[Skip to main content](#vessel-content)

#   IPs not valid

##

- **[jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile")**
- [![jcwerb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4458.jpg)](/forum/user/4458-jcwerb "View jcwerb's Profile") Topic Author
- [ Offline](/forum/user/4458-jcwerb)

Less More

- Posts: 33
- Thank you received: 0
-
-

14 years 5 months ago [\#49234](#49234) by [jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile")  *[IPs not valid](/forum/4-how-to/49234-ips-not-valid#49234 "Hi :-)  When someone places an order, the PayPal payment notification comes through okay and in the Hikashop component the order is marked as confirmed. However, we get an email saying the following:  Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.&#42; 66.211.170.&#42; 173.0.82.&#42;  In the PayPal plugin can I just remove the IP addressses and click save to avoid these emails in future? Would everything still work the same if I did that?  Many thanks for your help, Johanna")* was created by *[jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile")*

Hi ![:-)](/media/kunena/emoticons/9.png ":-)")

When someone places an order, the PayPal payment notification comes through okay and in the Hikashop component the order is marked as confirmed. However, we get an email saying the following:

Hello,
A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs :
66.211.169.*
66.211.170.*
173.0.82.*

In the PayPal plugin can I just remove the IP addressses and click save to avoid these emails in future? Would everything still work the same if I did that?

Many thanks for your help,
Johanna

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5MjM0LWlwcy1ub3QtdmFsaWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86292
- Thank you received: 14271
-
-

14 years 5 months ago [\#49291](#49291) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: IPs not valid](/forum/4-how-to/49234-ips-not-valid#49291 "Hi :-)  When someone places an order, the PayPal payment notification comes through okay and in the Hikashop component the order is marked as confirmed. However, we get an email saying the following:  Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.&#42; 66.211.170.&#42; 173.0.82.&#42;  In the PayPal plugin can I just remove the IP addressses and click save to avoid these emails in future? Would everything still work the same if I did that?  Many thanks for your help, Johanna")*

Yes. You can do that. And yes, it will work the same.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5MjM0LWlwcy1ub3QtdmFsaWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile")**
- [![jcwerb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4458.jpg)](/forum/user/4458-jcwerb "View jcwerb's Profile") Topic Author
- [ Offline](/forum/user/4458-jcwerb)

Less More

- Posts: 33
- Thank you received: 0
-
-

14 years 5 months ago [\#49570](#49570) by [jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile")  Replied by *[jcwerb](/forum/user/4458-jcwerb "View jcwerb's Profile")* on topic *[Re: IPs not valid](/forum/4-how-to/49234-ips-not-valid#49570 "Hi :-)  When someone places an order, the PayPal payment notification comes through okay and in the Hikashop component the order is marked as confirmed. However, we get an email saying the following:  Hello, A Paypal notification was refused because the IP 173.0.81.1 is not in the list of valid IPs : 66.211.169.&#42; 66.211.170.&#42; 173.0.82.&#42;  In the PayPal plugin can I just remove the IP addressses and click save to avoid these emails in future? Would everything still work the same if I did that?  Many thanks for your help, Johanna")*

Thank you for your help, Nicolas!

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5MjM0LWlwcy1ub3QtdmFsaWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.171 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
