[Skip to main content](#vessel-content) # Strange Error on Checkout ## - **[lancert](/forum/user/4397-lancert "View lancert's Profile")** - [![lancert's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4397.jpg)](/forum/user/4397-lancert "View lancert's Profile") Topic Author - [ Offline](/forum/user/4397-lancert) - CEO, Blue Sky Web Worx Less More - Posts: 21 - Thank you received: 1 - - - - [](http://www.blueskywebworx.com) - 14 years 4 months ago [\#56582](#56582) by [lancert](/forum/user/4397-lancert "View lancert's Profile") *[Strange Error on Checkout](/forum/4-how-to/56582-strange-error-on-checkout#56582 "I have a client who has a customer who gets the following error when they try to checkout: It lets me log in fine, I go all the way through putting my card number in, click "next", then it always gives me this message: Message * There was an error while processing your transaction: 25 An error occurred during processing. Please try again. We're using UPS as the shipper and Authorize.net as the cc processor. Other orders go through fine. Any ideas on how I can solve this? thanks!")* was created by *[lancert](/forum/user/4397-lancert "View lancert's Profile")* I have a client who has a customer who gets the following error when they try to checkout: It lets me log in fine, I go all the way through putting my card number in, click "next", then it always gives me this message: Message * There was an error while processing your transaction: 25 An error occurred during processing. Please try again. We're using UPS as the shipper and Authorize.net as the cc processor. Other orders go through fine. Any ideas on how I can solve this? thanks! --- Lance Thompson CEO, Blue Sky Web Worx Web Design, Web Marketing, Search Rankings, Graphic Design [ ](http://www.blueskywebworx.com)[ www.BlueSkyWebWorx.com](http://www.BlueSkyWebWorx.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NTgyLXN0cmFuZ2UtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14295 - - 14 years 4 months ago [\#56606](#56606) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Strange Error on Checkout](/forum/4-how-to/56582-strange-error-on-checkout#56606 "I have a client who has a customer who gets the following error when they try to checkout: It lets me log in fine, I go all the way through putting my card number in, click "next", then it always gives me this message: Message * There was an error while processing your transaction: 25 An error occurred during processing. Please try again. We're using UPS as the shipper and Authorize.net as the cc processor. Other orders go through fine. Any ideas on how I can solve this? thanks!")* Looking here [ community.developer.authorize.net/t5/Int...-TRY-AGAIN/td-p/3178](http://community.developer.authorize.net/t5/Integration-and-Testing/AN-ERROR-OCCURRED-DURING-PROCESSING-PLEASE-TRY-AGAIN/td-p/3178) they recommend to contact auhtorize.net support for assistance on the matter. Looking here [ community.developer.authorize.net/t5/Int...-try-again/td-p/4639](http://community.developer.authorize.net/t5/Integration-and-Testing/TESTMODE-An-error-occurred-during-processing-Please-try-again/td-p/4639) it is possible that the authorize.net server was temporarily down. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzU2NTgyLXN0cmFuZ2UtZXJyb3Itb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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