[Skip to main content](#vessel-content) # Error on checkout ## - **[kasnoff](/forum/user/6602-kasnoff "View kasnoff's Profile")** - [![kasnoff's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6602-kasnoff "View kasnoff's Profile") Topic Author - [ Offline](/forum/user/6602-kasnoff) Less More - Posts: 4 - Thank you received: 0 - - 14 years 7 months ago [\#43144](#43144) by [kasnoff](/forum/user/6602-kasnoff "View kasnoff's Profile") *[Error on checkout](/forum/4-how-to/43144-error-on-checkout#43144 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* was created by *[kasnoff](/forum/user/6602-kasnoff "View kasnoff's Profile")* I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx - [ ![invalidaddress.jpg](/forum/attachment/3114) ](/forum/attachment/3114 "...lidaddress.jpg") [ ](/forum/attachment/3114?download=1 "...lidaddress.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#43245](#43245) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43245 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* Hi, I couldn't find any "Invalid address" message in HikaShop. It must come from something else. Could you give a link to your website so that we can see that ? Regarding the button, if you update to HikaShop 1.5.7, that should be fixed. You can download the new version on our website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kasnoff](/forum/user/6602-kasnoff "View kasnoff's Profile")** - [![kasnoff's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6602-kasnoff "View kasnoff's Profile") Topic Author - [ Offline](/forum/user/6602-kasnoff) Less More - Posts: 4 - Thank you received: 0 - - 14 years 7 months ago [\#43255](#43255) by [kasnoff](/forum/user/6602-kasnoff "View kasnoff's Profile") Replied by *[kasnoff](/forum/user/6602-kasnoff "View kasnoff's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43255 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* [ www.TK360.com](http://www.TK360.com) Thx Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#43390](#43390) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43390 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* From what I can see, this comes from the email sending library of Joomla which throws an error because an email address is invalid. In can see that you removed all the login/address views from your checkout. Please make sure that you also unpublish the emails of HikaShop via the menu System->Emails (business edition) so that the emails are not sent with empty information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43510](#43510) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43510 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* > nicolas wrote: From what I can see, this comes from the email sending library of Joomla which throws an error because an email address is invalid. > In can see that you removed all the login/address views from your checkout. > Please make sure that you also unpublish the emails of HikaShop via the menu System->Emails (business edition) so that the emails are not sent with empty information. I'm also getting the invalid address. I'm using essential edition. What should I do to turn that off? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#43514](#43514) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43514 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* Go in the database and edit the table jos_config. There set the order_created_notification.publish entry to 0 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43519](#43519) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43519 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* > nicolas wrote: Go in the database and edit the table jos\_config. There set the order\_created\_notification.publish entry to 0 Can't find jos_config in database. Are you referring to jos_hikashop_config? If yes, the closest I found was "order_creation_notification_email". There was no "order_created_notification". Did a search on the entire database too and could not find the search term "order_created_notification". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago - 14 years 7 months ago [\#43541](#43541) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43541 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* Hi Nicolas, I found the following "order_creation_notification.published" and "order_creation_notification.html" in "jos_hikashop_config". Which one do I change the entry to 0? Also if I change the entry to 0, will that mean I stop getting email notifications when an order is created? Thanks for your help! Last edit: 14 years 7 months ago by [maison05](/forum/user/6619-maison05 "View maison05's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#43542](#43542) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43542 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* it's the published ones you need to change. The creation email is for users, not the admin. Since you don't ask for the user email in the checkout, they don't get the emails anyway so it won't change anything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43544](#43544) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43544 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* > nicolas wrote: it's the published ones you need to change. > The creation email is for users, not the admin. > Since you don't ask for the user email in the checkout, they don't get the emails anyway so it won't change anything. Hi Nicolas, just changed "order_creation_notification.published" to 0 but "Invalid address: " still shows up. Any other suggestions? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#43696](#43696) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43696 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* Mmm. Then let's do differently. add the line below in the override area of your translation file via the Languages tab of the configuration: PHPMAILER_INVALID_ADDRESS="" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43860](#43860) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Error on checkout](/forum/4-how-to/43144-error-on-checkout#43860 "I just want to send the customer directly to paypal. When I click nest I get "invalid address" see attached also the paypal button below the message is not showing up. please advise, Thx")* > nicolas wrote: Mmm. > > Then let's do differently. add the line below in the override area of your translation file via the Languages tab of the configuration: > > PHPMAILER\_INVALID\_ADDRESS="" This solution works! Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzMTQ0LWVycm9yLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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