[Skip to main content](#vessel-content) # Thumbnails is checkout not showing ## - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#78979](#78979) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#78979 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* was created by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 11 months ago [\#79009](#79009) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79009 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Hi, 1. Can you give me a link to your website ? 2. Can you try to reinstall the last Hikashop version and tell me if it works ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#79038](#79038) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79038 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* [ www.lacestamagica.com](http://www.lacestamagica.com) i´m going to reinstall as you told me Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#79041](#79041) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79041 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* reinstalation did not correct anything Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 11 months ago [\#79162](#79162) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79162 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* That means that you must have edited the file "cart" of the view "checkout" in a previous version of HikaShop. Try to delete the customization of that view file via the menu Display->Views and that should fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#79198](#79198) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79198 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* I did it nothing changed i tried it locally in my backup version, delete all the personalization but nothing happens it continues without displaying the image. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago - 13 years 11 months ago [\#79200](#79200) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79200 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* And the old images displays properly i think the problem is the images i create after actualization. I think the problem is that it does not create the thumbnails properly. Something similar happened with copuons discount calculation the old one apply properly the new ones did not until elliot fixed it. Last edit: 13 years 11 months ago by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#79434](#79434) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#79434 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Hi, It can maybe help you: [ www.hikashop.com/en/forum/4-how-to/71660...-checkout.html#71811](http://www.hikashop.com/en/forum/4-how-to/71660-problems-with-images-at-checkout.html#71811) [ www.hikashop.com/en/forum/4-how-to/73572...-out-page.html#75998](http://www.hikashop.com/en/forum/4-how-to/73572-2-problems-on-check-out-page.html#75998) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#80011](#80011) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80011 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Tried both none fixed the problem Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#80047](#80047) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80047 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Hi, You don't have a folder access right problem ? Could you give us a backend access to your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#80157](#80157) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80157 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Hi again, I tried again on your website and it seems to be working fine now. Or maybe I have not added the newest products, if it's the case, could you give me the url of a not working product. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#80175](#80175) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80175 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* The new ones are not showing try [ www.lacestamagica.com/cestas-para-bebes/...ebe-cubo-hello-kitty](http://www.lacestamagica.com/cestas-para-bebes/cesta-para-bebe-cubo-hello-kitty) Or go to web cestas para bebes-->and choose first one cesta para bebes flores Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 11 months ago [\#80200](#80200) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80200 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Could you give us a ftp access ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 11 months ago [\#80204](#80204) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80204 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* same access than backend Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#80415](#80415) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80415 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* Hi, I don't really know why it's not working. Because I tried to add another picture and it was working fine. But with your picture, not appearing in the checkout and searching for a file in a not existent folder. Maybe due to the image size, I tried to enlarge the image (width of 600) and upload the image again in the product page, and it's working. So you have a temporary solution, I'm looking for a solution to this problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 10 months ago [\#80417](#80417) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80417 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* i´ll wait for final solution don´t want to change all the images in the article one by one. but i tried to delete all images in hikashop product page and the reupload them and did not work, how did you do it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#80462](#80462) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80462 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* I just changed the size of the main product image, with the id 0 or 1. I just save the full sized image, then open it with Photoshop enlarge the workarea, save an upload it again in the product page. And a new thumbnail has been generate. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 10 months ago [\#80469](#80469) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80469 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* quite strange isn´t it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 10 months ago [\#80551](#80551) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80551 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* You should try to delete all the thumbnails folders in the folder media/com_hikashop/upload and make sure that the permissions on that folder allow HikaShop to create new folders. Then, it should recreate all the thumbnails automatically. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")** - [![condorazul's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4911.jpg)](/forum/user/4911-condorazul "View condorazul's Profile") Topic Author - [ Offline](/forum/user/4911-condorazul) Less More - Posts: 441 - Thank you received: 24 - - [](http://www.visual5.es) - 13 years 10 months ago [\#80631](#80631) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[Thumbnails is checkout not showing](/forum/4-how-to/76198-thumbnails-is-checkout-not-showing#80631 "some of my thumbnails in checkout are not showing, when i look for the url in firebug it takes me to a directory that does not excist thumbnail_250x149 how can i fix that?")* did it same problem, all the folders set to 0777 via putty, delete folders, and nothing fixed Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MTk4LXRodW1ibmFpbHMtaXMtY2hlY2tvdXQtbm90LXNob3dpbmc/c3RhcnQ9MCZ0bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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