[Skip to main content](#vessel-content) # Help! UPS showing ridiculously high shipping rates ## - **[CDCLarue](/forum/user/6005-cdclarue "View CDCLarue's Profile")** - [![CDCLarue's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6005-cdclarue "View CDCLarue's Profile") Topic Author - [ Offline](/forum/user/6005-cdclarue) Less More - Posts: 8 - Thank you received: 0 - - 14 years 6 months ago [\#46300](#46300) by [CDCLarue](/forum/user/6005-cdclarue "View CDCLarue's Profile") *[Help! UPS showing ridiculously high shipping rates](/forum/4-how-to/46300-help-ups-showing-ridiculously-high-shipping-rates#46300 "When i get to choose shipping in checkout process all of the shipping rates are $300+ for a single package that weighs 30lbs! When i test my account shipping rates on the UPS site they come back...")* was created by *[CDCLarue](/forum/user/6005-cdclarue "View CDCLarue's Profile")* When i get to choose shipping in checkout process all of the shipping rates are $300+ for a single package that weighs 30lbs! When i test my account shipping rates on the UPS site they come back with the right prices (starting at $12 and up). I have no zones set and when im filling out my address info in checkout, my address is only 4miles away from the warehouse. Is there something i'm missing or what? What API do i need to implement from UPS? or do i need one? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ2MzAwLWhlbHAtdXBzLXNob3dpbmctcmlkaWN1bG91c2x5LWhpZ2gtc2hpcHBpbmctcmF0ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 14 years 6 months ago [\#46380](#46380) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Help! UPS showing ridiculously high shipping rates](/forum/4-how-to/46300-help-ups-showing-ridiculously-high-shipping-rates#46380 "When i get to choose shipping in checkout process all of the shipping rates are $300+ for a single package that weighs 30lbs! When i test my account shipping rates on the UPS site they come back...")* Could you give more information so that we can look at that ? Because the rates on our end are quite normal. What is the characteristics of the products in your cart ? How did you configure your UPS plugin options ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ2MzAwLWhlbHAtdXBzLXNob3dpbmctcmlkaWN1bG91c2x5LWhpZ2gtc2hpcHBpbmctcmF0ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[CDCLarue](/forum/user/6005-cdclarue "View CDCLarue's Profile")** - [![CDCLarue's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6005-cdclarue "View CDCLarue's Profile") Topic Author - [ Offline](/forum/user/6005-cdclarue) Less More - Posts: 8 - Thank you received: 0 - - 14 years 6 months ago [\#46403](#46403) by [CDCLarue](/forum/user/6005-cdclarue "View CDCLarue's Profile") Replied by *[CDCLarue](/forum/user/6005-cdclarue "View CDCLarue's Profile")* on topic *[Re: Help! UPS showing ridiculously high shipping rates](/forum/4-how-to/46300-help-ups-showing-ridiculously-high-shipping-rates#46403 "When i get to choose shipping in checkout process all of the shipping rates are $300+ for a single package that weighs 30lbs! When i test my account shipping rates on the UPS site they come back...")* The product I've been using to test is a PB-550 unit, its $989.00, weighs ~30lbs, & packaged in a 18"x20"x34" box. Evertime i go to purchase it, UPS comes back with crazy rates. go to cdclarue.com/newsite then navigate to -> buy online -> vacuum equipment -> vacs by series -> 500 series-> PB550. then add to cart then go to checkout. do you get the same rates? [ ![HikashopUPS.jpg](/forum/attachment/3427) ](/forum/attachment/3427 "HikashopUPS.jpg") - [ ![HikashopUPS.jpg](/forum/attachment/3427) ](/forum/attachment/3427 "HikashopUPS.jpg") [ ](/forum/attachment/3427?download=1 "HikashopUPS.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ2MzAwLWhlbHAtdXBzLXNob3dpbmctcmlkaWN1bG91c2x5LWhpZ2gtc2hpcHBpbmctcmF0ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 6 months ago - 14 years 6 months ago [\#46614](#46614) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Help! UPS showing ridiculously high shipping rates](/forum/4-how-to/46300-help-ups-showing-ridiculously-high-shipping-rates#46614 "When i get to choose shipping in checkout process all of the shipping rates are $300+ for a single package that weighs 30lbs! When i test my account shipping rates on the UPS site they come back...")* Hello, I correctly set up your product PB-550 (weight ~30lbs/ 18"x20"x34") and here is my result, so I will check the plugin for more result. - [ ![ups-result.png](/forum/attachment/3454) ](/forum/attachment/3454 "ups-result.png") [ ](/forum/attachment/3454?download=1 "ups-result.png") - [ ![ups-configuration.png](/forum/attachment/3455) ](/forum/attachment/3455 "...figuration.png") [ ](/forum/attachment/3455?download=1 "...figuration.png") Last edit: 14 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ2MzAwLWhlbHAtdXBzLXNob3dpbmctcmlkaWN1bG91c2x5LWhpZ2gtc2hpcHBpbmctcmF0ZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.094 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)