-
-

14 years 8 months ago -  14 years 8 months ago [\#38041](#38041) by [cyphergt](/forum/user/5123-cyphergt "View cyphergt's Profile")  *[Confirmation Email](/forum/4-how-to/38041-confirmation-email#38041 "I have a downloadable product and I would like to add a link to the confirmation email that is sent out to the client. This link should only be available to a client who has purchased the downloadable...")* was created by *[cyphergt](/forum/user/5123-cyphergt "View cyphergt's Profile")*

I have a downloadable product and I would like to add a link to the confirmation email that is sent out to the client. This link should only be available to a client who has purchased the downloadable and no other product. How do I go about setting this up?

Last edit: 14 years 8 months ago by [cyphergt](/forum/user/5123-cyphergt "View cyphergt's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM4MDQxLWNvbmZpcm1hdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86290
- Thank you received: 14268
-
-

14 years 8 months ago [\#38113](#38113) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Confirmation Email](/forum/4-how-to/38041-confirmation-email#38113 "I have a downloadable product and I would like to add a link to the confirmation email that is sent out to the client. This link should only be available to a client who has purchased the downloadable...")*

Hi,

That's done automatically when the order is confirmed if you added your files in the products' "Files" area when editing them.
If you don't get the confirmation email (and not the creation email) and/or if your orders are not confirmed, you should check this FAQ:
[ www.hikashop.com/en/support/documentatio...or.html#notification](http://www.hikashop.com/en/support/documentation/integrated-documentation/33-hikashop-payment-paypal-error.html#notification)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM4MDQxLWNvbmZpcm1hdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.197 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
