[Skip to main content](#vessel-content) # Manual Shipping method doesn't work ## - **[ihaveaquestion](/forum/user/10457-ihaveaquestion "View ihaveaquestion's Profile")** - [![ihaveaquestion's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/10457-ihaveaquestion "View ihaveaquestion's Profile") Topic Author - [ Offline](/forum/user/10457-ihaveaquestion) Less More - Posts: 2 - Thank you received: 0 - - 14 years 2 weeks ago [\#72406](#72406) by [ihaveaquestion](/forum/user/10457-ihaveaquestion "View ihaveaquestion's Profile") *[Manual Shipping method doesn't work](/forum/4-how-to/72406-manual-shipping-method-doesnt-work#72406 "Hello, I've having a Problem with the Manual shipping plugin. I've set two shipping methods, one is free shipping for Germany and one is France. I want to set free shipping for customers in Germany and 15 Euros for customers in France. When I now set one shipping method with the tax Zone Germany and 0,00 Euro and one shipping method with the tax Zone France and 15,00 Euros, those methods will not show up in the buying process. There's just shown nothing. Not even a sign which says "no shipping methods available". I also woundered why there's just the option "tax zone" and not "zone". I've attached the configuration for Germany. Thanks for help!")* was created by *[ihaveaquestion](/forum/user/10457-ihaveaquestion "View ihaveaquestion's Profile")* Hello, I've having a Problem with the Manual shipping plugin. I've set two shipping methods, one is free shipping for Germany and one is France. I want to set free shipping for customers in Germany and 15 Euros for customers in France. When I now set one shipping method with the tax Zone Germany and 0,00 Euro and one shipping method with the tax Zone France and 15,00 Euros, those methods will not show up in the buying process. There's just shown nothing. Not even a sign which says "no shipping methods available". I also woundered why there's just the option "tax zone" and not "zone". I've attached the configuration for Germany. Thanks for help! [ ![Unbenannt.jpg](/forum/attachment/6496) ](/forum/attachment/6496 "Unbenannt.jpg") - [ ![Unbenannt.jpg](/forum/attachment/6496) ](/forum/attachment/6496 "Unbenannt.jpg") [ ](/forum/attachment/6496?download=1 "Unbenannt.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNDA2LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 14 years 1 week ago [\#72683](#72683) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Re: Manual Shipping method doesn't work](/forum/4-how-to/72406-manual-shipping-method-doesnt-work#72683 "Hello, I've having a Problem with the Manual shipping plugin. I've set two shipping methods, one is free shipping for Germany and one is France. I want to set free shipping for customers in Germany and 15 Euros for customers in France. When I now set one shipping method with the tax Zone Germany and 0,00 Euro and one shipping method with the tax Zone France and 15,00 Euros, those methods will not show up in the buying process. There's just shown nothing. Not even a sign which says "no shipping methods available". I also woundered why there's just the option "tax zone" and not "zone". I've attached the configuration for Germany. Thanks for help!")* Hi, Is the shipping methods require that the products have a weight, have they a weight ? Then, to display the shipping methods HikaShop need to know where the customer live to load the good shipping methods, so you have to set the step "Address" before the step "Shipping" in the checkout workflow in HikaShop > Configuration > Checkout. The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNDA2LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 14 years 1 week ago - 14 years 1 week ago [\#72684](#72684) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Re: Manual Shipping method doesn't work](/forum/4-how-to/72406-manual-shipping-method-doesnt-work#72684 "Hello, I've having a Problem with the Manual shipping plugin. I've set two shipping methods, one is free shipping for Germany and one is France. I want to set free shipping for customers in Germany and 15 Euros for customers in France. When I now set one shipping method with the tax Zone Germany and 0,00 Euro and one shipping method with the tax Zone France and 15,00 Euros, those methods will not show up in the buying process. There's just shown nothing. Not even a sign which says "no shipping methods available". I also woundered why there's just the option "tax zone" and not "zone". I've attached the configuration for Germany. Thanks for help!")* Hi, Can you try it with your **Minimum/Maximum weight** and **Minimum/Maximum volume** fields set to nothing or another value ![:)](/media/kunena/emoticons/3.png ":)") ? And if they are not displaying, an you follow the [ FAQ](http://www.hikashop.com/fr/support/documentation/106-faq.html#shipping) and tell me if it works ? Hope this will help you. Last edit: 14 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNDA2LW1hbnVhbC1zaGlwcGluZy1tZXRob2QtZG9lc250LXdvcms/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.063 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)