[Skip to main content](#vessel-content) # Taxes ## - **[Vero](/forum/user/5108-vero "View Vero's Profile")** - [![Vero's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5108-vero "View Vero's Profile") Topic Author - [ Offline](/forum/user/5108-vero) Less More - Posts: 222 - Thank you received: 1 - - 13 years 6 months ago - 13 years 6 months ago [\#99967](#99967) by [Vero](/forum/user/5108-vero "View Vero's Profile") *[Taxes](/forum/4-how-to/80616-taxes#99967 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* was created by *[Vero](/forum/user/5108-vero "View Vero's Profile")* I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero Last edit: 13 years 6 months ago by [Vero](/forum/user/5108-vero "View Vero's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 6 months ago [\#99996](#99996) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#99996 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* Please explain what taxes you should charge and we can tell you what to do. Each country has lot of different rules regarding taxes, we can't tell you what to do without knowing what you need to do. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Vero](/forum/user/5108-vero "View Vero's Profile")** - [![Vero's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5108-vero "View Vero's Profile") Topic Author - [ Offline](/forum/user/5108-vero) Less More - Posts: 222 - Thank you received: 1 - - 13 years 6 months ago [\#100047](#100047) by [Vero](/forum/user/5108-vero "View Vero's Profile") Replied by *[Vero](/forum/user/5108-vero "View Vero's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#100047 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* Oky, My country is Netherland. Btw (VAT) - 21% (goodies) for my products for everybody. In EU for companies with VAT - 0%, for others 21%. In world, I think, 0% Vero Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 6 months ago [\#100050](#100050) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#100050 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* So you need three tax rules: Netherlands - Default tax category - tax rate of 21% - all customer types Europe - Default tax category - tax rate of 21% - Individual Europe - Default tax category - tax rate of 21% - Company without VAT Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-04-04.jpg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 13 years 5 months ago - 13 years 5 months ago [\#106257](#106257) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#106257 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* Well, I am in the Netherlands too. So I ticked Netherlands in the list of countries and thought I was done. Now reading this I get the idea I need to do some more to get taxes right. Only.....Where do I find these taxrules? How do I set them? I can't find it. Thanks Sjaak Last edit: 13 years 5 months ago by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 5 months ago [\#106260](#106260) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#106260 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* It's in the menu System>Taxes of HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-04-04.jpg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 13 years 5 months ago [\#106262](#106262) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#106262 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* Ah, Thank you, found it. One remaining question. What does cumulative tax mean? Do I set it to Yes or No? Sjaak Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 13 years 5 months ago [\#106268](#106268) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#106268 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* It's for Canada where they have both a regional and a national tax which add up. In Europe there is no such thing so simply leave it off. The following user(s) said Thank You: [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-04-04.jpg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 13 years 5 months ago [\#106297](#106297) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Taxes](/forum/4-how-to/80616-taxes#106297 "I have a big problem with VAT. I do not understand the key. I have read many times documentation, also have demo site viewed. My English is not perfect, translation to my language is terrible. The best explanation, I think, is a clear example. Now, in the documentation and on demo site is different. So, my question: Which categories should I have: 1. all (my country, europe, the rest of the world) or not all 2. all categories customers, or those who have to pay, or those who do not pay In demo site I see only Europe (without companies or individually), in documentation I see Europe companies without VAT and France individually ... In documentation is a big story about tax rules (I know the rules) in different states, but no clear explanation of how that should be correct set on site, because I do not know what is programmed in hikashop. I can not check how it works abroad. Please, help me Vero")* Thank You Nicolas Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNjE2LXRheGVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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