[Skip to main content](#vessel-content) # Login and empty shopping cart ## - **[Settipani](/forum/user/6518-settipani "View Settipani's Profile")** - [![Settipani's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6518-settipani "View Settipani's Profile") Topic Author - [ Offline](/forum/user/6518-settipani) Less More - Posts: 6 - Thank you received: 0 - - 14 years 7 months ago [\#42294](#42294) by [Settipani](/forum/user/6518-settipani "View Settipani's Profile") *[Login and empty shopping cart](/forum/4-how-to/42294-login-and-empty-shopping-cart#42294 "Hi to Nicolas and to all of you. :) I have a strange problem. :unsure: When I choose a product and decide to go to the checkout, hikashop opens the login page or registration. If I do the login or registration, then the cart is empty. But I had already chosen a product ... why is this? How can I fix this? I use Joomla 1.5.25 and Hikashop business. Thanks for your attention! Regards :cheer:")* was created by *[Settipani](/forum/user/6518-settipani "View Settipani's Profile")* Hi to Nicolas and to all of you. ![:)](/media/kunena/emoticons/3.png ":)") I have a strange problem. ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") When I choose a product and decide to go to the checkout, hikashop opens the login page or registration. If I do the login or registration, then the cart is empty. But I had already chosen a product ... why is this? How can I fix this? I use Joomla 1.5.25 and Hikashop business. Thanks for your attention! Regards ![:cheer:](/media/kunena/emoticons/2.png ":cheer:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQyMjk0LWxvZ2luLWFuZC1lbXB0eS1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14278 - - 14 years 7 months ago [\#42296](#42296) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Login and empty shopping cart](/forum/4-how-to/42294-login-and-empty-shopping-cart#42296 "Hi to Nicolas and to all of you. :) I have a strange problem. :unsure: When I choose a product and decide to go to the checkout, hikashop opens the login page or registration. If I do the login or registration, then the cart is empty. But I had already chosen a product ... why is this? How can I fix this? I use Joomla 1.5.25 and Hikashop business. Thanks for your attention! Regards :cheer:")* It's probably that you disabled/removed the hikashop user synchronization plugin. Just check that it's still there and enabled via the plugins manager. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQyMjk0LWxvZ2luLWFuZC1lbXB0eS1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Settipani](/forum/user/6518-settipani "View Settipani's Profile")** - [![Settipani's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6518-settipani "View Settipani's Profile") Topic Author - [ Offline](/forum/user/6518-settipani) Less More - Posts: 6 - Thank you received: 0 - - 14 years 7 months ago [\#42376](#42376) by [Settipani](/forum/user/6518-settipani "View Settipani's Profile") Replied by *[Settipani](/forum/user/6518-settipani "View Settipani's Profile")* on topic *[Re: Login and empty shopping cart](/forum/4-how-to/42294-login-and-empty-shopping-cart#42376 "Hi to Nicolas and to all of you. :) I have a strange problem. :unsure: When I choose a product and decide to go to the checkout, hikashop opens the login page or registration. If I do the login or registration, then the cart is empty. But I had already chosen a product ... why is this? How can I fix this? I use Joomla 1.5.25 and Hikashop business. Thanks for your attention! Regards :cheer:")* :laugh: it is true, you're a genius! Thanks!!! ![:kiss:](/media/kunena/emoticons/12.png ":kiss:") ![:kiss:](/media/kunena/emoticons/12.png ":kiss:") ![:kiss:](/media/kunena/emoticons/12.png ":kiss:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQyMjk0LWxvZ2luLWFuZC1lbXB0eS1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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