[Skip to main content](#vessel-content) # Can not register/checkout ## - **[Ottis](/forum/user/13383-ottis "View Ottis's Profile")** - [![Ottis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13383-ottis "View Ottis's Profile") Topic Author - [ Offline](/forum/user/13383-ottis) Less More - Posts: 7 - Thank you received: 0 - - 13 years 8 months ago [\#88496](#88496) by [Ottis](/forum/user/13383-ottis "View Ottis's Profile") *[Can not register/checkout](/forum/4-how-to/78034-can-not-register-checkout#88496 "Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks")* was created by *[Ottis](/forum/user/13383-ottis "View Ottis's Profile")* Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc4MDM0LWNhbi1ub3QtcmVnaXN0ZXItY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Ottis](/forum/user/13383-ottis "View Ottis's Profile")** - [![Ottis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13383-ottis "View Ottis's Profile") Topic Author - [ Offline](/forum/user/13383-ottis) Less More - Posts: 7 - Thank you received: 0 - - 13 years 8 months ago [\#88497](#88497) by [Ottis](/forum/user/13383-ottis "View Ottis's Profile") Replied by *[Ottis](/forum/user/13383-ottis "View Ottis's Profile")* on topic *[Can not register/checkout](/forum/4-how-to/78034-can-not-register-checkout#88497 "Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks")* Sorry, I have turned on the debugging mode within joomla and got message: Notice: Undefined property: stdClass::$tax_amount in /data/web/virtuals/37423/virtual/www/administrator/components/com_hikashop/classes/currency.php on line 1526 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc4MDM0LWNhbi1ub3QtcmVnaXN0ZXItY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 8 months ago [\#88533](#88533) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can not register/checkout](/forum/4-how-to/78034-can-not-register-checkout#88533 "Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks")* Hi, Your message is just a warning message, it's not an error so it does not break the page processing. Would it be possible to have a link to your store and a screenshot of your checkout configuration ? Thanks, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc4MDM0LWNhbi1ub3QtcmVnaXN0ZXItY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Ottis](/forum/user/13383-ottis "View Ottis's Profile")** - [![Ottis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13383-ottis "View Ottis's Profile") Topic Author - [ Offline](/forum/user/13383-ottis) Less More - Posts: 7 - Thank you received: 0 - - 13 years 8 months ago [\#88598](#88598) by [Ottis](/forum/user/13383-ottis "View Ottis's Profile") Replied by *[Ottis](/forum/user/13383-ottis "View Ottis's Profile")* on topic *[Can not register/checkout](/forum/4-how-to/78034-can-not-register-checkout#88598 "Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks")* Thank you a lot - I have solved the problem meanwhile - as I am debugging the system now, I have just deleted me from the customers list throught the Hika Shop component but did not in the joomla users list ![:-(](/media/kunena/emoticons/22.png ":-(") Btw: Two more question if you will be so kind: 1. Is it possible during checkout/registration to display a message where is the problem aka "Name already used" etc? 2. Is it possible to forbide to copy the records from Hika Shop customers list to Joomla User List? Thanks a lot Jan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc4MDM0LWNhbi1ub3QtcmVnaXN0ZXItY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 8 months ago [\#88844](#88844) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can not register/checkout](/forum/4-how-to/78034-can-not-register-checkout#88844 "Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks")* 1. That should already be the case. It's probably your template not displaying messages: [ www.hikashop.com/en/support/documentatio...issues.html#messages](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#messages) 2. You mean to not create joomla users when they register via HikaShop ? You can change the "registration" option to "no registration" in the Checkout tab of the configuration and that won't create a joomla user for the user. Note however that in that case, he won't be able to log on your website after the registration and thus won't be able to manage his addresses, orders on the frontend. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc4MDM0LWNhbi1ub3QtcmVnaXN0ZXItY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Ottis](/forum/user/13383-ottis "View Ottis's Profile")** - [![Ottis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13383-ottis "View Ottis's Profile") Topic Author - [ Offline](/forum/user/13383-ottis) Less More - Posts: 7 - Thank you received: 0 - - 13 years 8 months ago [\#89077](#89077) by [Ottis](/forum/user/13383-ottis "View Ottis's Profile") Replied by *[Ottis](/forum/user/13383-ottis "View Ottis's Profile")* on topic *[Can not register/checkout](/forum/4-how-to/78034-can-not-register-checkout#89077 "Hi there, I have a problem - I am just creating a new shop using Hika and I can't register and/or perform the checkout. I have checked if at least one payment method and shipping method is enabled and not restricted to any zone, but still I can not register. Any idea where the fault may be? Thanks")* I owe you a drink..works perfect. Jan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc4MDM0LWNhbi1ub3QtcmVnaXN0ZXItY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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