[Skip to main content](#vessel-content) # product code of characteristics ## - **[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")** - [![papaleksi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7905-papaleksi "View papaleksi's Profile") Topic Author - [ Offline](/forum/user/7905-papaleksi) Less More - Posts: 25 - Thank you received: 0 - - 14 years 3 months ago [\#56498](#56498) by [papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile") *[product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56498 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* was created by *[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")* Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 3 months ago [\#56509](#56509) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56509 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* Hello, If you want to hide the characteristic code, you'll maybe have to use the options *Append characteristics value to product name* and *Display the characteristics name*. Hope this will help you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")** - [![papaleksi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7905-papaleksi "View papaleksi's Profile") Topic Author - [ Offline](/forum/user/7905-papaleksi) Less More - Posts: 25 - Thank you received: 0 - - 14 years 3 months ago [\#56510](#56510) by [papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile") Replied by *[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56510 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* i did it but the product code after characteristics selected appears again (and it is not the right code) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 3 months ago [\#56554](#56554) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56554 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* If you don't want the product code to appear, you should turn off the "show product code" option in the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")** - [![papaleksi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7905-papaleksi "View papaleksi's Profile") Topic Author - [ Offline](/forum/user/7905-papaleksi) Less More - Posts: 25 - Thank you received: 0 - - 14 years 3 months ago [\#56638](#56638) by [papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile") Replied by *[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56638 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* Hello Nicolas. I have the characteristic "size" with options s,m,l,xl and my product code is 2000 my characteristics codes are 2000_1 2000_2 2000_3 2000_4 BUT MY PROBLEM IS THAT WHEN SOMEONE SELECT FOR EXAMPLE XL WITH PRODUCT CODE 2000_4 IT APPEARS 2000_1 WHATEVER YOU SELECT IT APPEARS ALWAYS 2000_1? WHAT IS HAPPENING? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 3 months ago [\#56700](#56700) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56700 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* Please use lower case in your messages. We won't understand better nor answer faster with upper case text and it is against the netiquette: [ en.wikipedia.org/wiki/Netiquette#Netiquette](http://en.wikipedia.org/wiki/Netiquette#Netiquette) Ok, I see what you mean. The can be caused by either a javascript error on your pages, or an HTML customization of the product page which was not done correctly. If you can give a link to that page we could have a look at that and tell you more precisely what it is and what can be done. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")** - [![papaleksi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7905-papaleksi "View papaleksi's Profile") Topic Author - [ Offline](/forum/user/7905-papaleksi) Less More - Posts: 25 - Thank you received: 0 - - 14 years 3 months ago [\#56713](#56713) by [papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile") Replied by *[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56713 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* I am sorry for uppercase i was trying to specify the most important place in my message. there is no link because i am working it with local host because is under construction. Is there something to check, to find what is the problem? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 3 months ago [\#56718](#56718) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56718 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* You can look at the javascript error console of your browser while selecting the characteristics. If it's a javascript error, you will have an error appear there. If it's a HTML error, it would mean that there is a high chance that you changed the product view files and broke some of the HTML code. Renaming the templates/YOUR_TEMPLATE/html/com_hikashop folder to something will disable all the view overrides so that you'll be able to see if it comes from that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")** - [![papaleksi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7905-papaleksi "View papaleksi's Profile") Topic Author - [ Offline](/forum/user/7905-papaleksi) Less More - Posts: 25 - Thank you received: 0 - - 14 years 3 months ago - 14 years 3 months ago [\#56732](#56732) by [papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile") Replied by *[papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56732 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* when i select java console it does not doing anything. When i select error console does not have any errors. About the html code i did not change anything -what do you suggest to do? -is there a way to hide the characteristic product code? i want to have the characteristic option but i do not want to display the product code (for example 2000_1) Last edit: 14 years 3 months ago by [papaleksi](/forum/user/7905-papaleksi "View papaleksi's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 14 years 3 months ago [\#56761](#56761) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: product code of characteristics](/forum/4-how-to/56498-product-code-of-characteristics#56761 "Hi again! I need your hep please! I have 7 characteristics on my product but 1. whatever i choose appears ALWAYS the code of the first characteristic Why does it happen? 2. Is there a way to fix it? 3. How can i hide the characteristic code if i do not need it?")* I already told you that if you don't want the product code to appear, you should turn off the "show product code" option in the configuration. There is no other way. I suggest that you put your website on a test server online so that we can look at that as we are trying to figure out a solution without knowing how the 2000_1 text is displayed on your page. It would save both of us our time. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NDk4LXByb2R1Y3QtY29kZS1vZi1jaGFyYWN0ZXJpc3RpY3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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