[Skip to main content](#vessel-content) # Invoicing & Order Notifications ## - **[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")** - [![info@flashpoint.net.au's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Topic Author - [ Offline](/forum/user/12203-info-flashpoint-net-au) Less More - Posts: 42 - Thank you received: 1 - - 13 years 9 months ago [\#87356](#87356) by [info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#87356 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* was created by *[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")* Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 9 months ago [\#87420](#87420) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#87420 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* Hi, If you want to edit your invoice, you'll just have to : - Go to "Hikashop->Display->Views" - Edit the "invoice" file of the "order" view of your template Hope this will help you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")** - [![info@flashpoint.net.au's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Topic Author - [ Offline](/forum/user/12203-info-flashpoint-net-au) Less More - Posts: 42 - Thank you received: 1 - - 13 years 9 months ago [\#87733](#87733) by [info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Replied by *[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#87733 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* Hi Mohamed, in another post you said: - Go to "Hikashop->Display->Views" - Edit your invoice file of your order view of your front-end's template I can find the Invoice file of the order view in my back-end template, but no file exists in the front end!!! I have tried adding a logo to the back-end template file, however nothing appeared on the order creation or confirmation email notification. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 9 months ago - 13 years 9 months ago [\#87765](#87765) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#87765 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* Hi, My bad I misunderstood your question, if you want to edit your order creation or confirmation email notification you'll be able to do it through "*Hikashop->System->Emails->'Order status notification'*" by editing your mail code. Note that this feature is only available through the **business** edition of Hikashop. Last edit: 13 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")** - [![info@flashpoint.net.au's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Topic Author - [ Offline](/forum/user/12203-info-flashpoint-net-au) Less More - Posts: 42 - Thank you received: 1 - - 13 years 9 months ago [\#87896](#87896) by [info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Replied by *[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#87896 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* So it is not possible to send an order/invoice with a business logo in the free version of HikaShop? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago [\#87943](#87943) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#87943 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* You can edit it via FTP. The mails are in "media/com_hikashop/email" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")** - [![info@flashpoint.net.au's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Topic Author - [ Offline](/forum/user/12203-info-flashpoint-net-au) Less More - Posts: 42 - Thank you received: 1 - - 13 years 9 months ago [\#88030](#88030) by [info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile") Replied by *[info@flashpoint.net.au](/forum/user/12203-info-flashpoint-net-au "View info@flashpoint.net.au's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#88030 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* Success at last. Thank you Xavier ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[dartmen](/forum/user/13674-dartmen "View dartmen's Profile")** - [![dartmen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13674-dartmen "View dartmen's Profile") - [ Offline](/forum/user/13674-dartmen) Less More - Posts: 2 - Thank you received: 0 - - 13 years 5 days ago [\#130130](#130130) by [dartmen](/forum/user/13674-dartmen "View dartmen's Profile") Replied by *[dartmen](/forum/user/13674-dartmen "View dartmen's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#130130 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* Hi, I don't see "invoice" file of the "order" view in "Hikashop->Display->Views". Why ????? So I can't edit it !!! I have business ver 2.2.2 Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 4 days ago [\#130209](#130209) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Invoicing & Order Notifications](/forum/4-how-to/77804-invoicing-order-notifications#130209 "Hi, Is it possible to customize the invoice/order notifications that are sent to a customer so that they appear on letterhead? I presume this will require CSS, however any documentation about how to go about this would be greatly appreciated.")* Hi, Are you sure that you didn't have set a wrong value through your views listing filter ? Note that you are searching for the **invoice** file of your **order** view of your **BACK-END** template. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc3ODA0LWludm9pY2luZy1vcmRlci1ub3RpZmljYXRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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