[Skip to main content](#vessel-content) # How do I set UPS shipping to ignore dimensions? ## - **[lancert](/forum/user/4397-lancert "View lancert's Profile")** - [![lancert's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4397.jpg)](/forum/user/4397-lancert "View lancert's Profile") Topic Author - [ Offline](/forum/user/4397-lancert) - CEO, Blue Sky Web Worx Less More - Posts: 21 - Thank you received: 1 - - - - [](http://www.blueskywebworx.com) - 14 years 6 months ago [\#48514](#48514) by [lancert](/forum/user/4397-lancert "View lancert's Profile") *[How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#48514 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* was created by *[lancert](/forum/user/4397-lancert "View lancert's Profile")* Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to [ www.ups.com](http://www.ups.com) and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks! --- Lance Thompson CEO, Blue Sky Web Worx Web Design, Web Marketing, Search Rankings, Graphic Design [ ](http://www.blueskywebworx.com)[ www.BlueSkyWebWorx.com](http://www.BlueSkyWebWorx.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 5 months ago [\#48561](#48561) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#48561 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* The UPS plugin requires the dimensions for the shipping price calculations to check the maximum size of packages and to sedn it to ups to get correct rates with the products are not grouped. You can try to change the lines: $data.=$this->_createPackage($data, $variant, $rate, $order, true); and: $data.=$this->_createPackage($data, $product, $rate, $order, true ); to: $data.=$this->_createPackage($data, $variant, $rate, $order, false); and: $data.=$this->_createPackage($data, $product, $rate, $order, false); in the plugins/hikashopshipping/ups.php file so that it never sends the dimensions to ups. That might help you but it might also not work if ups requires them. I don't know what world ship is ? The following user(s) said Thank You: [lancert](/forum/user/4397-lancert "View lancert's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lancert](/forum/user/4397-lancert "View lancert's Profile")** - [![lancert's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4397.jpg)](/forum/user/4397-lancert "View lancert's Profile") Topic Author - [ Offline](/forum/user/4397-lancert) - CEO, Blue Sky Web Worx Less More - Posts: 21 - Thank you received: 1 - - - - [](http://www.blueskywebworx.com) - 14 years 5 months ago [\#48574](#48574) by [lancert](/forum/user/4397-lancert "View lancert's Profile") Replied by *[lancert](/forum/user/4397-lancert "View lancert's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#48574 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Thanks again! I thought it was odd that the UPS site would calculate pricing without dimensions but when calculating shipping rates with the UPS shipping module the rates are different. I wonder what the difference is? On the site I'm working on, we sell coffee in various weights and dimensions and if I add 22 lbs of coffee in various configurations, it comes up with different prices each time, even though the dimensions in this case really wouldn't exceed max UPS dimensions. --- Lance Thompson CEO, Blue Sky Web Worx Web Design, Web Marketing, Search Rankings, Graphic Design [ ](http://www.blueskywebworx.com)[ www.BlueSkyWebWorx.com](http://www.BlueSkyWebWorx.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 14 years 5 months ago [\#48577](#48577) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#48577 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* UPS will calculate the shipping fee differently based on the dimensions too. That's why you get different prices. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Civano](/forum/user/8245-civano "View Civano's Profile")** - [![Civano's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8245-civano "View Civano's Profile") - [ Offline](/forum/user/8245-civano) Less More - Posts: 8 - Thank you received: 1 - - 14 years 2 months ago [\#61452](#61452) by [Civano](/forum/user/8245-civano "View Civano's Profile") Replied by *[Civano](/forum/user/8245-civano "View Civano's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61452 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Hello, I was happy to see this post because I am facing this problem also. I have the UPS plugin responding with a shipping cost estimate for a test product where I have filled in the dimensions. For other products where there are no dimensions, only a weight, it behaves as if the shipping option is not available and only my other option (a manual test option) is displayed. I tried the code changes you suggest (to lines 587 and 593) but my problem remains. I have talked with UPS technical support (800-247-9035) and they assure me that only the weight is required, not the box dimensions. Any help with this would be greatly appreciated. Thanks, Charles Young Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 2 months ago [\#61538](#61538) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61538 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Hello Charles Young, Can you try it with the lat version of the UPS shipping method ? The following user(s) said Thank You: [Civano](/forum/user/8245-civano "View Civano's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Civano](/forum/user/8245-civano "View Civano's Profile")** - [![Civano's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8245-civano "View Civano's Profile") - [ Offline](/forum/user/8245-civano) Less More - Posts: 8 - Thank you received: 1 - - 14 years 2 months ago [\#61616](#61616) by [Civano](/forum/user/8245-civano "View Civano's Profile") Replied by *[Civano](/forum/user/8245-civano "View Civano's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61616 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Hello Mohamed, Thank you for the timely response! I did try the new plug-in and it did solve the problem I described. Best regards, Charles The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sammsui](/forum/user/7898-sammsui "View sammsui's Profile")** - [![sammsui's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7898-sammsui "View sammsui's Profile") - [ Offline](/forum/user/7898-sammsui) Less More - Posts: 22 - Thank you received: 2 - - 14 years 2 months ago [\#61719](#61719) by [sammsui](/forum/user/7898-sammsui "View sammsui's Profile") Replied by *[sammsui](/forum/user/7898-sammsui "View sammsui's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61719 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Mohamed, I decided to try out this latest version of the plugin and I am getting a strange result. Under the delivery hour, it is displaying "X_PACKAGES". thanks, - [ ![ups.GIF](/forum/attachment/5329) ](/forum/attachment/5329 "ups.GIF") [ ](/forum/attachment/5329?download=1 "ups.GIF") The following user(s) said Thank You: [Civano](/forum/user/8245-civano "View Civano's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Civano](/forum/user/8245-civano "View Civano's Profile")** - [![Civano's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8245-civano "View Civano's Profile") - [ Offline](/forum/user/8245-civano) Less More - Posts: 8 - Thank you received: 1 - - 14 years 2 months ago [\#61746](#61746) by [Civano](/forum/user/8245-civano "View Civano's Profile") Replied by *[Civano](/forum/user/8245-civano "View Civano's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61746 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* thanks, Sammsui for mentioning this. I see the same "X_Packages" I was wondering if it was because I enable "grouping" of items for shipping - Charles Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sammsui](/forum/user/7898-sammsui "View sammsui's Profile")** - [![sammsui's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7898-sammsui "View sammsui's Profile") - [ Offline](/forum/user/7898-sammsui) Less More - Posts: 22 - Thank you received: 2 - - 14 years 2 months ago [\#61750](#61750) by [sammsui](/forum/user/7898-sammsui "View sammsui's Profile") Replied by *[sammsui](/forum/user/7898-sammsui "View sammsui's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61750 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Yeah, I noticed that it goes away if you set "group packages" to "no", but I need this feature or shipping prices would be really high. Sam Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 2 months ago [\#61757](#61757) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61757 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Hello, It's the translation word which enable your group package function to say how many package will be sent, so you'll just have to add this translation word in your english translation file : Code: X_PACKAGES = "%s package(s)" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Civano](/forum/user/8245-civano "View Civano's Profile")** - [![Civano's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8245-civano "View Civano's Profile") - [ Offline](/forum/user/8245-civano) Less More - Posts: 8 - Thank you received: 1 - - 14 years 2 months ago [\#61772](#61772) by [Civano](/forum/user/8245-civano "View Civano's Profile") Replied by *[Civano](/forum/user/8245-civano "View Civano's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61772 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Hi Mohamed, I'm not sure how to make this change (re. "X_Packages"), or if this is what we really want. Since there is no way to know at the time of purchase the number of boxes that will make up the order, I think it would be better to delete this line if groups are selected. Is this possible? Thanks for your continued diligent support! - Charles Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 2 months ago - 14 years 2 months ago [\#61782](#61782) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#61782 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* Then you'll just have to add this line instead of the last one : Code: X_PACKAGES = " " You can make this change through "*Hikashop->System->Configuration->Language->'English (United Kingdom)'*" Hope this will help you. Last edit: 14 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). The following user(s) said Thank You: [Winterthorn](/forum/user/8233-winterthorn "View Winterthorn's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Winterthorn](/forum/user/8233-winterthorn "View Winterthorn's Profile")** - [![Winterthorn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8233-winterthorn "View Winterthorn's Profile") - [ Offline](/forum/user/8233-winterthorn) Less More - Posts: 20 - Thank you received: 0 - - 14 years 1 month ago - 14 years 1 month ago [\#62707](#62707) by [Winterthorn](/forum/user/8233-winterthorn "View Winterthorn's Profile") Replied by *[Winterthorn](/forum/user/8233-winterthorn "View Winterthorn's Profile")* on topic *[Re: How do I set UPS shipping to ignore dimensions?](/forum/4-how-to/48514-how-do-i-set-ups-shipping-to-ignore-dimensions#62707 "Is it possible to have the UPS shipping option ignore the dimensions of a product? When I add items to the cart and have UPS calculate it onsite I get one price, but when I go to www.ups.com and calculate a price, they don't ask for dimensions and price is usually a lot lower. Does UPS require the dimensions to calculate the shipping price. I have a client who has a drop ship company that handles their fulfillment. They are saying that the prices are wrong on the website and they only have to enter the shipping weight and not dimensions in order to get a price. The drop ship supplier asked if we were using World Ship? Is that a type of account you can sign up for on UPS? Thoughts? Thanks!")* how do you do this in the fed ex module as i do not see that option i have looked and it is not there but i still get the same text thanks in advanced. X_PACKAGES is under each of my price quotes. actually once i loaded the latest language file this went away thanks again.. Last edit: 14 years 1 month ago by [Winterthorn](/forum/user/8233-winterthorn "View Winterthorn's Profile"). Reason: solved the issue... sorry for being alarmist. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ4NTE0LWhvdy1kby1pLXNldC11cHMtc2hpcHBpbmctdG8taWdub3JlLWRpbWVuc2lvbnM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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