[Skip to main content](#vessel-content) # Little help with Orders Automatic Cancel Plugin ## - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 14 years 1 month ago [\#64103](#64103) by [mett](/forum/user/1080-mett "View mett's Profile") *[Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64103 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* was created by *[mett](/forum/user/1080-mett "View mett's Profile")* Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: > Orders checked > Rates successfully updated > Waitlist notifies checked > > HikaShop Triggered at 06 Septembrie 2012 10:45 > > Orders checked > > Rates successfully updated > > Waitlist notifies checked But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 14 years 1 month ago [\#64225](#64225) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64225 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* Hi, Can you do a screenshot of the plugin's options ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 14 years 1 month ago [\#64272](#64272) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64272 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* This options? [ ![Clipboard01_2012-09-07.jpg](/forum/attachment/5615) ](/forum/attachment/5615 "...2012-09-07.jpg") - [ ![Clipboard01_2012-09-07.jpg](/forum/attachment/5615) ](/forum/attachment/5615 "...2012-09-07.jpg") [ ](/forum/attachment/5615?download=1 "...2012-09-07.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 14 years 1 month ago [\#64397](#64397) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64397 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* The value 2678400 equals to 310 days not 31. You should remove a 0. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 14 years 1 month ago [\#64439](#64439) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64439 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* ups, thank you, i removed a 0 but still can't change the status from "Pending" orders to "Refused" (the "Cancelled order statuses" is set to "Refused") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 14 years 1 month ago [\#64459](#64459) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64459 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* The plugin will "cancel" the orders with the status "created". It won't change the orders with another status. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 14 years 1 month ago [\#64656](#64656) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64656 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* Nicolas, can you confirm me that this code it's ok? I added this code to line 46 in order_auto_cancel.php but i need to be sure before ruin something ![:)](/media/kunena/emoticons/3.png ":)") if ($order->order_status == 'Pending') { $update->order_status = 'Refused'; } else { $update->order_status = $status; } Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14276 - - 14 years 1 month ago [\#64766](#64766) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64766 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* You should check the status names in the table hikashop_order of the database. There is normally no uppercase to them. so it should rather be: if ($order->order_status == 'pending') { $update->order_status = 'refused'; } else { $update->order_status = $status; } Also, the statuses pending and refused do not exist by default in HikaShop. The default statuses are: created confirmed cancelled refunded shipped Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 14 years 1 month ago [\#64858](#64858) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: Little help with Orders Automatic Cancel Plugin](/forum/4-how-to/64103-little-help-with-orders-automatic-cancel-plugin#64858 "Hello, I setup this plugin to run at 31 days. Cron work fine (i use cron from our server) and i get this message when i open the link in browser: But i can't "close" the orders older than 31 days. Should i have to do anyting else? Thank you")* thank you, nicolas, solved ps: 31 days mean 2.678.400 seconds and not 267.840 seconds: 60sec*60min*24hour*31days Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY0MTAzLWxpdHRsZS1oZWxwLXdpdGgtb3JkZXJzLWF1dG9tYXRpYy1jYW5jZWwtcGx1Z2luP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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