[Skip to main content](#vessel-content) # Checkout Workflow ## - **[raggatt](/forum/user/6437-raggatt "View raggatt's Profile")** - [![raggatt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6437-raggatt "View raggatt's Profile") Topic Author - [ Offline](/forum/user/6437-raggatt) Less More - Posts: 29 - Thank you received: 1 - - 14 years 8 months ago - 14 years 8 months ago [\#41444](#41444) by [raggatt](/forum/user/6437-raggatt "View raggatt's Profile") *[Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#41444 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* was created by *[raggatt](/forum/user/6437-raggatt "View raggatt's Profile")* Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be selling downloadable .pdf files only, beginning with PayPal as the only payment option. I'm expecting to add more payment options once I get everything else working. The workflow I'd like is: add to cart; proceed to checkout; registration; terms and conditions; payment; payment confirmation; thank you page. I know I'm not using Hikashop terminology, but am too new to be sure what the correct terminology is. I hope the way I worded it makes sense. What I've got so far is: coupon_cart_login_terms_payment_confirm,end Does this seem the best way and workflow text to securely sell downloadable files? Any help would be much appreciated! Last edit: 14 years 8 months ago by [raggatt](/forum/user/6437-raggatt "View raggatt's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 14 years 8 months ago [\#41609](#41609) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#41609 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* I would add the address view in case the user wants to change it on the second page of the checkout: coupon_cart_login_address_terms_payment_confirm,end The rest is fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[raggatt](/forum/user/6437-raggatt "View raggatt's Profile")** - [![raggatt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6437-raggatt "View raggatt's Profile") Topic Author - [ Offline](/forum/user/6437-raggatt) Less More - Posts: 29 - Thank you received: 1 - - 14 years 7 months ago [\#42015](#42015) by [raggatt](/forum/user/6437-raggatt "View raggatt's Profile") Replied by *[raggatt](/forum/user/6437-raggatt "View raggatt's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#42015 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* Thank you for your reply. I'm not sure why I would add address field though, since I'm selling downloadable files and hence no shipping involved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 14 years 7 months ago [\#42191](#42191) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#42191 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* Then maybe you don't need it yes. It depends on your needs ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago [\#49156](#49156) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#49156 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* I have my checkout workflow set as thus: "cart_login_address_terms_payment_confirm,end" However, the customer is not taken to a "Thank you for your purchase" page. It just goes to an empty page, so the customer does not get confirmation that the purchase went through. I've taken a look at the views/checkout/tmpl/end.php file, and I see this: *if(empty($this->html)){ echo JText::\_('THANK\_YOU\_FOR\_PURCHASE'); }else{ echo $this->html; } $this->nextButton = false;* What am I missing? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 14 years 6 months ago [\#49226](#49226) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#49226 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* What do you mean by "empty page" ? Is the page totally blank ? Do you see the template ? What is the URL of that page ? The landing page depends on numerous factors like the payment method you're using, how you configured it, etc. Could you give more info on that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")** - [![tsmith's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4036-tsmith "View tsmith's Profile") - [ Offline](/forum/user/4036-tsmith) Less More - Posts: 13 - Thank you received: 0 - - 14 years 6 months ago - 14 years 6 months ago [\#49251](#49251) by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") Replied by *[tsmith](/forum/user/4036-tsmith "View tsmith's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#49251 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* The template is there, but there is no text in the space where it should say something like, "Thank you for your purchase." We are strictly using Paypal Pro, and the payment goes through; and both the customer and administrator get emails confirming the purchase. The site is: [ celabs.net/buy-online](http://celabs.net/buy-online) But you'd have to go through the purchasing process to see the page I'm referring to. Last edit: 14 years 6 months ago by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile"). Reason: Added site information Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14284 - - 14 years 6 months ago [\#49299](#49299) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Workflow](/forum/4-how-to/41444-checkout-workflow#49299 "Greetings and thanks for allowing me to test drive the free version of HikaShop. I'm currently trying to figure out how to configure the workflow and would appreciate clarification. I will be...")* In the options of the paypal pro plugin you have the return URL option where you can define the URL where the user is redirected to after the purchase. Please set it to where you want (a joomla article saying thank you for example). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQxNDQ0LWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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