[Skip to main content](#vessel-content) # Some products keep blank? ## - **[Biird](/forum/user/4485-biird "View Biird's Profile")** - [![Biird's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4485.jpg)](/forum/user/4485-biird "View Biird's Profile") Topic Author - [ Offline](/forum/user/4485-biird) Less More - Posts: 39 - Thank you received: 0 - - - - [](http://www.biird.nl) - 14 years 9 months ago - 14 years 9 months ago [\#38054](#38054) by [Biird](/forum/user/4485-biird "View Biird's Profile") *[Some products keep blank?](/forum/4-how-to/38054-some-products-keep-blank#38054 "I have a strange problem.. Some items are blank? only the image and price is showing, and the product description is not showing.. also the charesteristic dropdown is not there? :( With an other product only one dropdown is shown? :( Can you see what is happening here? If i check the backend, everything is there! For Example this item: www.wildwestern.nl/index.php?option=com_...4&category_pathway=0 And a screenshot of its productpage backend: The other one, with only one dropdown is thisone: www.wildwestern.nl/index.php?option=com_...4&category_pathway=0 It said: 'no value found' instead of the dropbox...")* was created by *[Biird](/forum/user/4485-biird "View Biird's Profile")* I have a strange problem.. Some items are blank? only the image and price is showing, and the product description is not showing.. also the charesteristic dropdown is not there? ![:(](/media/kunena/emoticons/22.png ":(") With an other product only one dropdown is shown? ![:(](/media/kunena/emoticons/22.png ":(") Can you see what is happening here? If i check the backend, everything is there! For Example this item: [ www.wildwestern.nl/index.php?option=com\_...4&category\_pathway=0](http://www.wildwestern.nl/index.php?option=com_hikashop&ctrl=product&task=show&cid=399&name=western-gelsingel&Itemid=24&category_pathway=0) And a screenshot of its productpage backend: The other one, with only one dropdown is thisone: [ www.wildwestern.nl/index.php?option=com\_...4&category\_pathway=0](http://www.wildwestern.nl/index.php?option=com_hikashop&ctrl=product&task=show&cid=697&name=western-showchaps-met-franjes-beige-of-zwart&Itemid=24&category_pathway=0) It said: 'no value found' instead of the dropbox... - [ ![Schermafbeelding2012-02-02om22.31.21.png](/forum/attachment/2613) ](/forum/attachment/2613 "...om22.31.21.png") [ ](/forum/attachment/2613?download=1 "...om22.31.21.png") Last edit: 14 years 9 months ago by [Biird](/forum/user/4485-biird "View Biird's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM4MDU0LXNvbWUtcHJvZHVjdHMta2VlcC1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 9 months ago [\#38111](#38111) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Some products keep blank?](/forum/4-how-to/38054-some-products-keep-blank#38111 "I have a strange problem.. Some items are blank? only the image and price is showing, and the product description is not showing.. also the charesteristic dropdown is not there? :( With an other product only one dropdown is shown? :( Can you see what is happening here? If i check the backend, everything is there! For Example this item: www.wildwestern.nl/index.php?option=com_...4&category_pathway=0 And a screenshot of its productpage backend: The other one, with only one dropdown is thisone: www.wildwestern.nl/index.php?option=com_...4&category_pathway=0 It said: 'no value found' instead of the dropbox...")* It's probably because the variants/characteristics data is out of sync. Please try to follow the instructions here to regenerate the variants/characteristics data: [ www.hikashop.com/en/support/documentatio...html#characteristics](http://www.hikashop.com/en/support/documentation/integrated-documentation/19-hikashop-product-form.html#characteristics) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM4MDU0LXNvbWUtcHJvZHVjdHMta2VlcC1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Biird](/forum/user/4485-biird "View Biird's Profile")** - [![Biird's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4485.jpg)](/forum/user/4485-biird "View Biird's Profile") Topic Author - [ Offline](/forum/user/4485-biird) Less More - Posts: 39 - Thank you received: 0 - - - - [](http://www.biird.nl) - 14 years 9 months ago [\#38745](#38745) by [Biird](/forum/user/4485-biird "View Biird's Profile") Replied by *[Biird](/forum/user/4485-biird "View Biird's Profile")* on topic *[Re: Some products keep blank?](/forum/4-how-to/38054-some-products-keep-blank#38745 "I have a strange problem.. Some items are blank? only the image and price is showing, and the product description is not showing.. also the charesteristic dropdown is not there? :( With an other product only one dropdown is shown? :( Can you see what is happening here? If i check the backend, everything is there! For Example this item: www.wildwestern.nl/index.php?option=com_...4&category_pathway=0 And a screenshot of its productpage backend: The other one, with only one dropdown is thisone: www.wildwestern.nl/index.php?option=com_...4&category_pathway=0 It said: 'no value found' instead of the dropbox...")* its a weird solution.. but it works.. thanks.. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzM4MDU0LXNvbWUtcHJvZHVjdHMta2VlcC1ibGFuaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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