[Skip to main content](#vessel-content) # how to order product send the email to sales. ## - **[kin](/forum/user/203-kin "View kin's Profile")** - [![kin's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/203-kin "View kin's Profile") Topic Author - [ Offline](/forum/user/203-kin) Less More - Posts: 6 - Thank you received: 0 - - 16 years 1 week ago [\#727](#727) by [kin](/forum/user/203-kin "View kin's Profile") *[how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#727 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* was created by *[kin](/forum/user/203-kin "View kin's Profile")* Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 16 years 1 week ago [\#728](#728) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#728 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Hi, Q1: There is no notification to the seller upon order creation at the moment in HikaShop. If you know how to code in PHP, you can create a plugin to handle that. We have a documentation of the API to achieve that: [ www.hikashop.com/support/documentation/62.html#common](http://www.hikashop.com/support/documentation/62.html#common) Q2: At the moment HikaShop does not offer a multi vendor feature. So only the store manager can add/edit a product and change an order status. We want to develop such a feature in the future but that won't happen before January. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")** - [![geocentricdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") - [ Offline](/forum/user/149-geocentricdesign) Less More - Posts: 54 - Thank you received: 0 - - 16 years 1 week ago - 16 years 1 week ago [\#735](#735) by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") Replied by *[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#735 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Really? No notifications? How is the seller supposed to know there is a new order? If you ask me this is a MUST HAVE feature for any shopping cart (and is standard in every other cart I've seen). I already know that my client is not going to like that he has to log in constantly to check his orders. Is there another option or an already existing plugin? I'm not a php expert, but I can handle simple modifications if need be. EDIT: I just spoke with my client as he's not happy as predicted. This is a show stopping must have feature. I unfortunately have no money to hire a php programmer to develop this, especially when it should be included in the software. Crap, I should've asked about it before I bought it but I didn't think that you would have just left that feature out. It's industry standard. Last edit: 16 years 1 week ago by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")** - [![geocentricdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") - [ Offline](/forum/user/149-geocentricdesign) Less More - Posts: 54 - Thank you received: 0 - - 16 years 1 week ago [\#741](#741) by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") Replied by *[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#741 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Anyone got any ideas on this one? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 16 years 1 week ago [\#755](#755) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#755 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Hi, There is no notification on order creation BUT there is a notification when orders are confirmed (there is an option in the config to specify an email address for that). We though that it would be more important for users to know when an order is confirmed than when an order is created. Isn't that ok for your client ? Also you can easily create a plugin to send an email when an order is created: [ www.hikashop.com/support/documentation/62.html#common](http://www.hikashop.com/support/documentation/62.html#common) You can create a standard joomla plugin (take example on the history plugin we provide) and implement the function onAfterOrderCreate where you can send your email. Features will be a must have for some and useless to others. Some users don't understand why there isn't an import feature where it should be standard, some will think about options, or ACL, or USPS shipping plugin, etc. We would love to have all the features our users want already in HikaShop. But we have a limited time to develop them. HikaShop is still young, it will come... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")** - [![geocentricdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") - [ Offline](/forum/user/149-geocentricdesign) Less More - Posts: 54 - Thank you received: 0 - - 16 years 1 week ago - 16 years 1 week ago [\#810](#810) by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") Replied by *[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#810 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* I want the seller to receive an email as well as the buyer, so the seller can react immediately to ship the items out. If you already have the routine programmed to send an email to the buyer after purchase it should be easy enough to add an option to send to the seller as well, right? Last edit: 16 years 1 week ago by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 16 years 1 week ago [\#812](#812) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#812 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Well, it's just few lines of code to add, then add two mail files for the email content, add the email options in the install file and then test it. The problem is that making a release is not only about one feature. You can't do a release if you already started other things...You need to finish and test all the stuff you started before releasing a new version. That's why it takes some time. It's when you try to release without testing features or with half finished features that problems occurs. Actually, I already implemented it in the code and I just tested it few minutes ago. We are currently finishing the tests on the new features and hope to release before the end of the day. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")** - [![geocentricdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") - [ Offline](/forum/user/149-geocentricdesign) Less More - Posts: 54 - Thank you received: 0 - - 16 years 1 week ago - 16 years 1 week ago [\#813](#813) by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") Replied by *[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#813 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Very cool indeed! As always thanks for the great support that goes above and beyond. It shows you are really dedicated to this module and your customers! By the way what does the yellow logo/symbol for Hikashop mean? It's a Japanese character right? Last edit: 16 years 1 week ago by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 16 years 1 week ago [\#814](#814) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#814 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* It's indeed a japanese character. It means light like in a ray of light. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")** - [![geocentricdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") - [ Offline](/forum/user/149-geocentricdesign) Less More - Posts: 54 - Thank you received: 0 - - 16 years 6 days ago [\#1167](#1167) by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") Replied by *[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#1167 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Did you happen to finish the email notification feature for the seller? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 16 years 6 days ago [\#1170](#1170) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#1170 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Yes. Actually, that was already in the previous release we did on monday. You can download the latest version and update to it and you will receive notifications on order creation. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")** - [![geocentricdesign's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") - [ Offline](/forum/user/149-geocentricdesign) Less More - Posts: 54 - Thank you received: 0 - - 16 years 6 days ago [\#1195](#1195) by [geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile") Replied by *[geocentricdesign](/forum/user/149-geocentricdesign "View geocentricdesign's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#1195 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Domo arigato! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 16 years 6 days ago [\#1196](#1196) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#1196 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* douitashimashite Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bearchui](/forum/user/15150-bearchui "View bearchui's Profile")** - [![bearchui's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15150-bearchui "View bearchui's Profile") - [ Offline](/forum/user/15150-bearchui) Less More - Posts: 22 - Thank you received: 2 - - 13 years 2 months ago [\#120616](#120616) by [bearchui](/forum/user/15150-bearchui "View bearchui's Profile") Replied by *[bearchui](/forum/user/15150-bearchui "View bearchui's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#120616 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* May I know where I can find the configuration? Thanks a lot Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 2 months ago [\#120641](#120641) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#120641 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Hi there, If you're talking about the Hikashop configuration, you'll find it in System>Configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bearchui](/forum/user/15150-bearchui "View bearchui's Profile")** - [![bearchui's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15150-bearchui "View bearchui's Profile") - [ Offline](/forum/user/15150-bearchui) Less More - Posts: 22 - Thank you received: 2 - - 13 years 2 months ago [\#120836](#120836) by [bearchui](/forum/user/15150-bearchui "View bearchui's Profile") Replied by *[bearchui](/forum/user/15150-bearchui "View bearchui's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#120836 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* Thanks, I mean where I can find the configuration to make the system send an email customer when an order is created. Thanks again! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzcyNy1ob3ctdG8tb3JkZXItcHJvZHVjdC1zZW5kLXRoZS1lbWFpbC10by1zYWxlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 13 years 2 months ago [\#120915](#120915) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: how to order product send the email to sales.](/forum/4-how-to/727-how-to-order-product-send-the-email-to-sales#120915 "Q1 The customer order the product (put the product to the shopping cart), when the customer select "checkout" function, the request will send to customer and seller (partner) through e-mail to notify them. Q2 Upload product information / change order status by partner. If the partner sells their products, they should not view and change other production information how to configuration the request ?")* There is already an admin notification upon order creation by default. Please note that this thread is almost three years old and that this has been added more than two years ago. There is nothing to do in order to get an admin notification upon order creation unless you emptied the field "order admin notification email address" of the configuration. If that field contains your email address and that you're still not receiving the notifications, in means that there is a problem with your email settings preventing your email server to send that email notification. 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