[Skip to main content](#vessel-content) # checkout order ## - **[heybobo](/forum/user/11877-heybobo "View heybobo's Profile")** - [![heybobo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11877-heybobo "View heybobo's Profile") Topic Author - [ Offline](/forum/user/11877-heybobo) Less More - Posts: 9 - Thank you received: 0 - - 13 years 11 months ago [\#77374](#77374) by [heybobo](/forum/user/11877-heybobo "View heybobo's Profile") *[checkout order](/forum/4-how-to/75926-checkout-order#77374 "hi, i'm running the free version of hikashop on joomla 2.5, here my problem : when a customer goes to checkout, he is redirected to paypal. this causes an email send to him and me as an admin. BUT if the customer does not pay right now, and closes the paypal window. THERE IS NO WAY TO PAY the order afterwards !!!! - there is no paypal link in the customer email - if the customer logs in, goes to the order list, opens his order -> there is no PAY NOW button on his order !!! how can this be !?! did i something wrong ? so the question : how can the customer pay his order once he closed the paypal window after the checkout !?! is there a way to add a button PAY NOW !?!")* was created by *[heybobo](/forum/user/11877-heybobo "View heybobo's Profile")* hi, i'm running the free version of hikashop on joomla 2.5, here my problem : when a customer goes to checkout, he is redirected to paypal. this causes an email send to him and me as an admin. BUT if the customer does not pay right now, and closes the paypal window. THERE IS NO WAY TO PAY the order afterwards !!!! - there is no paypal link in the customer email - if the customer logs in, goes to the order list, opens his order -> there is no PAY NOW button on his order !!! how can this be !?! did i something wrong ? so the question : how can the customer pay his order once he closed the paypal window after the checkout !?! is there a way to add a button PAY NOW !?! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTI2LWNoZWNrb3V0LW9yZGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#77375](#77375) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[checkout order](/forum/4-how-to/75926-checkout-order#77375 "hi, i'm running the free version of hikashop on joomla 2.5, here my problem : when a customer goes to checkout, he is redirected to paypal. this causes an email send to him and me as an admin. BUT if the customer does not pay right now, and closes the paypal window. THERE IS NO WAY TO PAY the order afterwards !!!! - there is no paypal link in the customer email - if the customer logs in, goes to the order list, opens his order -> there is no PAY NOW button on his order !!! how can this be !?! did i something wrong ? so the question : how can the customer pay his order once he closed the paypal window after the checkout !?! is there a way to add a button PAY NOW !?!")* Hi, There is an option in HikaShop that allow to pay order which are not confirmed. The customer as to go in his hikashop user panel, list his orders and ask to pay for his unfinished order. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTI2LWNoZWNrb3V0LW9yZGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[heybobo](/forum/user/11877-heybobo "View heybobo's Profile")** - [![heybobo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11877-heybobo "View heybobo's Profile") Topic Author - [ Offline](/forum/user/11877-heybobo) Less More - Posts: 9 - Thank you received: 0 - - 13 years 11 months ago [\#77407](#77407) by [heybobo](/forum/user/11877-heybobo "View heybobo's Profile") Replied by *[heybobo](/forum/user/11877-heybobo "View heybobo's Profile")* on topic *[checkout order](/forum/4-how-to/75926-checkout-order#77407 "hi, i'm running the free version of hikashop on joomla 2.5, here my problem : when a customer goes to checkout, he is redirected to paypal. this causes an email send to him and me as an admin. BUT if the customer does not pay right now, and closes the paypal window. THERE IS NO WAY TO PAY the order afterwards !!!! - there is no paypal link in the customer email - if the customer logs in, goes to the order list, opens his order -> there is no PAY NOW button on his order !!! how can this be !?! did i something wrong ? so the question : how can the customer pay his order once he closed the paypal window after the checkout !?! is there a way to add a button PAY NOW !?!")* in fact i needed to install the ESSENTIEL component now it is working thanks a lot ![:-)](/media/kunena/emoticons/3.png ":-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTI2LWNoZWNrb3V0LW9yZGVyP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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