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#   UPS Shipping Plugin

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14 years 3 months ago [\#56578](#56578) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  *[UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56578 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")* was created by *[kessler](/forum/user/7816-kessler "View kessler's Profile")*

I am trying to get the UPS Shipping Plugin to work. I have looked up several "how to" articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I don't know which one to download and what do I do with it once I download it? Any help will be appreciated. Thank-you.

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14 years 3 months ago -  14 years 3 months ago [\#56580](#56580) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56580 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Hello,

Here is the last version of the UPS plugin and the [ UPS documentation](http://www.hikashop.com/en/support/documentation/95-hikashop-shipping-ups-form.html).

Last edit: 14 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

The following user(s) said Thank You: [kessler](/forum/user/7816-kessler "View kessler's Profile")

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14 years 3 months ago [\#56585](#56585) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56585 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

I have both of these. I followed the directions but I am not clear on what to do. Please someone walk me through with screen shots would be great. Thank-you.

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14 years 3 months ago -  14 years 3 months ago [\#56599](#56599) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[UPS Plugin not showing on front end](/forum/4-how-to/56578-ups-shipping-plugin#56599 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

The UPS shipping plugin is not showing up on the front end. I checked exclude dimensions but it still is not showing up. Could someone please help. Thank-you.

Okay, so I've continued reading forums and everyone said you have to have weight measurements. So I added weight measurements and I get this when I go to checkout. I excluded the username and password. Without the weights, UPS does not show up in the checkout.

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Last edit: 14 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Reason: confidential information

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14 years 3 months ago [\#56639](#56639) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56639 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Hi kessler,

Sorry I didn't gave you the good version can you test it with this version ?

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14 years 3 months ago [\#56668](#56668) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56668 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Thank-you so much. It works like a charm. You have no idea how many hours I've put into this.

One question though. I have a product that has a weight of .05 lbs. When a customer purchases 2 of these, the price of shipping goes up. Really, the price should stay the same considering the box only goes up .05 of a lb. For example, the .05 lbs product has a shipping cost for 1 of 9.43. For 2 it has a shipping cost of 10.77 How do I fix this?

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14 years 3 months ago -  14 years 3 months ago [\#56673](#56673) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56673 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Everything is working fine for me, can you :

- Give me the dimmension of your product ?
- Try it with the "Group packages" set to **YES**

Last edit: 14 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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14 years 3 months ago [\#56677](#56677) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56677 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Group packages are set to yes. I have it set to exclude dimensions because if not, the ups plugin does not show up. My dimensions for the products are length .965 width .965 height .406

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14 years 3 months ago [\#56678](#56678) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56678 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Can you also give me the unit please ![:)](/media/kunena/emoticons/8.png ":)") ? and set the "Exclude dimensions" option to **NO**

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14 years 3 months ago [\#56681](#56681) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56681 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

lbs when i set the exclude dimensions to no, ups does not show up on the front end.

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14 years 3 months ago -  14 years 3 months ago [\#56685](#56685) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56685 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

I was talking about the **volume**'s unit ![;)](/media/kunena/emoticons/11.png ";)") , the fact that the UPS isn't displaid in your checkout must be coming from a product with a **too big volume**, you have to know that your Packages can't exceed the maximum length constraint of **108 inches**.

Last edit: 14 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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14 years 3 months ago [\#56686](#56686) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56686 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Okay go to the website usdi.biz. In the search bar, search for 3875, that is the product I am playing with. The dimensions are set, the weight is set. The product is less than an inch all around and weighs .05 lbs. Choose quantity 1, and quantity 2. The price jumps when the box only weighs .10 of a lbs.

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14 years 3 months ago [\#56691](#56691) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56691 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

It's because the **minimum weight** that we can send to UPS is **1 LB**, so your minimum package's weight will be **1 LB**.
Can you please give me a screenshot of :

- Your product page
- Your UPS shipping page

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14 years 3 months ago [\#56694](#56694) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56694 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

I understand that, so with 2 products, the weight of the package should be 1.05 lbs

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14 years 3 months ago -  14 years 3 months ago [\#56695](#56695) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56695 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

[ ![UPSShipping.PNG](/forum/attachment/4649) ](/forum/attachment/4649 "UPSShipping.PNG")

- [ ![UPSShipping.PNG](/forum/attachment/4649) ](/forum/attachment/4649 "UPSShipping.PNG") [ ](/forum/attachment/4649?download=1 "UPSShipping.PNG")

Last edit: 14 years 3 months ago by [kessler](/forum/user/7816-kessler "View kessler's Profile").

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14 years 3 months ago [\#56696](#56696) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56696 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

[ ![Productpage.PNG](/forum/attachment/4650) ](/forum/attachment/4650 "Productpage.PNG")

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14 years 3 months ago [\#56697](#56697) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56697 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

I understand that, so with 2 products, the weight of the package should be 1.05 lbs

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14 years 3 months ago [\#56698](#56698) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56698 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

I understand that, so with 2 products, the weight of the package should be 1.05 lbs

[attachment:2]print screen2.bmp[/attachment]

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14 years 3 months ago [\#56884](#56884) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56884 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

Hi,

The data that will be sent to UPS will be :

- For 1 product
**Weight** : 1 LB
**Length** : 0.965
**Width** : 0.406
**Height** : 0.965

- For 2 products
**Weight** : 1 LB
**Length** : 0.965
**Width** : *0.812*
**Height** : 0.965

Everything seem to be alright for me.

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14 years 3 months ago [\#56891](#56891) by [kessler](/forum/user/7816-kessler "View kessler's Profile")  Replied by *[kessler](/forum/user/7816-kessler "View kessler's Profile")* on topic *[Re: UPS Shipping Plugin](/forum/4-how-to/56578-ups-shipping-plugin#56891 "I am trying to get the UPS Shipping Plugin to work. I have looked up several &quot;how to&quot; articles. I need a step by step process on this. I think I am messing up with the UPS access key and API. I...")*

But it is not okay for my site. For this product, the price for shipping 1 item is 9.43 but for 2 items is 10.77. Is there any other areas I should look into changing to fix this problem?

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