[Skip to main content](#vessel-content) # Unregistered - skipping payment page ## - **[mrazy](/forum/user/9753-mrazy "View mrazy's Profile")** - [![mrazy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9753-mrazy "View mrazy's Profile") Topic Author - [ Offline](/forum/user/9753-mrazy) Less More - Posts: 5 - Thank you received: 3 - - 14 years 1 month ago [\#68126](#68126) by [mrazy](/forum/user/9753-mrazy "View mrazy's Profile") *[Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#68126 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* was created by *[mrazy](/forum/user/9753-mrazy "View mrazy's Profile")* Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: [ buymorebling.com/](http://buymorebling.com/) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrazy](/forum/user/9753-mrazy "View mrazy's Profile")** - [![mrazy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9753-mrazy "View mrazy's Profile") Topic Author - [ Offline](/forum/user/9753-mrazy) Less More - Posts: 5 - Thank you received: 3 - - 14 years 1 month ago [\#68191](#68191) by [mrazy](/forum/user/9753-mrazy "View mrazy's Profile") Replied by *[mrazy](/forum/user/9753-mrazy "View mrazy's Profile")* on topic *[Re: Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#68191 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* To clarify: new users will add an item to the cart, go to checkout, begin registration, click *Register*, then *Next*, then they get the thank you screen - no payment is being requested. My stuff is cheap, but it's not free! ![;)](/media/kunena/emoticons/24.png ";)") If customers log in first, before checking out, the process takes them to PayPal for payment. Anyone have any idea on how to fix this? TIA! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mrazy](/forum/user/9753-mrazy "View mrazy's Profile")** - [![mrazy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9753-mrazy "View mrazy's Profile") Topic Author - [ Offline](/forum/user/9753-mrazy) Less More - Posts: 5 - Thank you received: 3 - - 14 years 1 month ago [\#68305](#68305) by [mrazy](/forum/user/9753-mrazy "View mrazy's Profile") Replied by *[mrazy](/forum/user/9753-mrazy "View mrazy's Profile")* on topic *[Re: Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#68305 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* Partially Solved! I never figured out how to fix the problem, but I did learn how to skip registration, and go directly to PayPal by removing the login and shipping bits from the workflow. This works great for me. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mozgras](/forum/user/6398-mozgras "View mozgras's Profile")** - [![mozgras's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6398-mozgras "View mozgras's Profile") - [ Offline](/forum/user/6398-mozgras) Less More - Posts: 13 - Thank you received: 1 - - 13 years 9 months ago - 13 years 9 months ago [\#88335](#88335) by [mozgras](/forum/user/6398-mozgras "View mozgras's Profile") Replied by *[mozgras](/forum/user/6398-mozgras "View mozgras's Profile")* on topic *[Re: Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#88335 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* I have the same problem after upgrading to the latest version. Registered users are directed to 2CO fine, but non-registered users and not directed to 2CO and get this message: "Thank you for your purchase." I added the payment option to the workflow as a solution Last edit: 13 years 9 months ago by [mozgras](/forum/user/6398-mozgras "View mozgras's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 13 years 9 months ago [\#88474](#88474) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#88474 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* Without the "payment" view in the checkout workflow, it's normal that your users are not directed to the payment platform. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")** - [![shifty_'s Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3676-shifty "View shifty_'s Profile") - [ Offline](/forum/user/3676-shifty) Less More - Posts: 35 - Thank you received: 1 - - 12 years 2 months ago [\#168770](#168770) by [shifty\_](/forum/user/3676-shifty "View shifty_'s Profile") Replied by *[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")* on topic *[Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#168770 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* I am having the same issue as the OP. When I have the checkout workflow set up the way I would like it: Step 1: Cart + Login Step 2: Cart + Payment Then if a user logs in they access the payment page fine - but if it's a new user registration then it skips the payment page and goes straight to the Thank you for your order page as mentioned above. But If I alter the checkout workflow and (for example) spread it out across 3 steps instead of 2. Then the final page includes every possible selection even though it is not enabled PLUS it changes the currency to Euro even though that currency is disabled. So for example Step 3 has just Cart and Payment in the workflow - but it displays the following: - Checkout Progress bar (even though it is disabled) - Billing Address (even though it is not in the workflow) - Payment - Coupon Code Input (even though it is not in the workflow) - Cart - And the currency is in Euro (even though AUD is default and Euro is Un-published) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 2 months ago [\#168772](#168772) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#168772 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* Hi, Thanks to give us your HikaShop version number, and a screenshot of your checkout workflow configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")** - [![shifty_'s Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3676-shifty "View shifty_'s Profile") - [ Offline](/forum/user/3676-shifty) Less More - Posts: 35 - Thank you received: 1 - - 12 years 2 months ago [\#168881](#168881) by [shifty\_](/forum/user/3676-shifty "View shifty_'s Profile") Replied by *[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")* on topic *[Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#168881 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* Hi Xavier, It's v2.2.0 and the workflow is attached. - [ ![workflow.png](/forum/attachment/19209) ](/forum/attachment/19209 "workflow.png") [ ](/forum/attachment/19209?download=1 "workflow.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 2 months ago [\#168941](#168941) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Unregistered - skipping payment page](/forum/4-how-to/68126-unregistered-skipping-payment-page#168941 "Love Hikashop - thanks for all the hard work! I'm experiencing a problem with my checkout. I'm smart enough to realize it's probably something I've tinkered with, and now doesn't work, but I can't find the answer. Upon checkout, guests are asked to login or register. If they register, then hit NEXT, the site skips the "taking you to PayPal" screen, and goes immediately to "Thank you for your purchase." However, if they login first, then check out, the process is correct. Any advice? my site: buymorebling.com/")* Hi, Thanks to update your HikaShop versionn the latest one is 2.3.2 and this bug has been corrected. ![;)](/media/kunena/emoticons/24.png ";)") Don't forget to make backup before updating. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzY4MTI2LXVucmVnaXN0ZXJlZC1za2lwcGluZy1wYXltZW50LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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