[Skip to main content](#vessel-content) # How do you hide product options not chosen ## - **[lashelleinman](/forum/user/4445-lashelleinman "View lashelleinman's Profile")** - [![lashelleinman's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4445.jpg)](/forum/user/4445-lashelleinman "View lashelleinman's Profile") Topic Author - [ Offline](/forum/user/4445-lashelleinman) Less More - Posts: 12 - Thank you received: 0 - - - 14 years 6 months ago [\#46651](#46651) by [lashelleinman](/forum/user/4445-lashelleinman "View lashelleinman's Profile") *[How do you hide product options not chosen](/forum/4-how-to/46651-how-do-you-hide-product-options-not-chosen#46651 "Hi, I have several products where the customer is able to customise them by adding one or more essential oils. I added dropdown lists of essential oils as options for these products. The problem I have is that when a customer adds one of these products to their basket, all options are shown, even if the customer hasn't chosen one (as shown in the attached Word doc. Is there a way to only display options that the customer has chosen? I also have the same problem with the email the customer receives when they create an order (as shown in Word doc). In addition, the email states VAT instead of tax; how do I change this? Any advice you could give would be much appreciated! Thanks, Lashelle")* was created by *[lashelleinman](/forum/user/4445-lashelleinman "View lashelleinman's Profile")* Hi, I have several products where the customer is able to customise them by adding one or more essential oils. I added dropdown lists of essential oils as options for these products. The problem I have is that when a customer adds one of these products to their basket, all options are shown, even if the customer hasn't chosen one (as shown in the attached Word doc. Is there a way to only display options that the customer has chosen? I also have the same problem with the email the customer receives when they create an order (as shown in Word doc). In addition, the email states VAT instead of tax; how do I change this? Any advice you could give would be much appreciated! Thanks, Lashelle Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ2NjUxLWhvdy1kby15b3UtaGlkZS1wcm9kdWN0LW9wdGlvbnMtbm90LWNob3Nlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 14 years 6 months ago [\#46813](#46813) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How do you hide product options not chosen](/forum/4-how-to/46651-how-do-you-hide-product-options-not-chosen#46813 "Hi, I have several products where the customer is able to customise them by adding one or more essential oils. I added dropdown lists of essential oils as options for these products. The problem I have is that when a customer adds one of these products to their basket, all options are shown, even if the customer hasn't chosen one (as shown in the attached Word doc. Is there a way to only display options that the customer has chosen? I also have the same problem with the email the customer receives when they create an order (as shown in Word doc). In addition, the email states VAT instead of tax; how do I change this? Any advice you could give would be much appreciated! Thanks, Lashelle")* You should create option products without characteristics. That way, when the option is not selected, nothing will be added to the cart. The following user(s) said Thank You: [lashelleinman](/forum/user/4445-lashelleinman "View lashelleinman's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ2NjUxLWhvdy1kby15b3UtaGlkZS1wcm9kdWN0LW9wdGlvbnMtbm90LWNob3Nlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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