[Skip to main content](#vessel-content) # I have a problem setting up MP3 Digital Downloads ## - **[pappichullo66](/forum/user/14866-pappichullo66 "View pappichullo66's Profile")** - [![pappichullo66's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14866-pappichullo66 "View pappichullo66's Profile") Topic Author - [ Offline](/forum/user/14866-pappichullo66) Less More - Posts: 9 - Thank you received: 0 - - 13 years 7 months ago [\#96560](#96560) by [pappichullo66](/forum/user/14866-pappichullo66 "View pappichullo66's Profile") *[I have a problem setting up MP3 Digital Downloads](/forum/4-how-to/79737-i-have-a-problem-setting-up-mp3-digital-downloads#96560 "I am trying to sell MP3 digital Downloads on my site. But I have a problem when I add a product. I created a product and tried to add the mp3 audio but this is what happened: 1) When I tried to add an MP3 single: to contain the 60 second sample (That customers preview before buying the song) - I tried to set the "Free Download": (No) - But the Audio Preview button in the Front-End does not appear (Refere to "First Image & "Second Image" 2) So I tried to set the "Free Download" option to (Yes) - and the Audio Preview button appears in the Product Front-End (Please refer to the "Third image" & "Fourth image" 3) Finally, I loaded the Full Song file (Refer to "Fifth image") that would be sold to the customer, but when I do a test purchase - the download email has two download links - the Demo (Preview File) and the Full Song. Can you help, is there something wrong with how I have configured my store? Kind Regards Pappichullo")* was created by *[pappichullo66](/forum/user/14866-pappichullo66 "View pappichullo66's Profile")* I am trying to sell MP3 digital Downloads on my site. But I have a problem when I add a product. I created a product and tried to add the mp3 audio but this is what happened: 1) When I tried to add an MP3 single: to contain the 60 second sample (That customers preview before buying the song) - I tried to set the "Free Download": (No) - But the Audio Preview button in the Front-End does not appear (Refere to "First Image & "Second Image" 2) So I tried to set the "Free Download" option to (Yes) - and the Audio Preview button appears in the Product Front-End (Please refer to the "Third image" & "Fourth image" 3) Finally, I loaded the Full Song file (Refer to "Fifth image") that would be sold to the customer, but when I do a test purchase - the download email has two download links - the Demo (Preview File) and the Full Song. Can you help, is there something wrong with how I have configured my store? Kind Regards Pappichullo - [ ![first_image.png](/forum/attachment/9347) ](/forum/attachment/9347 "first_image.png") [ ](/forum/attachment/9347?download=1 "first_image.png") - [ ![second_image.png](/forum/attachment/9348) ](/forum/attachment/9348 "second_image.png") [ ](/forum/attachment/9348?download=1 "second_image.png") - [ ![Third_image.png](/forum/attachment/9349) ](/forum/attachment/9349 "Third_image.png") [ ](/forum/attachment/9349?download=1 "Third_image.png") - [ ![Fourth_image.png](/forum/attachment/9350) ](/forum/attachment/9350 "Fourth_image.png") [ ](/forum/attachment/9350?download=1 "Fourth_image.png") - [ ![Fifth_image.png](/forum/attachment/9351) ](/forum/attachment/9351 "Fifth_image.png") [ ](/forum/attachment/9351?download=1 "Fifth_image.png") - [ ![Sixth_image.png](/forum/attachment/9352) ](/forum/attachment/9352 "Sixth_image.png") [ ](/forum/attachment/9352?download=1 "Sixth_image.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc5NzM3LWktaGF2ZS1hLXByb2JsZW0tc2V0dGluZy11cC1tcDMtZGlnaXRhbC1kb3dubG9hZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 7 months ago [\#96629](#96629) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[I have a problem setting up MP3 Digital Downloads](/forum/4-how-to/79737-i-have-a-problem-setting-up-mp3-digital-downloads#96629 "I am trying to sell MP3 digital Downloads on my site. But I have a problem when I add a product. I created a product and tried to add the mp3 audio but this is what happened: 1) When I tried to add an MP3 single: to contain the 60 second sample (That customers preview before buying the song) - I tried to set the "Free Download": (No) - But the Audio Preview button in the Front-End does not appear (Refere to "First Image & "Second Image" 2) So I tried to set the "Free Download" option to (Yes) - and the Audio Preview button appears in the Product Front-End (Please refer to the "Third image" & "Fourth image" 3) Finally, I loaded the Full Song file (Refer to "Fifth image") that would be sold to the customer, but when I do a test purchase - the download email has two download links - the Demo (Preview File) and the Full Song. Can you help, is there something wrong with how I have configured my store? Kind Regards Pappichullo")* Hi, You have well configured the files, free for the sample, and not free for the full file. By default we put all the links in the email, but you can customize the mail do display the links only for not free products. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc5NzM3LWktaGF2ZS1hLXByb2JsZW0tc2V0dGluZy11cC1tcDMtZGlnaXRhbC1kb3dubG9hZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[pappichullo66](/forum/user/14866-pappichullo66 "View pappichullo66's Profile")** - [![pappichullo66's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14866-pappichullo66 "View pappichullo66's Profile") Topic Author - [ Offline](/forum/user/14866-pappichullo66) Less More - Posts: 9 - Thank you received: 0 - - 13 years 7 months ago [\#96665](#96665) by [pappichullo66](/forum/user/14866-pappichullo66 "View pappichullo66's Profile") Replied by *[pappichullo66](/forum/user/14866-pappichullo66 "View pappichullo66's Profile")* on topic *[I have a problem setting up MP3 Digital Downloads](/forum/4-how-to/79737-i-have-a-problem-setting-up-mp3-digital-downloads#96665 "I am trying to sell MP3 digital Downloads on my site. But I have a problem when I add a product. I created a product and tried to add the mp3 audio but this is what happened: 1) When I tried to add an MP3 single: to contain the 60 second sample (That customers preview before buying the song) - I tried to set the "Free Download": (No) - But the Audio Preview button in the Front-End does not appear (Refere to "First Image & "Second Image" 2) So I tried to set the "Free Download" option to (Yes) - and the Audio Preview button appears in the Product Front-End (Please refer to the "Third image" & "Fourth image" 3) Finally, I loaded the Full Song file (Refer to "Fifth image") that would be sold to the customer, but when I do a test purchase - the download email has two download links - the Demo (Preview File) and the Full Song. Can you help, is there something wrong with how I have configured my store? Kind Regards Pappichullo")* Xavier, I am a newbie to Hikashop. Could please help me with a step by step guide on how to "Customise the mail do display the links only for not free products" Thanks Pappichullo Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc5NzM3LWktaGF2ZS1hLXByb2JsZW0tc2V0dGluZy11cC1tcDMtZGlnaXRhbC1kb3dubG9hZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 7 months ago [\#96709](#96709) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[I have a problem setting up MP3 Digital Downloads](/forum/4-how-to/79737-i-have-a-problem-setting-up-mp3-digital-downloads#96709 "I am trying to sell MP3 digital Downloads on my site. But I have a problem when I add a product. I created a product and tried to add the mp3 audio but this is what happened: 1) When I tried to add an MP3 single: to contain the 60 second sample (That customers preview before buying the song) - I tried to set the "Free Download": (No) - But the Audio Preview button in the Front-End does not appear (Refere to "First Image & "Second Image" 2) So I tried to set the "Free Download" option to (Yes) - and the Audio Preview button appears in the Product Front-End (Please refer to the "Third image" & "Fourth image" 3) Finally, I loaded the Full Song file (Refer to "Fifth image") that would be sold to the customer, but when I do a test purchase - the download email has two download links - the Demo (Preview File) and the Full Song. Can you help, is there something wrong with how I have configured my store? Kind Regards Pappichullo")* Hi, If you want to do that you'll have to directly edit your **Order creation notification** Emails code through "*Hikashop->System->Emails*", but it would require some PHP knowledge to do that. Note that the Emails option are only available through the **business** version of Hikahsop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzc5NzM3LWktaGF2ZS1hLXByb2JsZW0tc2V0dGluZy11cC1tcDMtZGlnaXRhbC1kb3dubG9hZHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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