[Skip to main content](#vessel-content) # Product Variant Error in Shopping Cart ## - **[intrigue](/forum/user/6697-intrigue "View intrigue's Profile")** - [![intrigue's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6697-intrigue "View intrigue's Profile") Topic Author - [ Offline](/forum/user/6697-intrigue) Less More - Posts: 13 - Thank you received: 0 - - 13 years 7 months ago [\#95130](#95130) by [intrigue](/forum/user/6697-intrigue "View intrigue's Profile") *[Product Variant Error in Shopping Cart](/forum/4-how-to/79422-product-variant-error-in-shopping-cart#95130 "I have one product with 4 price options. $25 $45 $60 $75 In order for the product pricing to work as desired, the product value is set at $25, and includes a variant with 4 price option choices holding the values: $25 (+ $0) (set as default) $45 (+ $20) $60 (+ $35) $75 (+ $50) You assisted me in stripping text from the value shown online 4 months ago. Until now, the product has been working well. However, I backed up the site today to my local server, updated from v 2.0.0 to 2.1.1 and have found that the product is not working properly. If I choose the default ($25 minimum), then proceed to the shopping cart, I receive the following message: ! The Product Quotation Received: $25 is not available. However, the product is indeed within the cart, and if I log into a testing client account, the message goes away. Remaining logged in, I emptied the shopping cart and added the $25 again, proceeded to checkout and once again, receive the same error message. All other values ($45, $60, $75) work fine. I am suspecting the upgrade demands a different procedure in order to create the above product type circumstance. Can you advise what I have to change in my original setup to make my product work once again. Thanks in advance for your assistance!")* was created by *[intrigue](/forum/user/6697-intrigue "View intrigue's Profile")* I have one product with 4 price options. $25 $45 $60 $75 In order for the product pricing to work as desired, the product value is set at $25, and includes a variant with 4 price option choices holding the values: $25 (+ $0) (set as default) $45 (+ $20) $60 (+ $35) $75 (+ $50) You assisted me in stripping text from the value shown online 4 months ago. Until now, the product has been working well. However, I backed up the site today to my local server, updated from v 2.0.0 to 2.1.1 and have found that the product is not working properly. If I choose the default ($25 minimum), then proceed to the shopping cart, I receive the following message: ! The Product Quotation Received: $25 is not available. However, the product is indeed within the cart, and if I log into a testing client account, the message goes away. Remaining logged in, I emptied the shopping cart and added the $25 again, proceeded to checkout and once again, receive the same error message. All other values ($45, $60, $75) work fine. I am suspecting the upgrade demands a different procedure in order to create the above product type circumstance. Can you advise what I have to change in my original setup to make my product work once again. Thanks in advance for your assistance! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc5NDIyLXByb2R1Y3QtdmFyaWFudC1lcnJvci1pbi1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 7 months ago [\#95227](#95227) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Product Variant Error in Shopping Cart](/forum/4-how-to/79422-product-variant-error-in-shopping-cart#95227 "I have one product with 4 price options. $25 $45 $60 $75 In order for the product pricing to work as desired, the product value is set at $25, and includes a variant with 4 price option choices holding the values: $25 (+ $0) (set as default) $45 (+ $20) $60 (+ $35) $75 (+ $50) You assisted me in stripping text from the value shown online 4 months ago. Until now, the product has been working well. However, I backed up the site today to my local server, updated from v 2.0.0 to 2.1.1 and have found that the product is not working properly. If I choose the default ($25 minimum), then proceed to the shopping cart, I receive the following message: ! The Product Quotation Received: $25 is not available. However, the product is indeed within the cart, and if I log into a testing client account, the message goes away. Remaining logged in, I emptied the shopping cart and added the $25 again, proceeded to checkout and once again, receive the same error message. All other values ($45, $60, $75) work fine. I am suspecting the upgrade demands a different procedure in order to create the above product type circumstance. Can you advise what I have to change in my original setup to make my product work once again. Thanks in advance for your assistance!")* Hi there, It's because you disabled the "Display 'add to cart' button for free products" option in the main configuration (system>configuration>main>product). It's know issue we are working but enabling it should solve your problem. The following user(s) said Thank You: [intrigue](/forum/user/6697-intrigue "View intrigue's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc5NDIyLXByb2R1Y3QtdmFyaWFudC1lcnJvci1pbi1zaG9wcGluZy1jYXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[intrigue](/forum/user/6697-intrigue "View intrigue's Profile")** - [![intrigue's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6697-intrigue "View intrigue's Profile") Topic Author - [ Offline](/forum/user/6697-intrigue) Less More - Posts: 13 - Thank you received: 0 - - 13 years 7 months ago [\#95336](#95336) by [intrigue](/forum/user/6697-intrigue "View intrigue's Profile") Replied by *[intrigue](/forum/user/6697-intrigue "View intrigue's Profile")* on topic *[Product Variant Error in Shopping Cart](/forum/4-how-to/79422-product-variant-error-in-shopping-cart#95336 "I have one product with 4 price options. $25 $45 $60 $75 In order for the product pricing to work as desired, the product value is set at $25, and includes a variant with 4 price option choices holding the values: $25 (+ $0) (set as default) $45 (+ $20) $60 (+ $35) $75 (+ $50) You assisted me in stripping text from the value shown online 4 months ago. Until now, the product has been working well. However, I backed up the site today to my local server, updated from v 2.0.0 to 2.1.1 and have found that the product is not working properly. If I choose the default ($25 minimum), then proceed to the shopping cart, I receive the following message: ! The Product Quotation Received: $25 is not available. However, the product is indeed within the cart, and if I log into a testing client account, the message goes away. Remaining logged in, I emptied the shopping cart and added the $25 again, proceeded to checkout and once again, receive the same error message. All other values ($45, $60, $75) work fine. I am suspecting the upgrade demands a different procedure in order to create the above product type circumstance. Can you advise what I have to change in my original setup to make my product work once again. Thanks in advance for your assistance!")* Excellent, that did the trick! Thanks! 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