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#   Payment &amp; Shipping problem

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- **[andrewltqmi](/forum/user/15225-andrewltqmi "View andrewltqmi's Profile")**
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13 years 7 months ago -  13 years 7 months ago [\#95776](#95776) by [andrewltqmi](/forum/user/15225-andrewltqmi "View andrewltqmi's Profile")  *[Payment &amp; Shipping problem](/forum/4-how-to/79555-payment-shipping-problem#95776 "Hi,  I keep getting the following messages:  &quot;- Please configure your payment methods - No payment methods found - No shipping method found&quot;  Now I'm new to Hikashop so trying to get my head around it. I've looked at the documentation, but its a bit much to take in.  I'm not sure what to do as Plugins are enabled and zones are enabled")* was created by *[andrewltqmi](/forum/user/15225-andrewltqmi "View andrewltqmi's Profile")*

Hi,

I keep getting the following messages:

"- Please configure your payment methods
- No payment methods found
- No shipping method found"

Now I'm new to Hikashop so trying to get my head around it. I've looked at the documentation, but its a bit much to take in.

I'm not sure what to do as Plugins are enabled and zones are enabled

Last edit: 13 years 7 months ago by [andrewltqmi](/forum/user/15225-andrewltqmi "View andrewltqmi's Profile").

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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13 years 7 months ago [\#95817](#95817) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Payment &amp; Shipping problem](/forum/4-how-to/79555-payment-shipping-problem#95817 "Hi,  I keep getting the following messages:  &quot;- Please configure your payment methods - No payment methods found - No shipping method found&quot;  Now I'm new to Hikashop so trying to get my head around it. I've looked at the documentation, but its a bit much to take in.  I'm not sure what to do as Plugins are enabled and zones are enabled")*

Hi,

Thanks to check the shop default address, because if the default address is not in the payment / shipping zones, it will not work until the user enter their address.
You can too have a step for the login - registration - address, and another step for the payment - shipping.
By this way the system will select the available methods for the entered address.

If you still have the problem, that's probably due to a zone problem, a weight/price problem..

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