[Skip to main content](#vessel-content) # Can't view product page ## - **[challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile")** - [![challengemyreading's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Topic Author - [ Offline](/forum/user/12146-challengemyreading) Less More - Posts: 3 - Thank you received: 0 - - 13 years 11 months ago [\#79948](#79948) by [challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile") *[Can't view product page](/forum/4-how-to/76369-cant-view-product-page#79948 "Hi, It's strange and I tried to search but didn't find the answer. My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything. The category is: www.challengemyreading.com/books/category/12-fiction The product page: www.challengemyreading.com/books/product.../category_pathway-12 I think this is due to a wrong setting but I couldn't find any. Could you please shed some light? Thanks.")* was created by *[challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile")* Hi, It's strange and I tried to search but didn't find the answer. My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything. The category is: [ www.challengemyreading.com/books/category/12-fiction](http://www.challengemyreading.com/books/category/12-fiction) The product page: [ www.challengemyreading.com/books/product.../category\_pathway-12](http://www.challengemyreading.com/books/product/1-test/category_pathway-12) I think this is due to a wrong setting but I couldn't find any. Could you please shed some light? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MzY5LWNhbnQtdmlldy1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[foxy3433](/forum/user/6412-foxy3433 "View foxy3433's Profile")** - [![foxy3433's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6412-foxy3433 "View foxy3433's Profile") - [ Offline](/forum/user/6412-foxy3433) Less More - Posts: 81 - Thank you received: 6 - - 13 years 11 months ago [\#79949](#79949) by [foxy3433](/forum/user/6412-foxy3433 "View foxy3433's Profile") Replied by *[foxy3433](/forum/user/6412-foxy3433 "View foxy3433's Profile")* on topic *[Can't view product page](/forum/4-how-to/76369-cant-view-product-page#79949 "Hi, It's strange and I tried to search but didn't find the answer. My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything. The category is: www.challengemyreading.com/books/category/12-fiction The product page: www.challengemyreading.com/books/product.../category_pathway-12 I think this is due to a wrong setting but I couldn't find any. Could you please shed some light? Thanks.")* You have a SERVER Error might be PHP related not sure, if you have access to your server login and see what error you get when you view the page within your server, search the net for the error code.... The following user(s) said Thank You: [challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MzY5LWNhbnQtdmlldy1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile")** - [![challengemyreading's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Topic Author - [ Offline](/forum/user/12146-challengemyreading) Less More - Posts: 3 - Thank you received: 0 - - 13 years 11 months ago [\#79950](#79950) by [challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Replied by *[challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile")* on topic *[Can't view product page](/forum/4-how-to/76369-cant-view-product-page#79950 "Hi, It's strange and I tried to search but didn't find the answer. My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything. The category is: www.challengemyreading.com/books/category/12-fiction The product page: www.challengemyreading.com/books/product.../category_pathway-12 I think this is due to a wrong setting but I couldn't find any. Could you please shed some light? Thanks.")* Thanks foxy3433. I can't access server now but I will check later. The weird thing is the categories can be opened without any problem. Is there any special requirement for product other than categories? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MzY5LWNhbnQtdmlldy1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[foxy3433](/forum/user/6412-foxy3433 "View foxy3433's Profile")** - [![foxy3433's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6412-foxy3433 "View foxy3433's Profile") - [ Offline](/forum/user/6412-foxy3433) Less More - Posts: 81 - Thank you received: 6 - - 13 years 11 months ago [\#79951](#79951) by [foxy3433](/forum/user/6412-foxy3433 "View foxy3433's Profile") Replied by *[foxy3433](/forum/user/6412-foxy3433 "View foxy3433's Profile")* on topic *[Can't view product page](/forum/4-how-to/76369-cant-view-product-page#79951 "Hi, It's strange and I tried to search but didn't find the answer. My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything. The category is: www.challengemyreading.com/books/category/12-fiction The product page: www.challengemyreading.com/books/product.../category_pathway-12 I think this is due to a wrong setting but I couldn't find any. Could you please shed some light? Thanks.")* Not sure but i find i run into problems when i haven't set PHP 5.3 correctly on any server i use.. This may not be the problem.. The browser error does specify Server Error so simplest thing to do is have errors showing on server and view the page via remote desktop (in a browser window).. that should narrow the problem down! The following user(s) said Thank You: [challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MzY5LWNhbnQtdmlldy1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile")** - [![challengemyreading's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Topic Author - [ Offline](/forum/user/12146-challengemyreading) Less More - Posts: 3 - Thank you received: 0 - - 13 years 11 months ago [\#79954](#79954) by [challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile") Replied by *[challengemyreading](/forum/user/12146-challengemyreading "View challengemyreading's Profile")* on topic *[Can't view product page](/forum/4-how-to/76369-cant-view-product-page#79954 "Hi, It's strange and I tried to search but didn't find the answer. My shop is working fine but I can only view categories. When I trying to open a product, it always time out and can't see anything. The category is: www.challengemyreading.com/books/category/12-fiction The product page: www.challengemyreading.com/books/product.../category_pathway-12 I think this is due to a wrong setting but I couldn't find any. Could you please shed some light? Thanks.")* Hi foxy3433, Checked the log and it is another model caused the issue. Not sure why that not happened to other pages but not related to HikaShop. Thanks for the quick reply. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc2MzY5LWNhbnQtdmlldy1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.063 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)