[Skip to main content](#vessel-content) # shipping method not found ## - **[motolba](/forum/user/11905-motolba "View motolba's Profile")** - [![motolba's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11905-motolba "View motolba's Profile") Topic Author - [ Offline](/forum/user/11905-motolba) Less More - Posts: 4 - Thank you received: 0 - - 13 years 11 months ago [\#77719](#77719) by [motolba](/forum/user/11905-motolba "View motolba's Profile") *[shipping method not found](/forum/4-how-to/75975-shipping-method-not-found#77719 "Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara")* was created by *[motolba](/forum/user/11905-motolba "View motolba's Profile")* Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTc1LXNoaXBwaW5nLW1ldGhvZC1ub3QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#77743](#77743) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[shipping method not found](/forum/4-how-to/75975-shipping-method-not-found#77743 "Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara")* Hi, Sorry if my question is stupid, but have you set the weight in the product page in the good unit ? I tried on my end, and the weight limitation work fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTc1LXNoaXBwaW5nLW1ldGhvZC1ub3QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[motolba](/forum/user/11905-motolba "View motolba's Profile")** - [![motolba's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11905-motolba "View motolba's Profile") Topic Author - [ Offline](/forum/user/11905-motolba) Less More - Posts: 4 - Thank you received: 0 - - 13 years 11 months ago [\#77747](#77747) by [motolba](/forum/user/11905-motolba "View motolba's Profile") Replied by *[motolba](/forum/user/11905-motolba "View motolba's Profile")* on topic *[shipping method not found](/forum/4-how-to/75975-shipping-method-not-found#77747 "Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara")* Tks Xavier for your quickly answer, i set 150g on my product page, but when i save it change to 150.000 in the configuration page (checkout tab) i set only "g" as unit, the i try also to set "g,Kg" but i have the same problem. You can see the product page on my test server [ www.motolese.com/genitorichannel/hikasho...duct.html?Name=Value](http://www.motolese.com/genitorichannel/hikashop/product.html?Name=Value) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTc1LXNoaXBwaW5nLW1ldGhvZC1ub3QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[motolba](/forum/user/11905-motolba "View motolba's Profile")** - [![motolba's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11905-motolba "View motolba's Profile") Topic Author - [ Offline](/forum/user/11905-motolba) Less More - Posts: 4 - Thank you received: 0 - - 13 years 11 months ago [\#77749](#77749) by [motolba](/forum/user/11905-motolba "View motolba's Profile") Replied by *[motolba](/forum/user/11905-motolba "View motolba's Profile")* on topic *[shipping method not found](/forum/4-how-to/75975-shipping-method-not-found#77749 "Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara")* This is the stamp of the product configuration [ ![stamp_ecommerce.jpg](/forum/attachment/7071) ](/forum/attachment/7071 "..._ecommerce.jpg") - [ ![stamp_ecommerce.jpg](/forum/attachment/7071) ](/forum/attachment/7071 "..._ecommerce.jpg") [ ](/forum/attachment/7071?download=1 "..._ecommerce.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTc1LXNoaXBwaW5nLW1ldGhvZC1ub3QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 11 months ago [\#77770](#77770) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[shipping method not found](/forum/4-how-to/75975-shipping-method-not-found#77770 "Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara")* Hi, I see that you have variants (Caratteristiche) and theses variant override some default product options, like the weight. You have to edit your variants and specify the weight for each of them. We already know that, sometimes, your variants have the same weight and the fix is already in our TODO list for the next release. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTc1LXNoaXBwaW5nLW1ldGhvZC1ub3QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[motolba](/forum/user/11905-motolba "View motolba's Profile")** - [![motolba's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11905-motolba "View motolba's Profile") Topic Author - [ Offline](/forum/user/11905-motolba) Less More - Posts: 4 - Thank you received: 0 - - 13 years 11 months ago [\#77790](#77790) by [motolba](/forum/user/11905-motolba "View motolba's Profile") Replied by *[motolba](/forum/user/11905-motolba "View motolba's Profile")* on topic *[shipping method not found](/forum/4-how-to/75975-shipping-method-not-found#77790 "Hi i have a product in my shop and I set the weigth to 150g (but when i save it is 150.000), I set a manual shipping method that has a restriction on the weigth (min 1 max 250g). If I set "force shipping method on weigth" to yes I can buy the product and i can see my shipping method but if i set to No i had an error "Shipping method not found" I try to check the unit in the configuration to leave only "g" or only "g, Kg" but nothing change I would like the system to check the weigth and assign the shipping method only if the maximum weight is 250g (max 1 product). What is wrong? Tks for any help Barbara")* Yes, that is the problem, i set the weight for the variants and all works fine. Thanks a lot, excellent assistance! Barbara Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc1OTc1LXNoaXBwaW5nLW1ldGhvZC1ub3QtZm91bmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.065 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)