[Skip to main content](#vessel-content) # paypal payment notification refused ip not valid ## - **[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")** - [![tanyatanya's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/513-tanyatanya "View tanyatanya's Profile") Topic Author - [ Offline](/forum/user/513-tanyatanya) Less More - Posts: 90 - Thank you received: 0 - - 14 years 6 months ago [\#48266](#48266) by [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") *[paypal payment notification refused ip not valid](/forum/4-how-to/48266-paypal-payment-notification-refused-ip-not-valid#48266 "hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip This notification was for the order C1Y5T58 on the website www.spaldingfasteners.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: www.spaldingfasteners.co.uk/administrato...k=edit&order_id=1558 so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas?")* was created by *[tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile")* hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at [ www.hikashop.com/index.php?option=com\_up...ment-paypal-error#ip](http://www.hikashop.com/index.php?option=com_updateme&ctrl=doc&component=HikaShop&page=payment-paypal-error#ip) This notification was for the order C1Y5T58 on the website [ www.spaldingfasteners.co.uk/](http://www.spaldingfasteners.co.uk/) You can access the order details directly by clicking on the link below after logging in your back end: [ www.spaldingfasteners.co.uk/administrato...k=edit&order\_id=1558](http://www.spaldingfasteners.co.uk/administrator/index.php?option=com_hikashop&ctrl=order&task=edit&order_id=1558) so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas? [ ![paypal.jpg](/forum/attachment/3662) ](/forum/attachment/3662 "paypal.jpg") - [ ![paypal.jpg](/forum/attachment/3662) ](/forum/attachment/3662 "paypal.jpg") [ ](/forum/attachment/3662?download=1 "paypal.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4MjY2LXBheXBhbC1wYXltZW50LW5vdGlmaWNhdGlvbi1yZWZ1c2VkLWlwLW5vdC12YWxpZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 14 years 6 months ago [\#48317](#48317) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: paypal payment notification refused ip not valid](/forum/4-how-to/48266-paypal-payment-notification-refused-ip-not-valid#48317 "hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip This notification was for the order C1Y5T58 on the website www.spaldingfasteners.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: www.spaldingfasteners.co.uk/administrato...k=edit&order_id=1558 so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas?")* It should be: 173.0.81.* and not 173.0.81.1* in your list of valid IPs. The following user(s) said Thank You: [tanyatanya](/forum/user/513-tanyatanya "View tanyatanya's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4MjY2LXBheXBhbC1wYXltZW50LW5vdGlmaWNhdGlvbi1yZWZ1c2VkLWlwLW5vdC12YWxpZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile")** - [![mirkozax's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14780-mirkozax "View mirkozax's Profile") - [ Offline](/forum/user/14780-mirkozax) Less More - Posts: 57 - Thank you received: 0 - - 12 years 10 months ago - 12 years 10 months ago [\#135504](#135504) by [mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile") Replied by *[mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile")* on topic *[paypal payment notification refused ip not valid](/forum/4-how-to/48266-paypal-payment-notification-refused-ip-not-valid#135504 "hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip This notification was for the order C1Y5T58 on the website www.spaldingfasteners.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: www.spaldingfasteners.co.uk/administrato...k=edit&order_id=1558 so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas?")* Hi, I have the same error in email: Ciao, Una Paypal notifica è stata rifiutata poiché l'IP 173.0.81.1 non è nella lista degli IP validi : 66.211.169.* 173.0.88.* 66.211.170.* 173.0.82.* refresh IP LIST don't work - [ ![h38c643a.jpg](/forum/attachment/14138) ](/forum/attachment/14138 "h38c643a.jpg") [ ](/forum/attachment/14138?download=1 "h38c643a.jpg") Last edit: 12 years 10 months ago by [mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4MjY2LXBheXBhbC1wYXltZW50LW5vdGlmaWNhdGlvbi1yZWZ1c2VkLWlwLW5vdC12YWxpZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 12 years 10 months ago [\#135535](#135535) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal payment notification refused ip not valid](/forum/4-how-to/48266-paypal-payment-notification-refused-ip-not-valid#135535 "hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip This notification was for the order C1Y5T58 on the website www.spaldingfasteners.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: www.spaldingfasteners.co.uk/administrato...k=edit&order_id=1558 so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas?")* You should leave that field empty. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4MjY2LXBheXBhbC1wYXltZW50LW5vdGlmaWNhdGlvbi1yZWZ1c2VkLWlwLW5vdC12YWxpZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile")** - [![mirkozax's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14780-mirkozax "View mirkozax's Profile") - [ Offline](/forum/user/14780-mirkozax) Less More - Posts: 57 - Thank you received: 0 - - 12 years 10 months ago [\#135554](#135554) by [mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile") Replied by *[mirkozax](/forum/user/14780-mirkozax "View mirkozax's Profile")* on topic *[paypal payment notification refused ip not valid](/forum/4-how-to/48266-paypal-payment-notification-refused-ip-not-valid#135554 "hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip This notification was for the order C1Y5T58 on the website www.spaldingfasteners.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: www.spaldingfasteners.co.uk/administrato...k=edit&order_id=1558 so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas?")* I try to leave empty thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4MjY2LXBheXBhbC1wYXltZW50LW5vdGlmaWNhdGlvbi1yZWZ1c2VkLWlwLW5vdC12YWxpZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 12 years 10 months ago [\#135588](#135588) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal payment notification refused ip not valid](/forum/4-how-to/48266-paypal-payment-notification-refused-ip-not-valid#135588 "hello, each time someone pays for an order on our website via paypal we get the following email: Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.* 64.4.241.* 66.211.170.* 216.113.191.* 173.0.81.1* Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...ment-paypal-error#ip This notification was for the order C1Y5T58 on the website www.spaldingfasteners.co.uk/ You can access the order details directly by clicking on the link below after logging in your back end: www.spaldingfasteners.co.uk/administrato...k=edit&order_id=1558 so I followed the instructions and edited the paypal payment method in the payment options. I have attached a copy of what it looks like on my end. but we still keep getting emails every time someone pays via paypal - any ideas?")* Then you should not get that error anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4MjY2LXBheXBhbC1wYXltZW50LW5vdGlmaWNhdGlvbi1yZWZ1c2VkLWlwLW5vdC12YWxpZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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