[Skip to main content](#vessel-content) # Redirect when cart is cleared ## - **[serenajo](/forum/user/696-serenajo "View serenajo's Profile")** - [![serenajo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/696-serenajo "View serenajo's Profile") Topic Author - [ Offline](/forum/user/696-serenajo) Less More - Posts: 13 - Thank you received: 0 - - 15 years 8 months ago [\#6275](#6275) by [serenajo](/forum/user/696-serenajo "View serenajo's Profile") *[Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6275 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* was created by *[serenajo](/forum/user/696-serenajo "View serenajo's Profile")* When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 8 months ago [\#6276](#6276) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6276 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* Do you have some cache activated in joomla ? If the cache is activated on the cart module, or for HikaShop, you might get such strange behaviours. I would recommend to deactivate any cache related thing (cache plugin, cache option in the joomla config, template cache, web server cache ) and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[serenajo](/forum/user/696-serenajo "View serenajo's Profile")** - [![serenajo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/696-serenajo "View serenajo's Profile") Topic Author - [ Offline](/forum/user/696-serenajo) Less More - Posts: 13 - Thank you received: 0 - - 15 years 8 months ago [\#6277](#6277) by [serenajo](/forum/user/696-serenajo "View serenajo's Profile") Replied by *[serenajo](/forum/user/696-serenajo "View serenajo's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6277 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* How would I know if I did? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 8 months ago [\#6279](#6279) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6279 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* You can read on cache options there: [ docs.joomla.org/Cache](http://docs.joomla.org/Cache) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[serenajo](/forum/user/696-serenajo "View serenajo's Profile")** - [![serenajo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/696-serenajo "View serenajo's Profile") Topic Author - [ Offline](/forum/user/696-serenajo) Less More - Posts: 13 - Thank you received: 0 - - 15 years 8 months ago [\#6282](#6282) by [serenajo](/forum/user/696-serenajo "View serenajo's Profile") Replied by *[serenajo](/forum/user/696-serenajo "View serenajo's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6282 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* I checked the global config cache, the plugin manager cache and both were disabled. I don't know where else to look. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 8 months ago [\#6283](#6283) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6283 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* Then, could you provide a link to your shop so that we can try it for ourselves ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[serenajo](/forum/user/696-serenajo "View serenajo's Profile")** - [![serenajo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/696-serenajo "View serenajo's Profile") Topic Author - [ Offline](/forum/user/696-serenajo) Less More - Posts: 13 - Thank you received: 0 - - 15 years 8 months ago [\#6285](#6285) by [serenajo](/forum/user/696-serenajo "View serenajo's Profile") Replied by *[serenajo](/forum/user/696-serenajo "View serenajo's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6285 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* [ www.urbansitedesigns.com](http://www.urbansitedesigns.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 8 months ago [\#6298](#6298) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6298 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* Could you download the latest version on our website and install over your current version ? We just uploaded a new version which should fix that problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[serenajo](/forum/user/696-serenajo "View serenajo's Profile")** - [![serenajo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/696-serenajo "View serenajo's Profile") Topic Author - [ Offline](/forum/user/696-serenajo) Less More - Posts: 13 - Thank you received: 0 - - 15 years 8 months ago [\#6300](#6300) by [serenajo](/forum/user/696-serenajo "View serenajo's Profile") Replied by *[serenajo](/forum/user/696-serenajo "View serenajo's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6300 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* What should I backup first? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 8 months ago [\#6301](#6301) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Redirect when cart is cleared](/forum/4-how-to/6275-redirect-when-cart-is-cleared#6301 "When I am at the checkout page and I clear the cart, it loops and the item remains in the cart. I would like the cart to be emptied and then redirect the user to my home page. Can you please help?")* Your website, just in case. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzYyNzUtcmVkaXJlY3Qtd2hlbi1jYXJ0LWlzLWNsZWFyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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