[Skip to main content](#vessel-content) # Checkout Problems: 3 issues. ## - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43470](#43470) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") *[Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#43470 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* was created by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* 3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43520](#43520) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#43520 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Any help? This is the last problem I'm encountering before I can launch the store officially. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43521](#43521) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#43521 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Tested the solution found at [ www.hikashop.com/en/forum/4-how-to/42611...d-custom-fields.html](http://www.hikashop.com/en/forum/4-how-to/42611-problem-with-checkout-process-and-custom-fields.html) but it the solution did not manage to solve problem 3. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#43697](#43697) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#43697 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Hi, 1. It just displays the selection of the user. If you don't want it or at a different place, just change the "checkout workflow" option of the configuration. 2. follow up here : [ www.hikashop.com/en/forum/4-how-to/43144-error-on-checkout.html](http://www.hikashop.com/en/forum/4-how-to/43144-error-on-checkout.html) 3. From what I understand, I would say that it comes from the cache of Joomla. Please turn off the cache option of the joomla configuration and the cache plugin via the plugins manager. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43903](#43903) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#43903 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* > nicolas wrote: Hi, > > 1\. It just displays the selection of the user. If you don't want it or at a different place, just change the "checkout workflow" option of the configuration. > > 2\. follow up here : [ www.hikashop.com/en/forum/4-how-to/43144-error-on-checkout.html](http://www.hikashop.com/en/forum/4-how-to/43144-error-on-checkout.html) > > 3\. From what I understand, I would say that it comes from the cache of Joomla. Please turn off the cache option of the joomla configuration and the cache plugin via the plugins manager. 1. Thanks! Solved it. 2. Thank solved it. Thanks! 3. The cache for both joomla and cache plugin was not switched on. Any other solution? This is what I noticed about the problem. Flow sequence: Add product->Wait for pop-up box to close->click checkout at the top->Login->Checkout->Success->Add another product. It is what I do next that makes a difference: a) After adding another product->Wait for pop-up box to close->Click on checkout at the top that says:"1 item for $XXX each.->Page refreshes and shows Error "Cart is empty"->And when I add another product and try to checkout, same thing happens. b) After adding another product->Click "checkout" within the pop-up box->Page refreshes and shows Error "Cart is empty"->Go back and add product->checkout works fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#43906](#43906) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#43906 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Another question about the "Display checkout progress bar". Instead of showing Cart, Address, etc, can I show "Step 1 of 3", "Step 2 of 3", "End" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#44019](#44019) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#44019 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Bump up. Assistance please... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#44224](#44224) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#44224 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Don't bump your messages. When you do that, they go up in the queue of messages and you have to wait more. If you want to change the display of the progress bar, you can edit the file "step" of the view "checkout" via the menu Display->Views and adapt the code to do what you want as there is no option to do it. I tried to reproduce the error on your website for the cart empty, but I was not able to. Could you please try with another user than the one you're using an another browser in order to see if it's not just a cache/cookie issue on your end ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#44468](#44468) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#44468 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* > nicolas wrote: Don't bump your messages. When you do that, they go up in the queue of messages and you have to wait more. > > If you want to change the display of the progress bar, you can edit the file "step" of the view "checkout" via the menu Display->Views and adapt the code to do what you want as there is no option to do it. > > I tried to reproduce the error on your website for the cart empty, but I was not able to. > Could you please try with another user than the one you're using an another browser in order to see if it's not just a cache/cookie issue on your end ? Hi nicolas, sorry for the bump. The error cannot be reproduced because I changed the checkout procedure. Instead of having a pop-up, I changed it to show checkout page whenever a product is added. This sort of solved the problem. I would definitely still prefer to show the pop-up instead of changing to the checkout page. I switched it back to the pop-up if you can take a look. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#44592](#44592) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#44592 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* Hi, I still think that there is a problem of cache. Maybe you have cache options turned on in your template ? Could you check on that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[maison05](/forum/user/6619-maison05 "View maison05's Profile")** - [![maison05's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6619-maison05 "View maison05's Profile") Topic Author - [ Offline](/forum/user/6619-maison05) Less More - Posts: 32 - Thank you received: 1 - - 14 years 7 months ago [\#45384](#45384) by [maison05](/forum/user/6619-maison05 "View maison05's Profile") Replied by *[maison05](/forum/user/6619-maison05 "View maison05's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#45384 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* I think you are right. There was another cache in the template section. The problem is that if I turn that off, the website comes to a crawl. Takes too long to open the pages. Is there any way to force a refresh? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQzNDcwLWNoZWNrb3V0LXByb2JsZW1zLTMtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 14 years 7 months ago [\#45390](#45390) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Problems: 3 issues.](/forum/4-how-to/43470-checkout-problems-3-issues#45390 "3 issues: 1) The process: add product->checkout page->log in->check out->the following message appears:" You chose the shipping method: XXX. You chose the payment method: XXX." Is this suppose to tell the customer that their choices of shipping and payment is invalid? If so, how can I move this section higher so that it is more visible? Also, can I add in a header that says "Checkout Error"? 2) The process: add product->checkout page->log in->check out shows "invalid address" at the last step. Why is there an invalid address? And how to turn it off? 3) After checking out and still logged in, I try to add another product into the shopping cart. Pop up says "Product added successfully". When I try to checkout again, error msg says "The cart is empty." at the top and does not go to the check out page. Why does this happen? Website: s179343531.onlinehome.us/Joomla25_1234B/index.php Your assistance is greatly appreciated.")* No, HikaShop cannot control the cache system of your template. That's why we ask you to turn it off. 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