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#   Watermark - why doesn't it work?

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14 years 3 weeks ago -  14 years 3 weeks ago [\#69649](#69649) by [Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")  *[Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69649 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")* was created by *[Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")*

Hi folks,
a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. ![:(](/media/kunena/emoticons/22.png ":(") We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png.
Thanks in advance! ![:)](/media/kunena/emoticons/3.png ":)")

Last edit: 14 years 3 weeks ago by [Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile").

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14 years 3 weeks ago [\#69652](#69652) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69652 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Hi,

Are you using the [ Badge](http://www.hikashop.com/en/support/documentation/integrated-documentation/130-hikashop-badge-listing.html) feature ?

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- **[Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")**
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14 years 3 weeks ago [\#69655](#69655) by [Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")  Replied by *[Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69655 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

No, no badges.

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14 years 3 weeks ago [\#69666](#69666) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69666 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Then try it, it should help you to do what you want to.

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14 years 3 weeks ago [\#69704](#69704) by [Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")  Replied by *[Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69704 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Thanks for replying, but unfortunately this doesn't help at all. We need watermarks and not bagdes. Strange thing is, we don't have a preview picture of the watermark. Something is wrong, but I have no idea what it might be. ![:(](/media/kunena/emoticons/22.png ":(")

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14 years 3 weeks ago [\#69895](#69895) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69895 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Badges are added on top of the images on the fly with some CSS magic.
The watermark is added in hard on the image itself. That is done when the image is uploaded.
So of course, for existing images in HikaShop, it won't change anything. It will only add the watermark on new images that you add to HikaShop. Maybe that's why you don't see it ?

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14 years 2 weeks ago [\#69960](#69960) by [Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")  Replied by *[Flexi8](/forum/user/9896-flexi8 "View Flexi8's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#69960 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

I finally managed to have watermarks, but now they are also on the thumbnails. Thought that is not possible?
Nevermind, the watermark picture was larger than the actual picture and that is, why no watermark was shown at all. :lol:

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14 years 2 weeks ago [\#70092](#70092) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#70092 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

The watermark is added directly on the image when you upload it. So when HikaShop creates the thumbnail of the image, the watermark is already on it and that's why you have it on the thumbnails too.
Not having it on the thumbnails would be quite difficult with the way the system is done right now and require several complex code modifications.

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13 years 9 months ago [\#84783](#84783) by [cesgarcia](/forum/user/6901-cesgarcia "View cesgarcia's Profile")  Replied by *[cesgarcia](/forum/user/6901-cesgarcia "View cesgarcia's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#84783 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

I am also experiencing issues with this, When I load new images the watermark appears but with older images the watermark will not display. If you need a link to see what I am talking about feel free to ask.

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13 years 9 months ago [\#84830](#84830) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#84830 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

That's because when you had uploaded the old images, you haven't set the watermark.
The watermark is added when you upload the image, so you have to remove the old images and upload them again.

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13 years 8 months ago [\#89699](#89699) by [dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")  Replied by *[dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89699 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

I'm trying to use watermark but when I upload the product image I only can see a black square.

Why?

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13 years 8 months ago [\#89797](#89797) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89797 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Could you give us a screenshot of your image configuration ?

What type of image are you adding ?

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13 years 8 months ago -  13 years 8 months ago [\#89806](#89806) by [dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")  Replied by *[dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89806 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Yes, of course

[ ![Imagenes.png](/forum/attachment/8546) ](/forum/attachment/8546 "Imagenes.png")

Both images, article and watermark, are .png

This is what I see.

[ ![product.png](/forum/attachment/8547) ](/forum/attachment/8547 "product.png")

EDIT: I'm using joomla 2.5.9 and hikashop 2.1.0 business

- [ ![Imagenes.png](/forum/attachment/8546) ](/forum/attachment/8546 "Imagenes.png") [ ](/forum/attachment/8546?download=1 "Imagenes.png")
- [ ![product.png](/forum/attachment/8547) ](/forum/attachment/8547 "product.png") [ ](/forum/attachment/8547?download=1 "product.png")

Last edit: 13 years 8 months ago by [dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile").

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13 years 8 months ago [\#89896](#89896) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89896 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Hi,

Which is the format of your watermark image ?
I made some tests and if your image is a png you should let the opacity to 100%, at this moment, the transparency would be used correctly.
The PNG should not be compressed with special "encoding" in order to be properly open by PHP GD.

Regards,

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 8 months ago [\#89900](#89900) by [dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")  Replied by *[dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89900 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Ok i'm doing something wrong.

I have a .pdf file with the logo. I open it with photoshop, I transform the image size and click on save as. I select the type .pdf and save, interlace? No.

I upload the image as watermark (100% opacity) and after that I upload the product image and then I have a black box.

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13 years 8 months ago [\#89945](#89945) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89945 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Hi,

PDF file is not an image.
You have to use an image file like: jpeg/jpg, png, gif.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 8 months ago [\#89995](#89995) by [dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")  Replied by *[dyvymtvar](/forum/user/7407-dyvymtvar "View dyvymtvar's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#89995 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

> dyvymtvar wrote: Ok i'm doing something wrong.
>
> I have a .pdf file with the logo. I open it with photoshop, I transform the image size and click on save as. I select the type .pdf and save, interlace? No.
>
> I upload the image as watermark (100% opacity) and after that I upload the product image and then I have a black box.

Sorry I have a mistake.

...click on save as. I select the type .png and save, interlace? No.

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13 years 8 months ago [\#90000](#90000) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#90000 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Hi,

Would it be possible to have your images for internal tests ?
You can send them by email if you want (jerome at hikashop.com).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 5 months ago [\#106570](#106570) by [uteco](/forum/user/5467-uteco "View uteco's Profile")  Replied by *[uteco](/forum/user/5467-uteco "View uteco's Profile")* on topic *[Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#106570 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

the thumbnail watermark is still a big problem. There has to be a way bypassing it. Especially on category images it has no point in any way ... they are tiny already and will not be able to be seen larger ... a watermark is VERY anoying.

Please find a way around that problem

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13 years 5 months ago [\#106609](#106609) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Watermark - why doesn't it work?](/forum/4-how-to/69649-watermark-why-doesnt-it-work#106609 "Hi folks, a couple of days ago we bought Hika Shop Business and now we try to add a watermark to our product pictures, but it doesn't work at all. :( We upload a watermark picure, but it doesn't shop up on the product pics. Why? It's a .png. Thanks in advance! :)")*

Hi,

I updated a task in our TODO list in order to include your feedback.
We will see to improve it in a future version.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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