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#   No shipping method shown

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13 years 10 months ago [\#80512](#80512) by [harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")  *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80512 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")* was created by *[harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")*

Greetings,
I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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13 years 10 months ago -  13 years 10 months ago [\#80532](#80532) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80532 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,

It should works with this configuration, can you send me a test account and a link to you website please ?

Last edit: 13 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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13 years 10 months ago [\#80534](#80534) by [harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")  Replied by *[harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80534 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

I would be happy to, but I'm a little reluctant to send the site link with username/password info. Can I do this confidentially? The site is under construction, and a working site with similar url is up and functional. Also, please inform as to what is meant by "test account"?

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13 years 10 months ago [\#80562](#80562) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80562 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,

You can send such type of information by private message.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago -  13 years 10 months ago [\#80667](#80667) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80667 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,
The behavior of your checkout workflow is strange, did you modified some hikashop's files ?

- 2 error messages are displaid
- how did you add your message "Thank you for your purchase...."
- the address step isn't displaid

I don't think that the problem is coming from the shipping method.

- [ ![hika-error-checkout.png](/forum/attachment/7406) ](/forum/attachment/7406 "...r-checkout.png") [ ](/forum/attachment/7406?download=1 "...r-checkout.png")

Last edit: 13 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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13 years 10 months ago [\#80728](#80728) by [harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")  Replied by *[harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80728 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hello,
I used the override function in Hikashop configuration/languages to change the h1 "Login or create a new account" to "Thank you for your purchase...check out here.", and to make "registration not allowed" disappear. (I don't need my customers to go through a login process).

I then used CSS to style the overridden h1 and to make "registration" go away.

I have returned the page to its original form, but it still doesn't show a shipping method. I would guess that making changes in the configuration/language section should have no effect on shipping?

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13 years 10 months ago -  13 years 10 months ago [\#80860](#80860) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80860 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

The problem is coming from your front-end template ans we do not fix template issues.

(It's working fine with the "beez20" template).

- [ ![Your&#95;template.png](/forum/attachment/7432) ](/forum/attachment/7432 "Your&#95;template.png") [ ](/forum/attachment/7432?download=1 "Your&#95;template.png")
- [ ![beez&#95;20&#95;template.png](/forum/attachment/7433) ](/forum/attachment/7433 "...0&#95;template.png") [ ](/forum/attachment/7433?download=1 "...0&#95;template.png")

Last edit: 13 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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13 years 10 months ago [\#80925](#80925) by [harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")  Replied by *[harpo69](/forum/user/7769-harpo69 "View harpo69's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#80925 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Greetings again,
Do you know if Hikashop has been successfully configured with Joomlashack templates in the past?

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13 years 10 months ago -  13 years 10 months ago [\#81199](#81199) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#81199 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,

We don't have feedbacks about that.

Last edit: 13 years 10 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile").

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13 years 10 months ago [\#82042](#82042) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82042 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hello,

I have the same problem.
The checkout prozess says please choice shipping method.
But no shipping method is shown!!!???

I use an joomlashine template.....
But this could not be the reason.

Thanks Hubert

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13 years 10 months ago [\#82048](#82048) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82048 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,

If your product have a weight and you have include the "shipping" step in your checkout workflow, HikaShop would try to load shipping methods.
If there is no shipping method activated, or no manual shipping method configure, HikaShop won't found any shipping and this message would be displayed.

Could you provides us some screenshots of your shipping configuration ?

Regards,

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13 years 10 months ago [\#82088](#82088) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82088 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Attached.

thanks Hubert

- [ ![img2.jpg](/forum/attachment/7574) ](/forum/attachment/7574 "img2.jpg") [ ](/forum/attachment/7574?download=1 "img2.jpg")
- [ ![img3.jpg](/forum/attachment/7575) ](/forum/attachment/7575 "img3.jpg") [ ](/forum/attachment/7575?download=1 "img3.jpg")
- [ ![img4.jpg](/forum/attachment/7576) ](/forum/attachment/7576 "img4.jpg") [ ](/forum/attachment/7576?download=1 "img4.jpg")

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13 years 10 months ago [\#82129](#82129) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82129 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,

I see that you have some zone restrictions in your shipping methods.
What is the country in the address of your super admin ?

Regards,

---

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HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 10 months ago [\#82147](#82147) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82147 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Germany.

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13 years 10 months ago [\#82206](#82206) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82206 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hello,

Now I install joomla 2.5.8 and Hikashop 2.0.
But under joomla 2.5.8 i have the same problem.
I activate the "HikaShop manual shipping plugin" with two shipping methods. Tax zone is for all Germany (superuser, tax, and shipping method).

???
Thanks Hubert

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13 years 10 months ago [\#82377](#82377) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82377 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hello,

I test your demo (frontend/backend).
You have also the same problem on your site.
You have a lot of shipping methods activated but only one (UPS) was shown.

Please help...
If this and other problems (like export problems) stay, then I ask for refund ![:(](/media/kunena/emoticons/22.png ":(") !!

Thanks Hubert

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13 years 10 months ago [\#82393](#82393) by [gigi](/forum/user/9475-gigi "View gigi's Profile")  Replied by *[gigi](/forum/user/9475-gigi "View gigi's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82393 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

I have a similar problem. No shipping method for any other country other than Australia which is where I am.

I have no zone restrictions that I can see but no shipping comes up for any other country.

Desperate to solve this.

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13 years 10 months ago [\#82471](#82471) by [hnelke](/forum/user/12240-hnelke "View hnelke's Profile")  Replied by *[hnelke](/forum/user/12240-hnelke "View hnelke's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82471 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hello,

I found my mistake I have made.
The products must have a weight.

More reason for errors ... see FAQ at the end of the following hikashop doku page:
[ www.hikashop.com/en/support/documentatio...-manual-listing.html](http://www.hikashop.com/en/support/documentation/integrated-documentation/30-hikashop-shipping-manual-listing.html)

regards Hubert

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13 years 10 months ago [\#82488](#82488) by [gigi](/forum/user/9475-gigi "View gigi's Profile")  Replied by *[gigi](/forum/user/9475-gigi "View gigi's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82488 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

I have the weights in all my products so that is not the reason. Still trying to sort this out??

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13 years 10 months ago [\#82607](#82607) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[No shipping method shown](/forum/4-how-to/76457-no-shipping-method-shown#82607 "Greetings, I'm having no luck configuring UPS shipping. Have contacted UPS to insure that all existing account/access key info is correct. Attached are UPS method and product configuration screen shots. Thanks much!")*

Hi,

Could you give us a screenshot of one of your shipping method ? (which deliver for a country other than australia).

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