[Skip to main content](#vessel-content) # Checkout "Next" button... ## - **[shelah](/forum/user/603-shelah "View shelah's Profile")** - [![shelah's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/603-shelah "View shelah's Profile") Topic Author - [ Offline](/forum/user/603-shelah) Less More - Posts: 2 - Thank you received: 0 - - 15 years 9 months ago [\#4491](#4491) by [shelah](/forum/user/603-shelah "View shelah's Profile") *[Checkout "Next" button...](/forum/4-how-to/4491-checkout-next-button#4491 "I am having trouble with the checkout process for payments. After a user submits their address (billing and/or shipping), they have the option to choose their payment method. When you click on the...")* was created by *[shelah](/forum/user/603-shelah "View shelah's Profile")* I am having trouble with the checkout process for payments. After a user submits their address (billing and/or shipping), they have the option to choose their payment method. When you click on the method, it doesn't chance the payment method choice by the "next" button. Then, after hitting the "next" button, it changes the choice and does nothing else. I tried this with using only one payment plugin and with both paypal and credit card plugins. Initially, the paypal plugin would redirect me to the paypal site correctly, but that stopped working for some reason. I've uninstalled all of the plugins, components, and modules and reinstalled it... and have uninstalled it again. Is there something I can do to try to fix this? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ0OTEtY2hlY2tvdXQtbmV4dC1idXR0b24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 15 years 9 months ago [\#4492](#4492) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout "Next" button...](/forum/4-how-to/4491-checkout-next-button#4492 "I am having trouble with the checkout process for payments. After a user submits their address (billing and/or shipping), they have the option to choose their payment method. When you click on the...")* The checkout will block the finalization of the order if something is missing. For example, if you have a weight in your products but didn't configure your shipping methods that would happen. Normally, it displays an error message but if your template is missing the message include tag it would not be displayed to you. I invite you to read the FAQ on that page of the documentation which explains all the possible cases and what you can do : [ www.hikashop.com/support/documentation/i...ins-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ0OTEtY2hlY2tvdXQtbmV4dC1idXR0b24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.073 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)