[Skip to main content](#vessel-content) # No Payment Info Found ## - **[lattitudes](/forum/user/4338-lattitudes "View lattitudes's Profile")** - [![lattitudes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4338-lattitudes "View lattitudes's Profile") Topic Author - [ Offline](/forum/user/4338-lattitudes) Less More - Posts: 13 - Thank you received: 0 - - 14 years 8 months ago - 14 years 8 months ago [\#42358](#42358) by [lattitudes](/forum/user/4338-lattitudes "View lattitudes's Profile") *[No Payment Info Found](/forum/4-how-to/42358-no-payment-info-found#42358 "Hi, I have followed your suggestions you made to groovyfox who seems to have the same issue that I am having. I reviewed all the FAQ's modified a few items hoping that would be the fix but all to no avail. When I first get to the checkout I can select the shipping method and payment method radio. Everything looks as it should but as soon as I press continue the payment gets unselected and disappears and I get the following error "No payment methods found". As I scroll down the screen I can see this information "You chose the shipping method: United States Postal Service Priority Mail® You chose the payment method: PayPal" I also have the next button as well. That will only repeat the error. Any suggestions would be great Charles")* was created by *[lattitudes](/forum/user/4338-lattitudes "View lattitudes's Profile")* Hi, I have followed your suggestions you made to groovyfox who seems to have the same issue that I am having. I reviewed all the FAQ's modified a few items hoping that would be the fix but all to no avail. When I first get to the checkout I can select the shipping method and payment method radio. Everything looks as it should but as soon as I press continue the payment gets unselected and disappears and I get the following error "No payment methods found". As I scroll down the screen I can see this information "You chose the shipping method: United States Postal Service Priority Mail® You chose the payment method: PayPal" I also have the next button as well. That will only repeat the error. Any suggestions would be great Charles Last edit: 14 years 8 months ago by [lattitudes](/forum/user/4338-lattitudes "View lattitudes's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQyMzU4LW5vLXBheW1lbnQtaW5mby1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 8 months ago [\#42364](#42364) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No Payment Info Found](/forum/4-how-to/42358-no-payment-info-found#42364 "Hi, I have followed your suggestions you made to groovyfox who seems to have the same issue that I am having. I reviewed all the FAQ's modified a few items hoping that would be the fix but all to no avail. When I first get to the checkout I can select the shipping method and payment method radio. Everything looks as it should but as soon as I press continue the payment gets unselected and disappears and I get the following error "No payment methods found". As I scroll down the screen I can see this information "You chose the shipping method: United States Postal Service Priority Mail® You chose the payment method: PayPal" I also have the next button as well. That will only repeat the error. Any suggestions would be great Charles")* From what you're describing the problem is that you selected a shipping method restriction in your payment methods. Please unselect that and try again. If that doesn't help, please post a screenshot of your payment method options screen. 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