[Skip to main content](#vessel-content) # shopping-cart/checkout go to a blank page ## - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#100338](#100338) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100338 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* was created by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 months ago [\#100359](#100359) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100359 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* Hi, I'll need more information, can you give me a link to your website ? then I'll probably be able to understand from where your problem is coming from. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#100363](#100363) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100363 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* hello. thank's for reply [ www.italianfoodfans.com/en/my-account](http://www.italianfoodfans.com/en/my-account) it happens if I access from the module 'my cart' for front-end test login can use demo/demo sorry for my bad english Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 months ago - 13 years 6 months ago [\#100544](#100544) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100544 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* Ok, so I would recommend you to : - Active the joomla debug mode ("*Administration->Global configuration->System->Debug System/Language*") - Set the "error reporting" option of the joomla configuration to "maximum" - Try again and tell me if it works. Last edit: 13 years 6 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#100667](#100667) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100667 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* i recive this: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 523800 bytes) in /web/htdocs/www.italianfoodfans.com/home/libraries/loader.php on line 866 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago - 13 years 6 months ago [\#100746](#100746) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100746 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* hello I added a menu item HikaShop »Payment This menu item works well and does not give me errors. while the module hikashop 'my cart' give me errors but ... why this? for 'fatal error' I have opened a ticket on aruba I get this error even if I try to access the hikashop user panel Last edit: 13 years 6 months ago by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 months ago [\#100748](#100748) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100748 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* Hi, It means that the memory requirements exceed the default memory limit(64Mo), I think that you can maybe solve this by adding a line like this to the server’s php.ini file: Code: memory_limit = 128M Hope this will help you a little. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#100985](#100985) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100985 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* my hosting site (aruba) will not let me edit this file. I tried to contact them and I'm waiting for an answer. But there is a strange thing, if I disable the SEF of joomla, this error does not occur. it is a problem of joomla, or my web hosting aruba? I have no idea Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 months ago [\#100990](#100990) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100990 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* Your error message is talking by itself : "Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 523800 bytes) " you'll have to increase your memory size. Can you tell me how many productsµ/variants/characteristics do you have ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#100993](#100993) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#100993 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* i have: 6 categories. with 8 subacategory. total 14 category 7 products now without joomla SEF, hikashop user panel page work good. while checkout give me fatal error Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 6 months ago [\#101000](#101000) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101000 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* Ok, can you give me a temporary access to your back-end through Private Message, it would probably help me to understand what the problem really is ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#101006](#101006) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101006 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* PM sent Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 6 months ago [\#101165](#101165) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101165 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* hi my hosting web increased space, but there is always the exact same error [ ![[img](http://s23.postimg.org/6v5mmk4uv/image.jpg) ](http://postimg.org/image/6v5mmk4uv/) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 5 months ago [\#101266](#101266) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101266 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* any idea what could I do? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 5 months ago - 13 years 5 months ago [\#101270](#101270) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101270 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* is a bad solution, but I have edited the view "product / cart" in HikaShop> Display> Views manually putting the itemid to my menu item 'checkout' momentarily this solved my problem but with sef active, hikashop login page give me blanck screen with fatal error. why i have all this blank screen? ![:(](/media/kunena/emoticons/5.png ":(") Last edit: 13 years 5 months ago by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 5 months ago [\#101431](#101431) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101431 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* > Mohamed Thelji wrote: Ok, can you give me a temporary access to your back-end through Private Message, it would probably help me to understand what the problem really is ? any news?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 13 years 5 months ago [\#101563](#101563) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#101563 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* I can see that you selected the wrong menu item in the "force a menu on checkout" option of the configuration. You selected the menu item "carello" which is deactivated instead of the checkout menu item which is the one you set in the cart code. I guess that it's why joomla's SEF was confused on the checkout page since you force a menu item which is not available. I've changed that option and it should be better now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")** - [![Ruzza's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14989-ruzza "View Ruzza's Profile") Topic Author - [ Offline](/forum/user/14989-ruzza) Less More - Posts: 37 - Thank you received: 1 - - - - [](http://www.italianfoodfans.com) - 13 years 5 months ago [\#103071](#103071) by [Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile") Replied by *[Ruzza](/forum/user/14989-ruzza "View Ruzza's Profile")* on topic *[shopping-cart/checkout go to a blank page](/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page#103071 "hi if I did not login and try to access the shopping-cart/checkout I open a blank page while, if I logged in, I do not have this problem can someone help me?")* i don't now how but, after updating joomla to 2.5.11 Stable, I no longer have these problems ![:)](/media/kunena/emoticons/8.png ":)") The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzQtaG93LXRvLzgwNzAyLXNob3BwaW5nLWNhcnQtY2hlY2tvdXQtZ28tdG8tYS1ibGFuay1wYWdlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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