[Skip to main content](#vessel-content) # Akeeba subscription plugin ## - **[webiedesign](/forum/user/7385-webiedesign "View webiedesign's Profile")** - [![webiedesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7385-webiedesign "View webiedesign's Profile") Topic Author - [ Offline](/forum/user/7385-webiedesign) Less More - Posts: 11 - Thank you received: 0 - - 14 years 6 months ago [\#49622](#49622) by [webiedesign](/forum/user/7385-webiedesign "View webiedesign's Profile") *[Akeeba subscription plugin](/forum/4-how-to/49622-akeeba-subscription-plugin#49622 "I am trying to use this plugin (thank you for it) www.hikashop.com/en/support/documentatio...a-subscriptions.html I am able to test a complete purchase but the purchase does not create a subscription. In Akeeba Subscription do I have the price be $0 so the amount is all done in Hikashop ? I have tried this of course, but the subscription is still not active. Any ideas are welcomed. (Joomla 1.5)")* was created by *[webiedesign](/forum/user/7385-webiedesign "View webiedesign's Profile")* I am trying to use this plugin (thank you for it) [ www.hikashop.com/en/support/documentatio...a-subscriptions.html](http://www.hikashop.com/en/support/documentation/integrated-documentation/109-akeeba-subscriptions.html) I am able to test a complete purchase but the purchase does not create a subscription. In Akeeba Subscription do I have the price be $0 so the amount is all done in Hikashop ? I have tried this of course, but the subscription is still not active. Any ideas are welcomed. (Joomla 1.5) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5NjIyLWFrZWViYS1zdWJzY3JpcHRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 14 years 6 months ago [\#49643](#49643) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Akeeba subscription plugin](/forum/4-how-to/49622-akeeba-subscription-plugin#49643 "I am trying to use this plugin (thank you for it) www.hikashop.com/en/support/documentatio...a-subscriptions.html I am able to test a complete purchase but the purchase does not create a subscription. In Akeeba Subscription do I have the price be $0 so the amount is all done in Hikashop ? I have tried this of course, but the subscription is still not active. Any ideas are welcomed. (Joomla 1.5)")* Can you confirm that the order status is "confirmed". If the order status is "created" it means that there was no payment notification for the order so it's normal that the subscription has not yet been created. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5NjIyLWFrZWViYS1zdWJzY3JpcHRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[webiedesign](/forum/user/7385-webiedesign "View webiedesign's Profile")** - [![webiedesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7385-webiedesign "View webiedesign's Profile") Topic Author - [ Offline](/forum/user/7385-webiedesign) Less More - Posts: 11 - Thank you received: 0 - - 14 years 6 months ago [\#49716](#49716) by [webiedesign](/forum/user/7385-webiedesign "View webiedesign's Profile") Replied by *[webiedesign](/forum/user/7385-webiedesign "View webiedesign's Profile")* on topic *[Re: Akeeba subscription plugin](/forum/4-how-to/49622-akeeba-subscription-plugin#49716 "I am trying to use this plugin (thank you for it) www.hikashop.com/en/support/documentatio...a-subscriptions.html I am able to test a complete purchase but the purchase does not create a subscription. In Akeeba Subscription do I have the price be $0 so the amount is all done in Hikashop ? I have tried this of course, but the subscription is still not active. Any ideas are welcomed. (Joomla 1.5)")* Yes the order is Confirmed. Please let me know if you would like me to send login details. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5NjIyLWFrZWViYS1zdWJzY3JpcHRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Online](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 14 years 6 months ago [\#49829](#49829) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Akeeba subscription plugin](/forum/4-how-to/49622-akeeba-subscription-plugin#49829 "I am trying to use this plugin (thank you for it) www.hikashop.com/en/support/documentatio...a-subscriptions.html I am able to test a complete purchase but the purchase does not create a subscription. In Akeeba Subscription do I have the price be $0 so the amount is all done in Hikashop ? I have tried this of course, but the subscription is still not active. Any ideas are welcomed. (Joomla 1.5)")* We could check your settings yes. You can send your login details via our contact form. Also please include the link to this thread. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzQ5NjIyLWFrZWViYS1zdWJzY3JpcHRpb24tcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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